Area Agent Manager at Regen Organics

About the job

Job Purpose Statement

This Area Agent Manager at Regen Organics is expected to fully manage several sales agents who will be creating demand for Evergrow Organic Fertilizer amongst both smallholder and commercial farmers.

The management involves hiring, training, driving day to day sales operations and ensuring resolution of all issues hampering sales efforts on the ground.

This role will be domiciled in a region with high agricultural activity and expected to expand as we gather more consistent repeat customers.

Key Duties And Responsibilities

Sales Agent Recruitment
Identifying candidates and recruiting them using our defined recruitment process
Onboarding sales agents and ensuring they are well situated in their areas of operation
Providing continuous on the job training for sales agents in the field
Sales Agent or Sales Rep Management
Running weekly performance dialogues (PDs) with the sales agents
Running monthly or quarterly performance reviews with sales agents
Providing regular feedback during PDs with the goal of ensuring near 100% adherence to the sales processes.
Conduct frequent field visits with the sales agents to provide coaching and solve problems that they are experiencing on the ground
Develop and implement measures to build a team spirit and a sense of belonging among sales agents through mutual support and team interactions (virtual or in person)
Agro-dealer Management
Develop a strong partnership with agro-dealers in the Sales Agents’ areas of operation with the active support of the General manager
Work with the Accounts Receivable team to ensure agro-dealer orders are processed on time.
Ensure that agro-dealer Accounts Receivables are collected on time
Coordinate with distribution teams to ensure fertilizer is delivered on time and in full to the agro-dealers
Problem-Solving
Own the resolution of issues impacting the sales operations.
Be the first contact for all problems sales agents encounter in the field and ensure resolution directly or support others in resolving (e.g. PPE, cash needs, collateral, policy questions, etc.)
Develop preventive actions to stop recurrence of these issues Sales Reporting
Responsible for weekly reporting of sales, accounts receivables and other agent related metrics
Responsible for developing root cause analyses for why the actuals deviate from the plan as well as developing corrective and preventive actions

Key Result Areas

Adherence to sales input metrics
Visits per day across the team
Conversion of new and repeat farmers, number of repeat purchasing farmers and churn
Adherence to sales output metrics
Sales per farmer
Overall sales
Adherence to AR collection targets
Quality of distributor/agro-dealer relationship

Qualifications And Skills

Extensive project management experience in SMEs and high-growth environments
Minimum of a Bachelor’s Degree
Experience managing field teams across multiple regions
Experience in sales coaching
Strong leadership and communication skills, including in cross-functional teams
Excellent organizational and problem-solving skills
Ability to prioritize and meet deadlines
Ability to work independently and deliver high-quality end products
Fluent level of spoken and written English, good level of Swahili

What We Offer

Competitive salary
Opportunity to work with a recognized leader in the organic fertilizer industry.
Professional growth and development opportunities.
A supportive and dynamic work environment.