Open Careers at Royal Mabati Factory Limited

Royal Mabati Factory Limited is a distinguished leader in the roofing industry, committed to delivering exceptional solutions and products. Since our establishment in 2005 and incorporation in 2015, our state-of-the-art factory in Nairobi has been setting the benchmark for roofing excellence.

Royal Mabati Careers

1. Field Sales Representative
2. Call Center Agents
3. In-House Sales Representative

Field Sales Representative

Open Careers at Royal Mabati Factory Limited

Are you a Field Sales Representative with the experience of converting prospects into repeat customers? We are in need of your services.

The Field Sales Representative drives sales and revenue growth by building and maintaining relationships with clients, identifying new sales opportunities, and providing excellent customer service.

This role involves traveling to meet clients, understanding their needs, and offering

Key Skills & Qualifications:

• Strong organizational and prioritization abilities to manage multiple tasks efficiently.
• Exceptional attention to detail and accuracy in maintaining records.
• High level of confidentiality and sound judgment in decision-making.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other office tools.
• Effective problem-solving and multi-tasking capabilities.

Key Competencies

• Achieving sales revenue targets and acquiring new clients.
• Building and maintaining strong client relationships to enhance retention.
• Efficiently managing assigned territories to maximize sales potential.
• Providing timely updates on customer order statuses and lead conversion rates.
• Demonstrating in-depth product knowledge to offer tailored solutions.
• Collecting and analyzing market trends to identify business opportunities.
• Ensuring customer satisfaction through excellent service and follow-up.

In-House Sales Representative

Open Careers at Royal Mabati Factory Limited

The Sales Executive sells the company’s products and services to individuals, businesses, and organizations. Duties include – approach potential customers to win new business, strive to maintain good relationships with existing clients, and gain repeat business.

Key Skills & Qualifications:

• Excellent organizational and prioritization skills to handle sales activities effectively.
• Meticulous attention to detail and accuracy in reporting and database management.
• High level of confidentiality and strong judgment in client interactions.
• Exceptional written, verbal, and interpersonal communication skills.
• Ability to work independently and in a collaborative team setting.
• Proficient in Microsoft Word, Excel, PowerPoint, and related software.
• Strong problem-solving and multi-tasking abilities.

Key Competencies

• Generating new leads and maintaining client relationships to ensure repeat business.
• Conducting market research to identify customer needs and selling opportunities.
• Achieving sales targets by closing deals and negotiating terms effectively.
• Providing timely updates on customer order statuses and feedback.
• Demonstrating in-depth product knowledge and competitive market insights.
• Ensuring excellent customer satisfaction through professional after-sales service.
• Managing sales processes efficiently from initiation to closure.

Call Center Agents

Open Careers at Royal Mabati Factory Limited

The Telesales Representative drives sales and delivers exceptional customer service. You will proactively make outbound calls and manage inbound calls to convert prospects into customers and foster strong relationships with existing clients to ensure repeat business. The role will focus on achieving sales targets and providing a customer-centric approach to enhance satisfaction and loyalty.

Key Skills & Qualifications:

• Excellent organizational and prioritization skills for managing calls and client interactions.
• Strong attention to detail and ability to maintain accurate databases.
• High confidentiality and sound judgment in handling customer information.
• Outstanding written, verbal, and interpersonal communication skills.
• Ability to work independently or as part of a team.
• Proficiency in Microsoft Office Suite and CRM systems.
• Effective multi-tasking and problem-solving skills in a fast-paced environment.

Key Competencies

• Driving lead conversion rates and maintaining customer retention.
• Providing personalized service through inbound and outbound calls.
• Effectively updating customer databases and sales progress reports.
• Responding to customer inquiries and resolving issues promptly.
• Meeting and exceeding sales targets through persuasive communication.
• Demonstrating in-depth knowledge of products and services.
• Analyzing and minimizing dropped calls to improve customer experience.

How to Apply

Email us your application to hr@royalmabati.com

• Field Sales Representative
• Call Center Agents
• In-House Sales Representative

Apply before the Deadline of 11th March 2025.

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