Incubator at Kilimall

Would you like to join an innovative team in Nairobi and experience endless growth opportunities? We have a vacant position! Incubator at Kilimall

(STARTING DATE: IMMEDIATELY)

Deliver onboarding and training sessions for new sellers on marketing, store operations, and platform use.
Provide ongoing support to existing sellers in collaboration with Account Managers.
Track the onboarding progress of new sellers and ensure the timely setup of listings, pricing, and store readiness.
Compile and maintain seller training resources, including FAQs and best practices.
Collect and incorporate feedback to continuously improve training content.
Monitor the performance and engagement of incubated sellers and recommend support strategies.

Fluent in English and Swahili.
Prior experience in e-commerce or digital platforms is an advantage.
Strong skills in Excel, PowerPoint, and Word for reporting and training material development.
Excellent communication and coordination skills.
Bachelor’s degree or higher in a relevant field.
Quick learner with strong problem-solving skills and attention to detail.