Role summary:

• The staff will be responsible for developing and implementing marketing strategies to promote UWS products and services, enhance brand awareness, increase member acquisition and retention.

Key Responsibilities

• Develop and Execute marketing plans and campaign to promote Sacco products, including FOSA and BOSA services.
• Assist in the development of marketing strategies to penetrate into new markets to increase Sacco membership
• Conduct marketing intelligence to identify trends, opportunities and competitive positioning.
• Maintaining relationship with the existing and potential members to enhance customer satisfaction
• Organize member education forums and outreach programs to increase products knowledge.
• Collaborate with other departments to enhance the customer experience and address member concerns effectively.
• Support the implementation of salary check-off agreements and strategic collaborations with the institutions.
• Conduct direct sales and promotional activities including activation campaigns in targeted locations
• Identify and pursue opportunities for partnership to enhance Sacco visibility.
• Assist in market activations, roadshows, and church visits by handling inquiries and signing up potential members.
• Distribute marketing materials like flyers, brochures, and branded merchandise.
• Register leads and share with the marketing team for follow-ups.
• Prepare regular reports on marketing insight, campaign effectiveness and member

engagement metrics.
Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• At least 2 years of experience in marketing, preferably in the financial or SACCO sector.

Skill and attributes

• Strong understanding of digital marketing, social media, and brand management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a target-driven environment.
• Experience in event planning and community engagement is an added advantage.

Role Summary

• United Winners DT Sacco is seeking a competent and proactive ICT Officer to support and manage the organization’s ICT infrastructure, systems, and digital banking platforms. The ideal candidate will play a key role in ensuring system reliability, security, and efficient user support across the SACCO.

Key Responsibilities.

ICT Infrastructure Management

• Install, configure, and maintain computer hardware, software, systems, printers, and networks.
• Monitor and maintain computer systems and network performance.
• Ensure servers, network devices, and ICT equipment are functioning optimally.

User Support

• Provide technical support to staff on hardware and software issues.
• Respond to ICT service requests and troubleshoot system problems.
• Train users on basic ICT systems and applications.

Network Administration

• Manage LAN/WAN networks and internet connectivity.
• Monitor network performance and security.

System Administration

• Manage user accounts, access rights, and permissions.
• Maintain core systems including Core Banking System, email platforms, IP telephony, and databases.

Data Security & Backup

• Implement ICT security policies and procedures.
• Ensure regular data backups and disaster recovery readiness.
• Safeguard systems against viruses, malware, and cyber threats.

ICT Asset Management

• Maintain an up-to-date inventory of ICT equipment.
• Track usage, maintenance schedules, and asset replacements.

Documentation & Reporting

• Document ICT committee minutes, system configurations, and incidents.
• Prepare periodic ICT reports as required.

Vendor & System Management

• Coordinate with ICT vendors and service providers to resolve issues.
• Participate in system implementation, upgrades, and integrations.

Digital Banking Support

• Support digital banking platforms (mobile banking, internet banking, integrations).
• Monitor system uptime and promptly resolve customer-facing issues.

Required Qualifications and working experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 4 years relevant ICT experience, preferably in a financial institution or SACCO environment.
• Strong knowledge of networking, systems administration, cybersecurity practices and Software development
• Experience with Core Banking Systems and digital banking platforms is an added advantage.
• Professional certification in ICT (MCSE or MSCD or DBA or MCITP)
• Wide experience and a high level of competence in computerized information systems
• Experience in working with Navision and BC 365 ERP system.

Skills and Competencies:

• Strong communication and leadership skills
• Ability to work independently and effectively under pressure and within tight deadlines
• Extensive experience in hardware and software support and management
• Unquestionable integrity and strong ethical standards
• Ability to demonstrate strong ICT skills
• Proactive and goal oriented.

Role Summary

• This position is responsible for keeping up-to-date financial records and bank reconciliations while updating & safeguarding company assets.

Key Responsibilities

• Daily maintenance and updating of cash book
• Ensure all banks, Agency Banking, ATM and investment accounts are reconciled on a daily basis
• Confirm receipts and payments against the bank statement
• To surrender end of day cashier reconciliation alongside payment and deposit vouchers to the supervisor and get a copy upon signing
• Reconciling payments and receipts at close of business, or as and when required; declaring any overage/shortage notice and updating the Supervisor on any abnormal transaction
• Identify un cleared and bounced cheques
• Ensure all payments are authorized according to the Internal Control Policy
• Ensure receipts are properly entered in the cash book and properly reconciled with members’ statements thereof
• Ensure receipts and payments are accurately posted in the cash book and the respective vote head
• Check accuracy of deposit slips
• Issue cheques to customers in liaison with the Supervisor after proper authorization
• Ensure proper filing of all receipts and payments
• Ensure the following payments are properly receipted and recorded: loans, interest on loans, deposits, share capital, registration fees & insurance
• Receive and confirm cash from Supervisor against their signatures
• Handle cash that is within insurance limits
• Pay cash to customers with proper documentation and authorization
• Review and disbursement of authorized petty cash requests
• Attending to customer queries concerning their accounts or any other thing pertaining the Sacco
• Advice customers on financial matters
• Give adequate and correct information to customers when required
• Recruit new members
• Filing and maintaining petty cash vouchers
• Marketing Sacco services and products
• Any other lawful duties as assigned by Supervisor

Required Qualifications and working experience:

• Bachelor’s degree in Commerce, Business Administration, or a related field.
• CPA- Part 1
• At least 2 years’ experience in a related field

Skills and Competencies:

• Accounting skills
• Computer skills
• Customer service skills