Vacancies at Bridge Talent Management

Our client is looking for talented individuals for the following roles:

Debt Collector Agent
Customer Care Agent
Sales Agent

If you’re passionate about providing excellent service and want to be part of a dynamic team, we want to hear from you!

Debt Collector Agent

Vacancies at Bridge Talent Management

Our client is looking to hire a Debt Collector who will be responsible for recovering outstanding debts and ensuring timely payments from clients. The ideal candidate will have strong negotiation skills and the ability to communicate effectively while maintaining professionalism. If you are results-oriented and have a passion for helping clients manage their financial obligations, we would love to hear from you.

Key Responsibilities:

Contact clients with overdue accounts through phone, email, or in-person visits to negotiate payment arrangements and collect outstanding debts.
Maintain accurate records of all communications and transactions with clients to track recovery efforts.
Develop and implement effective collection strategies tailored to individual client situations.
Work closely with the finance and legal departments to manage escalated accounts and ensure compliance with applicable laws and regulations.
Provide clients with clear information about their account status, payment options, and potential consequences of non-payment.
Conduct follow-ups on payment commitments and maintain a high level of customer service throughout the collection process.
Prepare reports on collection activities, success rates, and outstanding debts for management review.

Requirements

Qualifications:

A bachelor’s degree in Business, Finance, or a related field is preferred.
2-3 years of experience in debt collection, credit control, or a related role, preferably in the banking or finance sector.
Strong understanding of debt collection laws and regulations.
Proven track record of achieving collection targets and maintaining a high recovery rate.
Ability to learn new products and systems quickly and effective

Skills & Competences:

Excellent negotiation and communication skills.
Strong analytical and problem-solving abilities.
Proficiency in using debt collection software and MS Office Suite.
Ability to remain calm and professional in challenging situations.
Results-driven with a strong focus on meeting collection goals.
High ethical standards and integrity in handling sensitive financial information.
Ability to work independently and collaboratively in a team-oriented environment.

Customer Care Agent

Vacancies at Bridge Talent Management

Our client is looking to hire a Customer Care Agent who will be responsible for providing exceptional service to clients and resolving inquiries related to banking and financial products. The ideal candidate will have a strong commitment to customer satisfaction and the ability to communicate effectively. If you are passionate about helping customers and ensuring a positive experience, we would love to hear from you.

Actively seek new sales opportunities through networking, cold calling, and lead generation.
Engage and educate potential clients on various banking and financial products, including loans, credit cards, and investment options.
Meet and exceed monthly sales targets set by the Sales Manager.
Build and maintain strong, long-lasting customer relationships to foster loyalty and satisfaction.
Provide exceptional post-sale support, assisting clients with inquiries and ensuring a positive experience with our services.
Stay informed about market trends, competitor offerings, and industry developments.
Regularly report on sales activities, lead conversions, and market insights to the Sales Manager.

Requirements

Qualifications:

A bachelor’s degree in Business, Communications, or a related field is preferred.
1-2 years of experience in customer service, preferably in the banking or finance sector.
Strong understanding of banking products and services is an advantage.
Excellent knowledge of customer service principles and practices.
Proven ability to handle high-volume customer interactions with professionalism and patience.
Familiarity with CRM software and other customer service tools.
Ability to learn new products and systems quickly and effective

Skills & Competences:

Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric approach.
Proficiency in using CRM software and MS Office Suite.
Ability to handle challenging situations with professionalism and empathy
Results-driven with a strong focus on customer satisfaction.
High ethical standards and integrity in handling customer inquiries.
Ability to work independently and as part of a team in a fast-paced environment

Sales Agent

Vacancies at Bridge Talent Management

Our client is looking to hire a Sales Agent who will be responsible for identifying and pursuing new sales opportunities, building and maintaining strong client relationships, and promoting a range of financial products and services. If you are passionate about sales and have a strong understanding of financial products, we would love to hear from you.

Key Responsibilities:

Actively seek new sales opportunities through networking, cold calling, and lead generation.
Engage and educate potential clients on various banking and financial products, including loans, credit cards, and investment options.
Meet and exceed monthly sales targets set by the Sales Manager.
Build and maintain strong, long-lasting customer relationships to foster loyalty and satisfaction.
Provide exceptional post-sale support, assisting clients with inquiries and ensuring a positive experience with our services.
Stay informed about market trends, competitor offerings, and industry developments.
Regularly report on sales activities, lead conversions, and market insights to the Sales Manager.

Requirements

Qualifications:

Bachelor’s degree in Business, Finance, Marketing, or a related field.
1-2 years of proven experience in sales, preferably within the banking or financial services industry.
Strong understanding of financial products and services.