Jobs at Royal Mabati Factory
Royal Mabati Factory is a distinguished leader in the roofing industry, committed to delivering exceptional solutions and products. Since our establishment in 2005 and incorporation in 2015, our state-of-the-art factory in Nairobi has been setting the benchmark for roofing excellence. Jobs at Royal Mabati Factory
Royal Mabati Factory Careers
- Field Sales Representative
- In-House Sales Representatives
- Truck Drivers
- Senior Accountant
- Accounts Assistant
- Customer Care Manager
Field Sales Representative
Jobs at Royal Mabati Factory
Royal Mabati Factory is hiring qualified Field Sales Representatives to visit, prospect, and engage clients to provide lasting roofing solutions.
The Field Sales Representative drives sales and revenue growth by building and maintaining relationships with clients while identifying new sales opportunities.
This role involves traveling to meet roofing clients, understanding their needs, and offering the most appropriate solutions.
Key Skills & Qualifications:
- Strong organizational and prioritization abilities to manage multiple tasks efficiently.
- Exceptional attention to detail and accuracy in maintaining records.
- High level of confidentiality and sound judgment in decision-making.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Proficiency in Microsoft Word, Excel, PowerPoint, and other office tools.
- Effective problem-solving and multi-tasking capabilities.
Key Competencies:
- Achieving sales revenue targets and acquiring new clients.
- Building and maintaining strong client relationships to enhance retention.
- Efficiently managing assigned territories to maximize sales potential.
- Providing timely updates on customer order statuses and lead conversion rates.
- Demonstrating in-depth product knowledge to offer tailored solutions.
- Collecting and analyzing market trends to identify business opportunities.
- Ensuring customer satisfaction through excellent service and follow-up.
In-House Sales Representatives
Jobs at Royal Mabati Factory
Just as the name suggests, In-House Sales Representatives will offer Roofing Solutions to walk-in clients who visit Royal Mabati Factory premises.
The Sales Representative will sell the company’s products and services to individuals, businesses, and organizations. Duties include – approaching potential customers to win new business, strive to maintain good relationships with existing clients, and gain repeat business.
Key Skills & Qualifications:
- Excellent organizational and prioritization skills to handle sales activities effectively.
- Meticulous attention to detail and accuracy in reporting and database management.
- High level of confidentiality and strong judgment in client interactions.
- Exceptional written, verbal, and interpersonal communication skills.
- Ability to work independently and in a collaborative team setting.
- Proficient in Microsoft Word, Excel, PowerPoint, and related software.
- Strong problem-solving and multi-tasking abilities.
Key Competencies
- Generating new leads and maintaining client relationships to ensure repeat business.
- Conducting market research to identify customer needs and selling opportunities.
- Achieving sales targets by closing deals and negotiating terms effectively.
- Providing timely updates on customer order statuses and feedback.
- Demonstrating in-depth product knowledge and competitive market insights.
- Ensuring excellent customer satisfaction through professional after-sales service.
- Managing sales processes efficiently from initiation to closure.
Truck Drivers
Jobs at Royal Mabati Factory
Key Skills and Qualifications
- Must be 35 years of age and above
- Driving experience: 10 Years
- Vehicle: 6-wheeler +
- Clearance: Police CertificateA
- Sales & Marketing course will be an added advantage.
- Driving Record: 2 continuous years, no accidents.
- Industry: 2+ Years in Manufacturing Sales Deliveries
- References: 2 Directors from past Jobs.
- Character: Good Morals, Interpersonal skills, and Integrity.
- Education: O-level/ K.C.S.E
Customer Care Manager
Jobs at Royal Mabati Factory
Have you worked as a Customer Care Manager before? We are urgently looking for your experience
The Customer Care Manager will lead the team to ensure top customer satisfaction. They will handle inquiries, resolve complaints, and enhance service strategies. The role includes managing interactions, tracking performance, and improving processes.
Key Skills & Qualifications:
- Education: Bachelor’s Degree in Business Administration, Customer Service, or related field.
- Experience: Minimum of 5 years of experience in a customer care management role.
- Proven success in meeting customer satisfaction targets and improving service processes.
- Deep knowledge of customer service principles, best practices, and strategic implementation.
- Strong leadership and team motivation skills for optimal performance.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficient in MS Word, Excel, and PowerPoint.
- Adaptable, able to multitask, and collaborate with cross-functional teams.
Key Competencies
- Customer Service Strategy: Develop and align service strategies with business goals to enhance satisfaction.
- Team Management: Lead, train, and support the team to achieve performance targets.
- Customer Interaction: Handle escalations, resolve complaints, and implement feedback mechanisms.
- Performance Monitoring: Track service performance, set KPIs, and report insights.
- Process Improvement: Optimize service processes and integrate industry best practices.
- Customer Relations: Maintain strong relationships and use feedback to enhance services.
- Budget Management: Oversee budget allocation, monitor spending, and ensure compliance.
- Training & Development: Train, mentor, and review team performance for growth.
- Customer Feedback: Analyze feedback to improve services and address concerns.
- Compliance & Ethics: Ensure adherence to regulations and uphold ethical standards.
Accounts Assistant
Jobs at Royal Mabati Factory
Royal Mabati Factory Limited is hiring an Accounts Assistant to work in the Finance Department.
This role supports the Finance department by performing a range of accounting and clerical tasks related to the processing of transactions, record-keeping, and reporting. The Accounts Assistant ensures accurate and timely financial operations, assists in reconciliation tasks, and maintains financial documentation to uphold the integrity of financial processes.
Key Skills and Qualifications
- Education: Diploma or Degree in Accounting, Finance, or a related field.
- Professional Certification: CPA Part II or higher will be an added advantage.
- Experience: Minimum 1-2 years of experience in a similar role within a busy finance environment.
- Computer Literacy: Proficiency in MS Office (especially Excel) and accounting software (e.g., QuickBooks, Sage, or ERP systems).
- Language: Fluency in English and Kiswahili, both written and spoken.
- Basic Accounting Principles – Understanding of accounting processes, ledger management, and bookkeeping.
Taxation – Knowledge of statutory returns and local financial regulations.
Documentation – Good understanding of filing, invoice processing, and payment documentation.
Attention to Detail – Ability to spot errors in financial documents and records.
Numerical Proficiency – Comfortable working with numbers and performing calculations.
Key Competencies
- Integrity and Confidentiality – Handles sensitive financial information with discretion.
- Accuracy – Produces error-free financial reports and records.
- Accountability – Takes responsibility for assigned financial tasks and outcomes.
- Initiative – Takes proactive steps to improve financial processes and resolve issues.
- Teamwork – Works well with other departments to ensure smooth operations.
Senior Accountant
Jobs at Royal Mabati Factory
Do you want to join us? Royal Mabati Factory is hiring a Senior Accountant to manage general accounting functions.
The Senior Accountant will manage the organization’s general accounting functions to ensure accurate financial records and compliance with regulations. This role includes financial reporting, analysis, budgeting, and forecasting to support strategic decision-making.
Key Skills & Qualifications:
- BCOM, CPA-K/Finance/Accounts
- Registered with ICPAK
- Excellent organizational and prioritization skills.
- High standards of integrity and ethics.
- Exceptional attention to detail and accuracy.
- Strong confidentiality and good judgment.
- Effective written, verbal, and interpersonal communication.
- Ability to work independently and multitask effectively.
- Strong analytical and results-oriented mindset.
- Proactive with excellent people management skills.
- Demonstrated leadership abilities.
Key Competencies
- Supervision of Accounts Payable, Accounts Receivable, and Cashiers.
- Developing and implementing effective accounting strategies.
- Accurate tax planning, compliance, and alternative dispute resolution management.
- Inventory accounting, control management, and cost control.
- Timely preparation of financial reports (monthly, quarterly, and annual).
- Management of reconciliations for bank statements, accounts receivable, and payables.
- Effective preparation of monthly cash flow projections and analysis.
- Establishing systems for cost sensitivity and early warning for cost overruns.
- Implementation of internal control mechanisms and financial process improvements.
- Participation in internal and external audits.
How to Apply
Send your CV to: hr@royalmabati.com
- Field Sales Representative
- In-House Sales Representatives
- Truck Drivers
- Senior Accountant
- Accounts Assistant
- Customer Care Manager
Deadline 30th April 2025
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