Area Agent Manager at Regen Organics
About the job
Job Purpose Statement
This Area Agent Manager at Regen Organics is expected to fully manage several sales agents who will be creating demand for Evergrow Organic Fertilizer amongst both smallholder and commercial farmers.
The management involves hiring, training, driving day to day sales operations and ensuring resolution of all issues hampering sales efforts on the ground.
This role will be domiciled in a region with high agricultural activity and expected to expand as we gather more consistent repeat customers.
Key Duties And Responsibilities
- Sales Agent Recruitment
- Identifying candidates and recruiting them using our defined recruitment process
- Onboarding sales agents and ensuring they are well situated in their areas of operation
- Providing continuous on the job training for sales agents in the field
- Sales Agent or Sales Rep Management
- Running weekly performance dialogues (PDs) with the sales agents
- Running monthly or quarterly performance reviews with sales agents
- Providing regular feedback during PDs with the goal of ensuring near 100% adherence to the sales processes.
- Conduct frequent field visits with the sales agents to provide coaching and solve problems that they are experiencing on the ground
- Develop and implement measures to build a team spirit and a sense of belonging among sales agents through mutual support and team interactions (virtual or in person)
- Agro-dealer Management
- Develop a strong partnership with agro-dealers in the Sales Agents’ areas of operation with the active support of the General manager
- Work with the Accounts Receivable team to ensure agro-dealer orders are processed on time.
- Ensure that agro-dealer Accounts Receivables are collected on time
- Coordinate with distribution teams to ensure fertilizer is delivered on time and in full to the agro-dealers
- Problem-Solving
- Own the resolution of issues impacting the sales operations.
- Be the first contact for all problems sales agents encounter in the field and ensure resolution directly or support others in resolving (e.g. PPE, cash needs, collateral, policy questions, etc.)
- Develop preventive actions to stop recurrence of these issues Sales Reporting
- Responsible for weekly reporting of sales, accounts receivables and other agent related metrics
- Responsible for developing root cause analyses for why the actuals deviate from the plan as well as developing corrective and preventive actions
Key Result Areas
- Adherence to sales input metrics
- Visits per day across the team
- Conversion of new and repeat farmers, number of repeat purchasing farmers and churn
- Adherence to sales output metrics
- Sales per farmer
- Overall sales
- Adherence to AR collection targets
- Quality of distributor/agro-dealer relationship
Qualifications And Skills
- Extensive project management experience in SMEs and high-growth environments
- Minimum of a Bachelor’s Degree
- Experience managing field teams across multiple regions
- Experience in sales coaching
- Strong leadership and communication skills, including in cross-functional teams
- Excellent organizational and problem-solving skills
- Ability to prioritize and meet deadlines
- Ability to work independently and deliver high-quality end products
- Fluent level of spoken and written English, good level of Swahili
What We Offer
- Competitive salary
- Opportunity to work with a recognized leader in the organic fertilizer industry.
- Professional growth and development opportunities.
- A supportive and dynamic work environment.
Apply Here > Area Agent Manager
– 12 – 2024
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