Booking Technician at APA Insurance
PURPOSE:
The Booking Technician at APA Insurance is responsible for execution of cost-efficient operational performance of the claims department, and service delivery with consistency in the application of the Company’s claims policies and practices.
KEY PRIMARY RESPONSIBILITIES:
- Ensure vigilance in identifying fraudulent claims by reviewing damage consistency and client interaction.
- Book vehicles and coordinate their safe towing to the salvage yard.
- Ensure the security and proper handling of vehicle contents, parts, tools, and equipment
- Maintain accurate booking records for all vehicles remaining at the assessment center.
- Ensure safe custody of all vehicle contents and parts.
- Ensure that clients sign all booking inventories before leaving.
- Collaborate with the daylight guard to control unauthorized entry to the centre.
- Be on the lookout for vandalism while the vehicle is at assessment centre.
- Ensure client data is protected at all times according to the statutory laws
- Ensure safe offloading and loading of vehicles at the assessment centre.
- Advice towing agents on safety measures to employ while moving vehicles, loading and offloading to minimize extra damages at the assessment centre.
- Organize the parking and movement of towing trucks
- Assist external assessor by partially stripping vehicles to minimize supplementary
- Assist in guiding clients on the assessment centre processes
- Ensure monthly collection and documentation of scrap metal
- Participating and contributing to meetings, discussions, and consultations with other team members to ensure that all hindrances to job performance are addressed in good time.
ACADEMIC QUALIFICATIONS
- Craft in Automotive Engineering
PROFESSIONAL QUALIFICATIONS
- Any professional qualification related will be an added advantage
KNOWLEDGE AND EXPERIENCE
- At least 3 years of relevant experience in Insurance
SKILLS AND ATTRIBUTES
- Team Player
- Negotiation Skills
- Interpersonal and administrative skills
- Interpersonal and Communication skills
- Integrity
Strong preference will be given to candidates with the above qualifications, skills, and experience.
How to Apply
If your career aspirations match this exciting opportunity, please apply at https://apollogrouprec.peopleshr.com/
Visit Here > Booking Technician
Apply on or before 25th January 2025.
As part of the application process, you will be directed to our online portal to create an account and submit your application. Only shortlisted candidates will be contacted
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