Jobs at Tatu City

RESPONSIBILITIES:

The CSR Leader will design, implement and manage social programs and initiatives as part of Tatu City’s Environmental, Social, and Corporate Governance policy (under the umbrella of Tatu Reach).

This person will play a crucial role in driving community engagement, environmental stewardship, and philanthropic efforts, ultimately enhancing Tatu City’s reputation, building stakeholder trust, and creating meaningful social impact.

The CSR Leader will report to the Events and Sustainability Manager and will be required to work closely with the Rendeavour/Tatu City Management Marketing & Communications team, and stakeholders from business and the local community.

Roles and Responsibilities: 

• Designing, implementing and executing CSR programs, activities and frameworks that align with Tatu City’s values and goals and have a positive impact on local communities and the environment.
• Identifying, measuring and monitoring the performance and impact of active programs and activities and report writing.
• Engaging with stakeholders, such as investors, employees, customers, and communities, to understand needs and opportunities for impact.
• Communicating and promoting Tatu City’s vision, goals and progress to publicize our good work and secure support from partners (including presentations, emails, newsletters, meetings and events).
• Organizing community events, meetings and training.

REQUIREMENTS

Hard skills and experience:

• Degree in Social Science, Sustainability, CSR, International Policy or Development, Environmental Management or related disciplines.
• A minimum of 5 years relevant experience in areas such as corporate sustainability, CSR, community services, communications, event management.
• Excellent communication and interpersonal skills.
• Independent and pro-active working style as well as the ability to work in a team
• Strong passion to develop a career related to CSR, ESG and sustainability.
• Strong understanding of Marketing & Communications.
• A passion for community engagement.
• Excellent organizational and project management skills.
• Good writing and presentation skills.
• Experience working with government and non-government agencies.
• International experience an advantage.
• Excellent command of English and Swahili.

Apply Here > Corporate Social Responsibility (CSR) Officer

Responsibilities

The Senior Urban Designer role at Tatu City is a unique position that requires a diverse set of design skills, including town-planning, urban design and landscape design skills, to be applied across six new African cities in four countries.
Working under the guidance of the Group Head of Urban Planning and Design, the Senior Urban Designer will be a dynamic urban development professional holding accredited qualifications in architecture, landscape architecture or urban design. The successful candidate will have 8-10 years of demonstrable experience in urban design research, design, implementation and project/programme management.

The specific responsibilities will include;

• Involvement to varying degrees in the urban planning, design and city development processes across six projects.
• Working with the Urban design team to develop new, and evolve current city masterplans based on input from the senior management team and other stakeholders, as well as ensure that the plan is in compliance with local statutory legislation.
• Create key ‘Place Strategy’ documents including but not limited to; Art & Culture, Sport & Recreation, Health & Wellbeing, Education & Training, Retail & Commercial, Community & Residential, Open Space & Public Realm.
• Prepare detailed CAD-based Physical plans, Precinct Plans, and neighborhood plans, as well as physical layout plans for yield projections of residential, commercial, institutional, recreational and light industrial areas.
• Prepare key strategic documents such as Urban Design Frameworks (UDFs)
• Assist in the development of street design guidelines (place-making, coordination of services, landscape and vehicular movement, junction design and urban furniture), as well as built-form design guidelines (setbacks, height, massing, access points, materiality.)
• Involvement in the creation of policies for managing landscaping, traffic movement and integrating sustainability measures
• Assist the DCC by providing professional input in matters of urban planning and ensure associated master plan and land use zoning compliance.
• Collaborate with the landscape team to develop master plans for indigenous landscapes and streetscapes that define the cities as Kenyan, Nigerian, Ghanaian Congolese, and also in line with sustainable, climate-responsive international best practices.
• Deliver in-house, and manage outsourced design proposals for the cities such as parks, nature trails and urban squares.

REQUIREMENTS

Hard skills and experience:

• Master’s Degree in Architecture, Landscape Architecture or Urban Design
• 8-10 years of demonstrable experience in urban design and development work
• Exposure to work on large-scale and international projects
• Demonstrable creative design capacity using different tools and media from sketching, CAD, illustrator (Adobe Suite) and post-production software.
• Strong communication and presentation skills
• Hands-on experience in delivering public realm projects.

Apply Here > Senior Urban Designer

JOB DESCRIPTION

Join the team at HQ Kenya House, a new members club opening at Tatu City!

HQ Kenya House, the first African American-owned private club in Africa, hires dynamic hospitality professionals. The club is owned by The Burns Brothers, trailblazers in culture-focused ventures. A sister club of the first HQ, known as HQ DC House and located in Washington, DC, HQ Kenya House will be a beacon of curated experiences tailored for personal and professional growth with a fusion of networking opportunities, development programs, and culturally enriching events.

Overview: Oversee all aspects of club operations, ensure exceptional member experiences, and drive the overall success and growth of the club.

KEY RESPONSIBILITIES:

• Serve as an Assistant General Manager.
• Report to the General Manager.
• Provide strong leadership to the club’s staff, fostering a positive and service-oriented work environment.
• Ensure that the club delivers exceptional member experiences by maintaining high standards of service, facilities, and amenities and implementing programs to enhance member satisfaction and retention.
• Oversee all aspects of club operations, including facilities management, assisting with event planning, membership services, vendor relationships, daily reporting, and ensuring efficient and effective day-to-day functioning.
• In conjunction with the General Manager, assist in managing the club’s bar program budget, monitor financial bar performance, and drive revenue generation through bar sales, event bookings, and other revenue streams while controlling costs to meet financial targets.
• Organize, track, and report the club’s invoices to the General Manager on a weekly basis.
• Work in collaboration with the Member Experience Coordinator to execute Monthly Member Events, on and off-site.
• Ensure that the club complies with all relevant laws, regulations, and safety standards, and implement risk management strategies to safeguard the club’s assets and reputation.
• Build and maintain relationships with local community organisations, businesses, and stakeholders to enhance the club’s visibility and engagement within the community.
• Conduct all alcohol and mixer inventory, tracking, ordering, and reporting.
• Ensure that the catering team and other necessary HQ staff are trained in new policies and uphold current policies for guests and member bar standards.
• Ensure the club is appropriately cleaned, items are restocked, and space is “show ready” at the end of each night.
• Assist with set-up and breakdown of all events/meetings on site.
• Troubleshoot A/V for members, clients, and guests, as necessary.
• Maintain proficiency in company policies and updates, including using the member app and CRM software.
• Books and manages all Private Event Inquiries, including creating and sending BEOs and contracts and executing Private Events.
• Assist with daily tasks as needed.
• Travel, as necessary.
• Days of weekly service include Monday through Friday and, as otherwise necessary for events and activations, flexibility to work evenings and weekends.
• Uniform: Professional attire with nametag (examples include slacks, blouse, blazer, dress, dress shoes, flats). No sneakers are permitted as part of the uniform.

DESIRED QUALIFICATIONS & SKILLS: 

• A minimum of 8 years of experience in a management role within the hospitality industry
• Strong leadership skills with demonstrated ability to motivate and manage staff
• Exceptional customer service skills and ability to provide a welcoming and inclusive environment for members
• Excellent communication and interpersonal skills
• Bachelor’s degree in Business Administration, Hospitality, or a related field is preferred
• Experience in sales, marketing, or event planning is a plus

Apply Here > Assistant General Manager at HQ Kenya House

JOB DESCRIPTION

Join the team at HQ Kenya House, a new members club opening at Tatu City!

HQ Kenya House, the first African American-owned private club in Africa, hires dynamic hospitality professionals. The club is owned by The Burns Brothers, trailblazers in culture-focused ventures. A sister club of the first HQ, known as HQ DC House and located in Washington, DC, HQ Kenya House will be a beacon of curated experiences tailored for personal and professional growth with a fusion of networking opportunities, development programs, and culturally enriching events.

Overview: Oversee all aspects of club operations, ensure exceptional member experiences, and drive the overall success and growth of the club.

KEY RESPONSIBILITIES:

• Serve as the General Manager.
• Report to the President and Managing Partner.
• Provide strong leadership to the club’s staff, fostering a positive and service-oriented work environment.
• Responsible for reviewing and approving all Membership and Corporate Membership Applications.
• Ensure that the club delivers exceptional member experiences by maintaining high standards of service, facilities, and amenities and implementing programs to enhance member satisfaction and retention.
• Oversee all aspects of club operations, including facilities management, event planning, membership services, and vendor relationships, ensuring efficient and effective day-to-day functioning.
• Develop and manage the club’s budget, monitor financial performance, and drive revenue generation through membership sales, event bookings, and other revenue streams while controlling costs to meet financial targets.
• Develop and implement strategic plans to drive membership growth, enhance club offerings, and expand revenue opportunities while staying attuned to industry trends and member preferences.
• Collaborate with the marketing and business development teams to develop and execute membership recruitment and retention strategies, leveraging various promotional activities and member engagement programs.
• Ensure that the club complies with all relevant laws, regulations, and safety standards, and implement risk management strategies to safeguard the club’s assets and reputation.
• Build and maintain relationships with local community organisations, businesses, and stakeholders to enhance the club’s visibility and engagement within the community.
• Travel, as necessary.
• Days of weekly service include Monday through Friday and, as otherwise necessary, for events and activations; the flexibility to work evenings and weekends.
• Uniform: Professional attire with nametag (examples include slacks, blouse, blazer, dress, dress shoes, flats). No sneakers are permitted as part of the uniform.

DESIRED QUALIFICATIONS & SKILLS:

• Bachelor’s degree in Hospitality Management, Business Administration or relevant field.
• 10+ years of working experience of working as a Hospitality Manager at a similar level
• Exceptional hands-on experience in food and beverage services.
• Excellent communication and interpersonal skills.
• Knowledge of the PMS (Property Management System) and DRS (Daily Revenue System) programs will be preferred.
• Excellent revenue and reporting accuracy in a timely fashion
• Excellent organisational and leadership skills.
• Good business acumen
• Exceptional time management and crisis management skills.
• Acute attention to detail with a creative mind to design additional revenue-generating activities and events for the Resort
• Integrity, honesty, time management and people skills are essential to this critical role.

Apply Here > General Manager at HQ Kenya House

JOB DESCRIPTION

Join the team at HQ Kenya House, a new members club opening at Tatu City!

HQ Kenya House, the first African American-owned private club in Africa, hires dynamic hospitality professionals. The club is owned by The Burns Brothers, trailblazers in culture-focused ventures. A sister club of the first HQ, known as HQ DC House and located in Washington, DC, HQ Kenya House will be a beacon of curated experiences tailored for personal and professional growth with a fusion of networking opportunities, development programs, and culturally enriching events.

Overview: Oversee all aspects of the HQ Membership Department to ensure exceptional services and events and drive the overall success and growth of the member base and member revenue.

KEY RESPONSIBILITIES:

• Serve as the Membership Experience Coordinator.
• Report to the General Manager.
• Responsible for working with the Assistant Manager and team to curate, execute, and manage various elevated monthly member events (including contacting talent and vendors, creating BEOs, selecting menus, etc.).
• Create member communication, including weekly emails and texts.
• Collaborate with the Creative team to ensure all creative needs (including promotional materials, invitations, menus, social media assets, press releases, etc.) are created, communicated, and documented in Wrike.
• Oversee event setup, ensuring all aspects align with vision and specifications.
• Coordinate logistics, including event setup, seating arrangements, audiovisual equipment, catering, transportation, and accommodation.
• Coordinate event flow, manage staff and volunteers, and troubleshoot issues.
• Build and maintain strong relationships with current members, ensuring their satisfaction and continued engagement.
• Schedule 1:1 meetings with members to check in on experiences and receive feedback.
• Work with the General Manager to review and improve day-to-day club experiences.
• Create member events in the Membership Platform.
• Maintain an accurate membership database to include new members, cancelled members, freeze members, etc.
• Manage sales pipeline and conduct reporting at all stages of the membership process, including following up with onboarded members and cold leads.
• Host open houses and member interviews to drive member conversions.
• Report all failed payments/follow-ups to ensure dues are collected.
• Respond promptly to calls, emails, texts, and correspondence.
• Maintain proficiency in event management software and Microsoft Office suite.
• Assist with daily tasks as needed.
• Travel, as necessary.
• Days of weekly service include Monday through Friday and, as otherwise necessary for events and activations, flexibility to work evenings and weekends.
• Uniform: Professional attire with nametag (examples include slacks, blouse, blazer, dress, dress shoes, flats). No sneakers are permitted as part of the uniform.

DESIRED QUALIFICATIONS & SKILLS:

• Minimum of 8 years of experience at a high-end property or organisation, with a proven track record of delivering exceptional guest experiences.
• Bachelor’s degree in hospitality or an equivalent.

Apply Here > Membership Experience Coordinator (Or Manager) at HQ Kenya House