Underwriters at Britam
- Underwriter – Health
- Underwriting Specialist, Risk Surveys & Technical
Underwriter – Health
Underwriters at Britam
Job Purpose:
Providing assistance to the Assistant Manager – Health Underwriting in implementing the underwriting philosophy and retention strategy
Key Responsibilities:
- Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets.
- Analyse proposed risks and make decisions to accept or reject.
- Determine the rates and terms to charge.
- Ensure risk survey recommendations are communicated in time and follow up implementation.
- Ensure underwriters comply with the company credit policy.
- Manage company records and ensure proper filing of client information both manual and electronic.
- Build and manage relationships with brokers, agents, and other intermediaries.
- Monitor market trends and competitor activities to stay informed about industry developments and Stay updated on changes in laws and regulations that may affect client retention efforts.
- Work closely with sales, marketing, actuarial, and claims departments to align underwriting and retention strategies with business goals.
- Proactively manage the policy renewal process to ensure timely renewals and minimize lapses in coverage.
- Review and negotiate renewal terms and conditions with clients to retain their business.
- Develop and implement strategies to improve client retention rates.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Knowledge, Experience, and Qualifications required:
- Bachelor’s Degree (Insurance/ Actuarial) or other related business degree.
- Progress in Professional qualification in Insurance (ACII, FLMI, or IIK).
- 3-5 years’ experience in Health.
- Proven experience in managing and nurturing client relationships.
- Track record of achieving client satisfaction and retention targets.
Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Sales and marketing management skills.
- Interpersonal, Relationship, and Customer Relation Skills.
Underwriting Specialist, Risk Surveys & Technical
Underwriters at Britam
Job Purpose:
- The Underwriting Specialist will assist in the underwriting process by reviewing proposal forms and verifying client data.
- This role involves assessing and pricing proposed risks within established guidelines, ensuring accurate and timely determination of policy terms.
- The role holder will also support the review of policy conditions to facilitate quality risk selection and deliver exceptional service to clients.
Key responsibilities:
General Underwriting Support:
- Assist in determining the acceptability of risks under the supervision of senior staff.
- Support the preparation of renewal notices and follow up to ensure client retention.
- Help in the preparation and organization of underwriting documents for review.
- Maintain accurate records of premiums and ensure they are processed in a timely manner.
- Develop and maintain effective business relationships with clients and intermediaries.
- Monitor service quality and assist in ensuring high standards of customer service.
Risk Surveys:
- Participate in risk/site surveys under the guidance of senior specialists, assisting in the assessment of risk conditions.
- Support the appointment of external risk surveyors when needed.
- Assist in conducting pre-insurance and desktop risk surveys to aid in underwriting decisions.
- Help gather information from clients and intermediaries to facilitate risk surveys.
- Assist in the analysis and documentation of risk survey findings.
Reporting and Administrative Tasks:
- Prepare basic reports on risk survey status and underwriting activities.
- Assist in the preparation of management reports related to underwriting and risk assessments.
- Support the claims department by providing necessary documentation and information as required.
Key Result Areas:
- Timely preparation of underwriting documents and reports.
- Effective maintenance of client records and account performance tracking.
- Contribution to team efforts in client service and risk assessment.
- Ongoing communication with clients and team members to ensure smooth operations.
Key Performance Measures:
- As described in your Personal Score Card.
Knowledge, experience and qualifications required
- Bachelor’s degree in Engineering/Related field.
- At least 1-3 years’ experience in Underwriting.
- Progress towards ACII/AIIK qualifications.
- Strong analytical skills with attention to detail.
- Ability to work collaboratively in a team environment.
- Organizational skills with the ability to manage multiple tasks.
- Eagerness to learn and adapt in a fast-paced environment
Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Sales and marketing management skills.
- Diplomatic in handling client relationship.
Apply Here
Application Deadline 27th November 2024
