Senior Investigation Officer

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

JOB OBJECTIVE 

To supervise the yard, ensure cars security, conduct fraud investigations, supervise maintenance officer work, process customer loan applications, ensuring quick loan disbursements, proactively work with leads to achieve loan issuance targets in order to facilitate the attainment of the strategic goals.

RESPONSIBILITIES

MAIN TASKS 

• Conducting interviews with potential witnesses and the subjects of investigations.
• Contacting various government and non-governmental agencies to obtain records as required during an investigation.
• Conducting research into the background of individuals and companies that are    related to an investigation.
• Researching and acquiring databases available locally and abroad that would assist in investigations.
• Conducting proactive topic-based research relating to the general background of an investigation.
• Manage the complaints system to ensure that all complaints communicated are carefully handled and appropriate follow-up action is taken.
• Manage the security and storage of information, documents and evidence relating to an investigation.
• Prepare concise and timely reports on activities relating to an investigation as required.
• Attend court and other legal proceedings to provide evidence on matters relating to the work of the commission as may be required.
• Undertake any other related duties that may be assigned by the line manager.

• University degree in Criminology, Investigations, Security management, or equivalent qualifications from a recognized institution.
• Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.
• At least 5 years of relevant experience in investigation is a must.
• High level of integrity.
• Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
• Flexibility to work several weeks in the field and to travel to diferent regions.
• Previous experience in disciplined forces (Police) with strong fraud and investigation focus is an added advantage.
• Previous working experience in a financial institution/ Knowlwdge of banking and financial fraud and crime will be an added advantage.
• Strong business acumen and strategic thinking.
• Ability to be proactive and detect fraudulent activities originating from both internally and externally.
• Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
• Excellent leadership skills.
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili
• Strong communication, reporting, negotiation, and networking skills.
• Good MS Office skills
• Excellent Swahili and English language knowledge

Sales Officer Intern – Nairobi

Sales Officer Intern – Coast

Sales Officer Intern – Western

Vacancies at MOGO Kenya

Sales Officer Intern – Nyanza

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

• Selling the full range of MOGO Kenya financial products to customers
• Sales of new & used cars, motorcycles and threewheelers for potential customers
• Execution of loan issuance process to potential customers
• Facilitation of proper documentation per sale.
• Assistance with administrative tasks (inspections, price updates etc) when needed
•  Manage incoming potential customers & follow-up until sale is completed.
• Ensuring that the sales process is followed as per MOGO standards
• Reaching the sales target of the branch through avenues provided.
• Any other duty that may be assigned.

• Diploma/Degree in a business course or related field
• One year relevant sales experience
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Excel, Word and Powerpoint is a must)
• Strong analytical & problem-solving skills
• Ability to adapt quickly and work independently
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili.
• Good leadership skills
• Loyalty and Integrity

NOTE: A LINK TO THE NEXT STEPS OF THE JOB APPLICATION WILL BE SHARED ON EMAIL ONCE YOUR JOB APPLICATION IS SUBMITTED BY CLICKING “APPLY” BELOW. ONLY THE CANDIDATES WHO WILL FILL THE FORM WILL BE CONSIDERED.

Feel Good

• Monthly stipend of Ksh. 20,000.
• Friendly and dynamic work environment.
• Opportunity of being absorbed as a permanent employee after six months based on performance.
• Support from a professional international team.
• Opportunity for personal development

Win

• Fast results without the friction of bureaucracy
• great victories due to the transparency of the company and its goals
• bonuses and awards for the great work
• participate in victory celebrations with your co-workers

Grow

• together with an intelligent team
• yourself and the company with the established feedback culture
• your knowledge with training possibilities

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

Vacancies at MOGO Kenya

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category