Riziki Source is recruiting on behalf of our employer partners for Call Center Agent roles based in Nairobi. These are full-time opportunities ideal for individuals with strong communication skills who are confident handling customer interactions in a fast-paced environment.

Key Responsibilities

• • Handle inbound and/or outbound customer calls professionally
  • Provide accurate information on products and services
  • Address customer inquiries, concerns, and complaints effectively
  • Maintain clear and professional communication at all times
  • Accurately capture and update customer information in systems

• Meet performance targets such as call handling time and customer satisfaction

Role Requirements

• • Must be based in Nairobi
  • Strong verbal communication skills
  • Good command of English (spoken and written)
  • Not currently enrolled in school (fully available)
  • Available to work full-time (including shifts where applicable)
  • Good listening skills and ability to handle customers professionally
• Basic computer skills

Important Information

• • These are full-time paid roles (not part-time)
  • Candidates must be available to work scheduled shifts
  • Shortlisted candidates will be contacted for verification before submission to the employer

InclusivityPersons with Disabilities (PWDs) who meet the role requirements are strongly encouraged to apply.

LocationNairobi

Application ProcessInterested candidates should fill out the form below and attach:

• Updated CV

How to Apply for Call Center Agent Opportunities at Riziki Source

Click Here > Call Center Agent Careers