Health Club Manager at Nairobi Safari Club by Swiss-Belhotel

Role Purpose:

We are seeking a dynamic and experienced Health Club Manager at Nairobi Safari Club by Swiss-Belhotel to oversee the daily operations of our state-of-the-art fitness centre.

ROLES AND RESPONSIBILITIES (include but are not limited to):

Operational Management: Oversee daily operations, including member services, staff coordination, and resource management.
Customer Service: Ensure exceptional service for members and guests, handling feedback, and continuously improving service standards.
Team Leadership: Supervise, train, and motivate staff to ensure high performance and a positive work environment.
Sales & Retention: Drive membership sales, retention, and revenue growth through promotions and member engagement.
Facility Maintenance: Ensure all areas (gym, pool, sauna, etc.) are clean, safe, and meet required standards.
Financial Management: Assist in budgeting and ensure the club operates within financial targets.
Health & Safety Compliance: Enforce health and safety regulations to ensure a safe environment for all members and staff.

JOB SPECIFICATIONS

Experience: Minimum of 3 years’ experience in a health club within a 4- or 5-star hotel, preferably with an international brand.
Education: Diploma in Fitness Science or Gym Instruction and Health Nutrition.
Skills: Leadership, excellent communication and organizational skills, First Aid, CPR, and Pool
Lifeguard qualifications. Proficiency in managing reports and membership data is required, along with integrity and attention to detail.
Personal Attributes: Physically fit, friendly, professional, and capable of working flexible hours, including weekends.