Vacancies at Afya Change Agents

Are you passionate about creating a great shopping experience and keeping products well-organized and easy to find? Vacancies at Afya Change Agents

Team Leader – Supermarket Operations
Isle Attendant – Supermarket (FMCG)

Team Leader – Supermarket Operations

Vacancies at Afya Change Agents

Location: Eastern Bypass

Reports To: HR Manager

Employment Type: Full-time

Are you a proactive leader with a solid background in retail operations, financial oversight, and team management? We’re looking for a Team Leader to support our supermarket branch in driving efficiency, accountability, and excellent customer service.

Role Overview:

As the Team Leader, you will oversee day-to-day floor operations, supervise staff, manage stock and reporting, and ensure financial and operational goals are met. You will be a key support to the Branch Operations, ensuring smooth running of the store while maintaining high standards of service and performance.

Key Responsibilities:

Supervise daily operations across departments (sales floor, till, stockroom).
Lead, coach, and motivate a team to meet performance and sales targets.
Monitor inventory levels and support stock management processes (receiving, replenishment, stock takes).
Generate and analyze daily, weekly, and monthly sales and financial reports.
Ensure accurate cash handling, reconciliations, and adherence to financial procedures.
Enforce company policies, hygiene, and safety regulations.
Handle customer complaints and resolve issues professionally and timely.
Work closely with the Branch Manager in budgeting, planning, and staff development.

Minimum Requirements:

Bachelor’s degree in Business Administration, Finance, Retail Management, or a related field.
Finance knowledge and reporting skills – able to prepare and interpret sales reports, stock variance reports, and cash summaries.
Minimum 3 years’ experience in a similar supervisory role in a fast-paced retail or supermarket environment.
Strong leadership, communication, and interpersonal skills.
Proficient in Microsoft Office, especially Excel; POS or ERP system experience is an
added advantage.
High integrity, attention to detail, and ability to make sound decisions quickly.

Isle Attendant – Supermarket (FMCG)

Vacancies at Afya Change Agents

Location: Eastern Bypass

Reports To: Team Leader

Employment Type: Full-time

Are you passionate about creating a great shopping experience and keeping products well-organized and easy to find? We are hiring an Isle Attendant to join our dynamic supermarket team!
This role is key to ensuring that our shelves are well-stocked, neatly arranged, and that customers can easily access the products they need.

Key Responsibilities:

Maintain clean, orderly, and well-stocked supermarket shelves across assigned aisles.
Ensure correct product placement, labelling, and pricing in line with planograms and merchandising standards.
Monitor and replenish stock on shelves and display units from the backroom.
Report stock shortages, near-expiry products, or damages to the supervisor.
Assist in stock rotation (FIFO), stock counts, and receiving of deliveries.
Offer courteous assistance to customers on product location or features.
Keep aisles tidy and ensure products are attractively displayed at all times.
Support promotional and seasonal setups across the store.

Minimum Requirements:

Diploma in Business, Sales, Marketing, Customer Service, or related field.
At least 1 year of experience working as an Isle Attendant or Merchandiser in the FMCG (Fast-Moving Consumer Goods) industry.
Good knowledge of retail merchandising principles and customer service.
Physically fit and able to stand, lift, and move stock as needed.
Keen attention to detail, well-organized, and self-driven.
A positive attitude, a team player, and able to work under minimal supervision.