Performance Management Manager at Mwananchi Credit Limited

Mwananchi Credit Limited

Performance Management Manager at Mwananchi Credit Limited

If you have what it takes to thrive in a fast-paced environment, and a commitment to excellence this could be the perfect opportunity for you! Performance Management Manager at Mwananchi Credit Limited

Availability (Immediate).

Join Our Team

KEY RESPONSIBILITIES:

  • Share performance management info and assist with targets.
  • Facilitate performance discussions, training, and plan reviews.
  • Train staff, address queries, and review contracts.
  • Preparation of monthly, quarterly and annual reports.
  • Provide logistical and documentation

Customer Service Manager

If you have what it takes to thrive in a fast-paced environment, and a commitment to excellence this could be the perfect opportunity for you! Availability (Immediate).

Join Our Team

KEY RESPONSIBILITIES:

  • Supervise daily customer service operations.
  • Resolve customer issues promptly.
  • Develop service procedures and standards.
  • Set and meet satisfaction goals.
  • Implement loyalty programs.
  • Maintain service records and reports.
  • Hire and train agents.
  • Manage the department’s budget.
  • Stay updated on industry trends.

Availability (Immediate).


How to Apply

Share your application on: careers@mwananchicredit.com

Visit Here > Performance Management Manager


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