Job purpose

The position is responsible for providing professional and efficient front office services to uphold the corporate image of the Authority.

Job Specifications:

Duties and responsibilities will entail:

• Managing incoming and outgoing calls and route to appropriate persons.
• Directing enquiries from external stakeholders to relevant employees.
• Managing guests in a professional manner. Managing internal stakeholders.
• Monitoring flow of visitors for security controls.
• Maintaining the appointment diary either manually or electronically.
• Maintaining the facilities booking system i.e. booking of boardrooms and meeting rooms.
• Scheduling appointments for internal and external stakeholders.
• Maintaining call records and expenditure for monitoring purposes.
• Implementing Quality Management System standards and continuously identifying and managing risks.

Persons Specifications

• Bachelors’ Degree in of the following fields:
• Public Relations, Mass Communication, Communication Studies, Journalism, International relations or any other approved equivalent qualifications from a recognized institution.
• Certificate in Customer care or equivalent qualification is an added advantage.
• Possess three (3) years’ experience in a customer experience role.
• Certificate in Computer proficiency.
• Meets the requirements of Chapter Six of the Constitution.

Competency and Skills

• Good communication skills.
• Good organization and interpersonal skills.
• Ethical and integrity. Team player.

Job purpose

The position is responsible for planning, advising, and directing human resources programs such as staff training and development, recruitment and selection, on boarding, reward management, performance management and employee health and safety.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Coordinate and manage strategies, policies and procedures on Human Resource Management and General Administration and providing leadership in their implementation for effective and efficient service delivery.
• Guide line manager and staff in the implementation of Human Resource strategies, policies and procedures.
• Provide secretariat services to the Human Resource Management Advisory Committee.
• Coordinating the preparation and absorption of Human Resource Management budgets.
• Coordinate recruitment, selection, placement, succession planning and career progression policy and procedure guidelines.
• Manage and coordinate training and development activities.
• Manage and coordinate performance and career management programmes to improve individual and the organization’s performance.
• Coordinate the Development and implementation of reward management and remuneration policies and strategies that attract, retain and motivate employees to higher productivity.
• Coordinate and supervise the development, management and maintenance of contracts, staff files and other employee records.
• Approve staff leave and office attendance management.
• Coordinating the preparation of accurate and timely HR monthly and annual reporting.
• Ensure accurate and timely performance of payroll functions by supervising the input of payroll data, maintaining payroll records in compliance with legal requirements and policies and procedures.
• Manage and coordinate the implementation of HRM policies and guidelines and programs such as employee welfare, wellness, health and safety, staff incentive programmes and resolving industrial relations and discipline matters.
• Coordinate staff and work performance in the department to ensure efficient and effective service delivery.
• Ex officio to the Pensions Scheme.
• Authorize payroll and staff related expenditures to ensure timely payments of salaries and other benefits to employees.
• Coordinate leave processing to create work life balance for all employees through scheduled time roster.
• Process pension for retiring employees based on operating legislation to ensure continuity of lifestyle after retirement.
• Seek authority to recruit and select staff to match workload requirements with human capital.
• Perform orientation of staff, interns and students on attachment to familiarize them with the day-to-day operations of the school.
• Process staff training requests to facilitate acquisition of the right skills for the right job, build capacity and embrace the changing trends in technology.
• Procure medical benefits and insurance to ensure the wellbeing of employees for continuity in productivity through good health.
• Execute compliance with statutory deductions in accordance with the laid down labour laws to avoid penalties.

Operational Responsibilities / Tasks

• Undertake staff recruitment plans that ensure availability of requisite numbers and competencies to enable the organization achieve its organizational objectives.
• Undertake job analysis and advise on review of job descriptions.
• monitor formulation maintenance of service contracts.
• Monitor human resources management budget.
• Resolve staff grievances and disciplinary matters and maintain harmonious labour relations.
• Manage payroll and staff-related expenditures to ensure timely payments of salaries and other benefits to employees.
• Monitor leave to create work life balance for all employees through scheduled time roster.
• Process pension for retiring employees based on operating legislation to ensure continuity of lifestyle after retirement.
• Undertake recruitment and selection of staff to match workload requirements with human capital.
• Undertake orientation of staff, interns and students on attachment to familiarize them with the day to day operations of the school
•  Process staff training requests to facilitate acquisition of the right skills for the right job, build capacity and embrace the changing trends in technology.
• Procure medical benefits and insurance to ensure the wellbeing of employees for continuity in productivity through good health.
• Monitor compliance with statutory deductions in accordance with the laid down labour laws to avoid penalties.

Persons Specifications

• Master’s degree in human resource management, Business Administration or its equivalent. Bachelor’s degree in human resources management or business related field/social sciences. Higher Diploma in Human Resources Management OR Certified Human Resource Management Professional (CHRMPK). Minimum KCSE B or its equivalent. Membership to the Institute of Human Resources Management with a current practicing certificate. At least nine (9) years of relevant work experience. Management course lasting not less than 4 weeks. Meets the requirements of chapter six of the Constitution.

Competencies and skills

• Strong communication and presentation skills.
• Good mentorship and coaching skills.
• Good analytical skills.
• Problem solving. Professionalism.
• Strong negotiation skills.
• Leadership and supervision skills.

Job purpose

The Office Administrators are responsible for enquiries; providing secretarial services in a given office, receiving and attending to clients. They shall be deployed in the Office of Director Market Conduct and Director Corporate Services.

Job Specifications

The duties and responsibilities of the officer will entail:

• Attending to visitors/clients.
• Handling telephone calls, customer inquiries and complaints/compliments.
• Ensuring security and confidentiality of office records, equipment and documents.
• Maintaining office diary. Record keeping for correspondences and file movement.
• Managing office protocol and etiquette.
• Coordinating the general administration of the respective office.
• Coordinating schedule of meetings and appointments.
• Coordinating travel arrangements.
• Coordinating appointments and travel itineraries.
• Preparing responses to routine correspondence.
• Monitoring procedures for record keeping for correspondences.

Person Specifications

• Bachelor’s degree in business administration, secretarial studies or a business-related field. A Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC) or any other recognized institution. Certificate in Computer proficiency. Meets the provision of Chapter Six of the Constitution.

Competencies and skills

• Strong communication and presentation skills.
• Good analytical skills
• Problem solving.
• Professionalism.

Job purpose

The position is responsible for carrying out prudential supervision, licensing and enforcement to ensure financial soundness and proper governance of regulated entities.

Job Specifications

The duties and responsibilities will entail:

• Carry out risk profiling of regulated entities in line with the risk-based supervision framework for proper assignment of risks and management of resources.
• Continuously monitor, evaluate and report on the risk status of each of the assigned entities to allow for early intervention in the case of high-risk companies.
• Carry out offsite and on-site surveillance of regulated entities to ensure an up-to-date risk profile.
• Enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules.
• Prepare reports on compliance with set minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.
• Prepare reports on compliance with set out practices and steps to be followed to ensure fair market practices in the industry.
• Analyse any requests for approval under the Insurance Act.
• Analyse and recommend for approval of reinsurance programmes as provided under the Insurance Act.
• Process lien applications as provided under the Insurance Act.
• Conduct preliminary analysis of applications for licensing for regulated entities to ensure completeness and accuracy of information.
• Assess non-compliance with laws and regulations by regulated entities and submit reports for necessary actions.
• Prepare a variety of reports, memos and correspondences related to licensing and enforcement activities.
• Participate in the formulation and development of policies and procedures for the development of the insurance industry.
• Participate in training of members of the industry. Participate in supervisory colleges.
• Participate in the development of departmental work plan, budget and procurement plan.

Persons Specifications

• Bachelor’s degree in Business Administration, Insurance, Finance, Economics, or equivalent. Certificate in Computer Proficiency. Meets provision of chapter six of the Constitution.

Competency and Skills

• Strong communication and presentation skills.
• Good analytical skills.
•  Problem solving.
• Professionalism.

Job Purpose

• The job holder is responsible for implementing strategies aimed at enhancing and maintaining service delivery and customer experience for increased customer satisfaction and establishment of a positive reputation and corporate image.

Job Specifications

The duties and responsibilities entail:

• Implement activities articulated in the customer relations strategies for enhanced customer experience, value addition, customer satisfaction and support the realization of strategic objectives.
• Receive, register and maintain a database of all complaints lodged at the Authority. Investigate, resolve or escalate (where necessary) and provide feedback to customers as appropriate.
• Prepare monthly customer relations report.
• Maintain customer relationships to build a reputation for excellent service
• Monitor social media for complaints and issues raised against the Authority and provide/coordinate the provision of responses Initiate and follow up on the timely resolution of public complaints made against the Authority. Implement the customer satisfaction survey recommendations to address service gaps identified during annual surveys
• Prepare quarterly implementation reports Implement innovative customer service initiatives to keep abreast with emerging customer needs and expectations.
• Implement the customer relations management systems using CRM programs to enhance customer service and experience across all departments

Persons Specifications

• Bachelors degree in Mass Communication, Communication Studies, Journalism, or Public Relations.
• Be a member of a relevant professional body.
• Certificate in Computer proficiency. Meet the provision of Chapter Six of the Constitution of Kenya.

Competencies and skills

•  Excellent oral and written communication skills.
• Strong communication and presentation skills.
• Good analytical skills.
• Problem solving.
• Professionalism.

Job purpose

This position is responsible for the security of the Authority’s staff, assets, and offices and Implementation of appropriate and effective Security management policies and procedures.

Job Specifications

Duties and responsibilities will entail:-

• Develop and ensure implementation of security strategies, policies and procedures.
• Provide and maintain a protected and secure environment for all persons and assets in the Authority.
• Coordinate security activities in the Authority and the provision of outsourced services under security management.
• Participate in the coordination of emergency procedures and contingency planning.
• Identify potential security threats.
• Coordinate investigation of internal security breaches.
• Gathering of security intelligence.
• Maintain records of crimes and incidents.
• Oversee security surveys and inspections.
• Advise management on security related matters affecting operations.

Person specifications

• For appointment to this position, a candidate must have: Higher Diploma in Security Studies or its equivalent qualification from a recognized institution with three (3) years relevant experience.
• OR Diploma Security Studies or its equivalent qualification from a recognized Institution four (4) years relevant experience. Undergone three (3) months’ Security Training from the Administration Police
• Training College or any other recognized institution.
• Certificate of Good Conduct from the Kenya Police Service. Be physically and mentally fit Meets requirements of Chapter 6 of the Constitution.

Competencies and skills

• Strong communication and presentation skills.
• Good analytical skills.
• Problem solving.
• Professionalism.

Job purpose

• The position is responsible for preliminary analysis, collecting, cleaning and checking completeness of data for use in various analysis.

Job Specifications

The duties and responsibilities entail:

• Collect, clean and check for completeness of data for use in various analysis.
• Conduct preliminary assessment on non-compliance with laws and regulations by regulated entities.
• Conduct preliminary analysis of requests for corporate changes, approval of directors, principal officers, senior manager, control functions key officers and any other approval requests.
• Update database of registered insurers on a continuous basis.
• Facilitate logistics and administrative issues in the department such as organization for meetings, workshops and smooth flow of information.

Persons Specifications

• Higher Diploma in insurance or accounting three (3) years’ relevant experience
• OR Diploma in insurance or accounting with four (4) years’ relevant experience. Certificate in Computer Proficiency.
• Meets provision of chapter six of the Constitution.

Competencies and skills

• Strong communication and presentation skills.
• Good analytical skills.
• Problem solving.
• Professionalism.

Job purpose

• The job holder will keep and update human resource policies and guidelines aligned to corporate strategy to ensure effective human resource management programs such as staff training and development, recruitment and selection, on boarding, reward management, performance management and employee health and safety.

Job Specifications

The duties and responsibilities of the officer will entail:

• Undertake the implementation of the Authority’s Human Resource, policies, guidelines, procedures and processes.
• Undertake handling of Human Resource matters in the areas of recruitment by sorting out and forwarding the applications to the appointed committee.
• Undertake assessment of training needs and development of training plan.
• Coordinate by analyzing of performance management appraisal.
• Undertake the implementation of performance contracting matters and assist in the development of the reports and coordination of awareness programmes.
• Carry out updating of the records in the HR System and coordinate the initiation of new staff into the system.
• Undertake payroll changes input.
• Coordinate staff induction. Implement the staff welfare policy. Assist in the implementation of the rewards and sanctions policy.
• Prepare accurate and timely HR monthly, quarterly and annual reports.

Person Specifications

• Bachelor’s degree in human resources management.
• OR Bachelor’s degree in business related field/social sciences plus a Post graduate diploma in Human Resource Management or Certified Human Resource Management Professional Part 2.
• Be a member of a relevant professional body.
• Certificate in Computer Proficiency. Meets the provision of Chapter Six of the Constitution.

Competencies and skills

• Strong communication and presentation skills.
• Good analytical skills.
• Problem solving.
• Professionalism.

Job purpose

The position is responsible for reviewing data collected for accuracy and completeness, analysis of data and preparation of reports.

Job Specifications

Duties and responsibilities will entail:

• Prepare reports on analysis of products, premium rates, financial condition reports and technical reserves for insurers.
• Review the data analysis and insights on technical reserves reports, financial condition reports and actuarial valuation reports for completeness and accuracy of information.
• Prepare draft reports on capital adequacy ratios to ensure that the reports are accurate, complete and prepared in accordance with the provisions of the insurance act.
• Develop of data collection templates, data analysis and preparation of reports on insurance industry performance as required by the Insurance Act.
• Determine the solvency and financial condition of regulated entities including reviewing actuarial reserves and risk-based capital calculations and the statements of actuarial opinion provided by each company’s appointed actuary.
• Prepare reports on analysis on financial stability of insurers and implementation of macro prudential policy including carrying out regular macro stress tests and preparing documents for public communication on the tests.
• Conduct data validation of quarterly and annual insurance statistics to check on completeness and consistency of insurance data.
• Update various performance indicators, ratios and industry benchmarks and averages.
• Analyse, evaluate and interpret insurers’ financial statements and returns to ensure disclosures regarding various insurance parameters such insurance premiums, income, expenditure, assets and liabilities.

Persons Specifications

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics or Financial Engineering.
• Certificate in Computer proficiency. Meets provision of chapter six of the Constitution.

Competencies and skills

•  Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

Job Purpose

The position is responsible for implementing the strategies aimed at maintaining IRA’s positive reputation and brand image through effective corporate communication practices, media relations, stakeholder engagement, corporate social responsibility, brand and events management.

The position is also implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Implement Communication Strategies and programs to support business decisions and overall implementation of the Strategic Plan to enable the Authority respond and address its internal and external stakeholders’ needs and expectations.
• Execute media relations plans across all media platforms and provide media relations and liaison support to enhance accurate and balanced reporting of the Authority.
• Plan and implement identified corporate social responsibility activities and prepare reports of the same.
• Preparation of information, education and communication materials such as media releases, newsletters, interview briefs and broadcast materials to support the achievement of communication outcomes.
• Undertaking media monitoring and prepare reports.
• Implementing quality management standards and continuously identify and manage risks in their operational areas.
• Implement end to end flagship IRA events (e.g. Insurance Convention, CEO’s Forum, Insurance Open Days, launches, workshops, etc.) including preparation of the programme, managing suppliers and speakers/facilitators among other activities.
• Coordinate and carry out photography and videography duties at all corporate events.
• Implement and supervise adherence to the IRA brand manual in all communication channels.
• Coordinate the placement of media advertisements across print media platforms.
• Continuously maintain the official digital communication platforms by providing and updating content to ensure that they are current.
• Identify strategic events and partnerships for consideration and coordinate the Authority’s participation in the same for enhanced visibility and corporate image.
• Oversee the production of publicity collaterals/corporate merchandise and coordinate distribution of the same

Operational Responsibilities / Tasks

• Provide content for the IRA website and ensure that it is updated and remains relevant for purposes of information dissemination.
• Assist in organizing and managing press conferences, media coverage and respond to incoming media calls.
• Provide input for speeches, news releases, fact sheets, newsletters and any other presentations or reports as required.
• Develop and maintain a database for distribution of IRA’s Information, Education and Communication (IEC) materials.
• Assist in gathering information, write articles and edit newsletters, reports, journals and other publicity materials.
• Continuously update the media database and coordinate planned media events like journalists’ training.
• Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
• Coordinate development of monthly social media calendar for the Authority.
• Provide Corporate Communication and Customer Service support to all departments within the Authority

Persons Specifications

• Bachelors degree in Mass Communication, Communication Studies, Journalism or any other approved equivalent qualifications from a recognized University/ Institution.
• Possess three (3) years’ experience in corporate communication.
• A qualification in Digital media is an added advantage
• Be a member of a relevant professional body.
• Certificate in Computer proficiency.
• Meet the provision of Chapter Six of the Constitution of Kenya.

Competency and Skills

• Excellent oral and written communication skills.
• Strong communication and presentation skills.
• Good digital media skills and ability to run digital media campaigns
• Good analytical skills.
• Problem solving.
• Photography and Videography skills
• Leadership and supervision skills.

 Job purpose

• The position is responsible for the coordination of the development and implementation of administration policies and procedures in line with the Authority’s Corporate strategy to ensure effective and efficient utilization of all Authority’s resources and assets.

Job specifications

• Duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Prepare and implement administrative policies, strategies and procedures for effective service delivery.
• Coordinate the efficient management of the Authority’s office environment, facilities and assets. Coordinating the functions of Administration department including security, drivers, and ensure seamless delivery of services.
• Ensure implementation of occupational safety and health requirements within the Authority.
• Preparation and implementation of the Department’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations.
• Coordinate the implementation of Quality Management System, risk management and knowledge management in the department.
• Mentorship and coaching of staff within the Department.
• Maintenance of Authority’s assets and property.
• Managing service contracts and service level agreements for outsourced services. Initiate and implement renewals of general insurance covers for vehicles, buildings and equipment.

Operational Responsibilities / Tasks

• Coordinate and ensure implementation of relevant statutory regulations and standards for compliance.
• Coordinate and review department’s performance to ensure that activities are in line with the overall strategy of the organization.
• Supervise management of the Authority’s operations such courier services, transport, Records, security to ensure seamless delivery of services.
• Prepare monthly, quarterly and annual reports for the department.
• Prepare and monitor the implementation of the departmental budget.
• Establishment and management of the Authority’s records management office / registries and ensuring safe custody of all records.
• Advise on the compliance of the internal controls and procedures.
• Coordinate the proper management of records, disposal and destruction procedures as provided for by the government policies and procedures.
• Coordinate transport and administration information system, approval of transport requests and allocation of vehicles.
• Coordinate the preparation and submission of quarterly Performance Contracting reports for the department. Coordinating Administration support and logistics management to ensure smooth operations for the organization.
• Coordinate the activities of the Authority’s registries and to ascertain safe custody of all records.
• Participate in the preparation and implement departmental budget.
• Set performance targets and undertake performance appraisal for direct reports.
• Prepare monthly quarterly and annual reports for the department Maintaining up-to-date Authority’s assets register.
• Supervise the records management staff, filling systems, facilities and equipment.
• Coordinate the provision of outsourced services comprising of mail delivery systems, office security, cleaning, catering & front office reception services.
• Management of office inventory, repairs and maintenance of office equipment and facilities. Identifying assets for disposal.
• Preparing Authority’s assets register.
• Coordinate Fleet management and inspection.

Person specification

• Master’s degree in Social Science, Business Administration, Commerce, Strategic Management, or any other recognized equivalent qualification from a recognized University/ Institution. Bachelor’s degree in Social Science, Business Administration, Commerce, Strategic Management, or any other recognized equivalent qualification from a recognized University/ Institution. Six (6) years relevant experience. Management Course lasting not less four (4) weeks. Meets provision of chapter six of the Constitution.

Competencies and skills

• Strong negotiation skills.
• Strong communication and presentation skills.
• Good mentorship and coaching skills.
• Leadership and supervision skills

Job Purpose

• The position is responsible for developing and implementing strategy, policies based on the IRA strategic plan and business needs to achieving quality performance and resource management.

Job Specifications

The duties and responsibilities entail:

Managerial / Supervisory Responsibilities

• Manage the development of ICT strategy, policies, and operational plans in line with the Authority’s Strategic Plan.
• Formulate the development of the departmental work plans and approved budgets.
• Develop and manage the performance management in the department.
• Preparation of monthly, quarterly and annual reports for the department.
• Lead in the establishment, management and maintenance of a robust ICT infrastructure and information systems that comply with legal and regulatory requirements and best practices to support achievement of Authority’s mandate.
• Coordinate the management of confidentiality, availability and integrity of the Authority’s information, data and information systems.
• Develop the Authority’s annual Operating and Capital budgetary requirements.
• Review the management of the security of the Infrastructure and Information systems.
• Develop, implement and maintain the Business Intelligence and Information Repository tools to support analytics for effective decisions making.
• Develop the implementation plans for ICT projects on behalf of the Authority.
• Develop departmental board papers in liaison with the Senior Manager, Information Communication & Technology.
• Formulate the implementation plan for the board resolutions.
• Development and implementation effective disaster recovery and business continuity mechanisms for the Authority.
• Prepare and manage the ICT departmental risks and performance.
• Develop and implement departmental quality management systems and standards.
• Formulate the planning, analysis, automation and of the Authority’s business processes and workflows.
• Develop and implement mechanisms for continuous upgrades of the Authority’s business systems and applications.
• Develop the human resource needs for the department in liaison with the Senior Manager, Information Communication & Technology.
• Prepare the ICT related procurement needs for the Authority.
• Organise the auditing and other compliance-related activities within the Department.
• Manage the provision of user support to the Authority’s Directorates and departments.
• Develop appropriate backup and security procedures and guidelines ideal to safeguard the Authority’s ICT installations, systems and databases against violations.
• Plan and implement an appropriate training programme for the Authority’s users on ICT systems.
• Develop and implement a mentoring, coaching and appraising programme for the departmental staff.
• Develop and implement standard operating procedures for ICT operations are set;
• Validate and approve the technical, systems and user documentation after they have been updated.
• Validate the Information Communication Technology equipment inventory and initiate their replacement as necessary.
• Reviewing and recommending approval of the feasibility studies and reports for systems implementation.
• Coordinate the designing and maintenance of the Local Area Network (LAN), Virtual Private Networks (VPN) and Wide Area Network (WAN).
• Maintenance of the ICT infrastructure, Systems and other related services.
• Liaise with the other departments in the implementation of change management initiatives.
• Validate and advise on any new system changes before installation in the production environment.
• Design the security aspects within the Local Area Network (LAN), Virtual Private Networks (VPN) and Wide Area Network (WAN).

Operational Responsibilities / Tasks

• Develop and implement ICT policies and procedures for effective and efficient use of ICT services throughout the Authority.
• Develop mechanisms to ensure the Authority’s ICT assets and information systems are secure from ICT related risks like unauthorized access to information, data corruption or integrity loss, degraded processing capability, and poor service levels.
• Organise the review, testing and evaluation of systems to determine their efficiency, reliability, compatibility and relevance.
• Implement relevant statutory regulations and standards.
• Develop management reports, proposals and any other relevant documents for review by the Senior Manager.
• Providing technical input in ICT projects and other committees.
• Identify security gaps within the infrastructure, systems and databases and coordinate their resolution.
• Train staff on security matters and creating general awareness on cyber security on regular basis.
• Analysis of the Antivirus databases, assessing the emerging threats and ensuring that the appropriate patches and updates are done.
• Review the security measures of the systems and testing of the same before deployment of the same.

Persons Specifications

• Master’s degree in Computer Science or IT, Information Systems or related field.
• Bachelor’s Degree in Computer Science or IT, Information Systems or related field.
• Minimum KCSE B Plain or its equivalent.
• Nine (9) years relevant working experience.
• Professional qualifications in any two of the following: CISA/CISM/CRISM/CEH/CISSP/MCSE/MCITP/CCNA/Project Management Certification.
• Member of a relevant professional body.
• Management Course lasting not less than four (4) weeks.
• Meets the provisions of chapter six of the constitution.

Competencies and skills

• Strong communication and reporting skills.
• Strong analytical and numerical skills.
• Strong organization and interpersonal skills.
• Mentoring, coaching and leadership skills.
• Conflict management.
• Ability to work under pressure, prioritize and multi-task.

Job purpose

• To ensure efficient registration and exit from the market of insurers and ensure that the provisions of the Insurance Act, rules, regulations, guidelines, circulars and other directives from the Authority are enforced to ensure that the interests of policyholders and insurance beneficiaries are sufficiently safeguarded.

Job specifications

Duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Recommend licensing and approvals of regulated entities as provided for in the Insurance Act to ensure protection of insurance policyholders and beneficiaries.
• Monitor and implement set out practices and steps to be followed by regulated entities to ensure fair market practices in the insurance industry.
• Monitor and Implement policy guidelines, regulations and amendments in the Insurance Act with regards to licensing.
• Monitor and enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules.
• Provide leadership and strategic direction to staff in the section.
• Provide leadership and strategic direction to staff in the section.
• Review reports on remittance of premium levy.
• Review enforcement reports.

Operational Responsibilities / Tasks

• Prepare proposals for registration and licensing.
• Review analysis on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected.
• Review analysis on process applications for registration, approval and authorization of insurance and reinsurance companies under the Insurance Act.
• Review analysis on reinsurance proposals and arrangements.
• Review analysis on requests from regulated entities for corporate changes including new branches, shareholding structure, mergers and acquisitions.
• Review analysis on Approval of directors, principal officer, senior manager and key officers as well as recruitment of expatriates and approvals for work permits.
• Review analysis on applications for overseas placement of insurance business.
• Ensure compliance with the section’s standard operating procedures by staff.
• Review reports on remittance of premium levy.
• Review enforcement reports
• Review analysis on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected.
• Maintain accurate information on all investigations, inspections and enforcement actions.
• Develop systems and procedures to monitor insurers’ compliance with the requirements of the Insurance Act and other directives issued by the Authority and take appropriate measures as provided for in the Insurance Act.
• Intervene in the event of non-compliance with regulatory and supervisory requirements.
• Evaluate and monitor implementation of corrective plans.
• Ensure compliance with the section’s standard operating procedures by staff.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the section.
• Oversee development of recovery and resolution plans for insurers.
• Monitor and report on the performance of statutory managers.

Person specification

• Master’s degree in Statistics, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent.
• Bachelor’s degree in Commerce, Business Administration, Statistics, Insurance, Finance, Economics or Law.
• Six (6) years relevant experience.
• Management Course lasting not less four (4) weeks.
• Professional qualifications in Insurance or Accounting (ACII/AIIK/FLMI/CPA);
• Member of a relevant professional body.
• Meets provision of chapter six of the Constitution.

Competencies and skills

• Strong negotiation skills.
• Strong communication and presentation skills.
• Good mentorship and coaching skills.
• Leadership and supervision skills.

Job purpose

The position is responsible for ensuring that all the actuarial work is done accordance with the requirements of the Insurance Act including providing up to date reports upon analysis of industry data and returns to support other departments in the directorate in making informed decision in supervising the insurance industry.

Job Specifications

The duties and responsibilities entail:

Managerial / Supervisory Responsibilities

• Formulate minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.
• Formulate practices and steps to be followed for compliance to ensure fair market practices in the industry.
• Development, policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry.
• Monitor and implement set out practices and steps to be followed for compliance ensure fair market practices in the industry.
• Monitor and Implement and evaluate policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry.
• Coordinate the implementation of the actuarial policies and procedures, monitor and evaluate their effectiveness in meeting the Authority’s goals and objectives.
• Monitoring the solvency and financial condition of regulated entities by reviewing actuarial reserves and risk-based capital calculations and the statements of actuarial opinion provided by each company’s appointed actuary. Coordinate the development of data collection templates and deployment to the ERS.
• Oversee data analysis and preparation of reports on insurance industry performance as required by the Insurance Act.

Operational Responsibilities / Tasks

• Prepare Board and management reports in matters relating to actuarial and financial analysis.
• Oversee data analysis and preparation of reports on financial condition of insurers to determine their ability to meet their financial obligations.
• Oversee data analysis and preparation of reports on actuarial reserving by insurers to determine adequacy of technical provisions and actuarial liabilities.
• Oversee the analysis for approval of insurance products and premium rates applications to ensure that they conform with the requirements of the law, regulations and guidelines.
• Oversee the analysis of data and reports on insurance industry performance as required by the Insurance Act.
• Oversee the analysis of data and reports on financial condition of insurers to determine their ability to meet their financial obligations.
• Oversee the analysis of data and reports on stress testing of insurers to determine their ability to meet their future financial obligations.
• Oversee the preparation of report to be used in the supervisory colleges especially on capital adequacy ratios.
• Developing and implementing changes to insurance laws and regulations concerning proper reserve levels, premium rates, accounting and capital adequacy requirements.
• Oversee the generation of periodic reports on performance, trends analysis and projections for the insurance industry.
• Oversee regular reviews and updates on insurance industry performance indicators and benchmarks.
• Coordinate continuous evaluation of financial returns to ensure they meet acceptable standards and that all the necessary disclosures are made.
• Monitor the process of designing, implementing and evaluating the reporting framework for the insurance industry.
• Participate in on-site inspections on issues related to actuarial.
• Participate in the identification of reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines.
• Oversee the development of the section’s budget.
• Oversee the development of procurement plans for the Directorate.
• Ensure compliance with the section’s standard operating procedures by staff.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the section. Implement appropriate Technology including SupTech and RegTech.
• Provide leadership and strategic direction to staff in the section.

Persons Specifications

• Master’s degree in Actuarial Science, Actuarial Management, Mathematics, Statistics, Insurance, Finance, Risk Management, Economics, Financial Engineering, or Business Administration. Bachelor’s degree in Actuarial Science, Statistics, Mathematics, Financial Engineering. Minimum KCSE B Plain or its equivalent. Possess at least an Associate Professional qualification in Actuarial or its approved equivalent.
• Be a registered member of a relevant professional body.
• Management course lasting not less than four (4) weeks.
• Nine (9) years relevant experience. Meets provision of chapter six of the Constitution.

Competencies and skills

• Strong communication and reporting skills.
• Strong analytical and numerical skills.
• Strong organization and interpersonal skills`.
• Mentoring, coaching and leadership skills.
• Conflict management.
• Ability to work under pressure, prioritize and multi-task.

Job purpose

• The position is responsible for ensuring that insurers manage the risks they are exposed to and coordinating the supervision of insurance intermediaries and service providers on an ongoing basis and that insurers are financially sound and stable.

 Job Specifications

The duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Formulate minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.
• Coordinate the process of formulation and implementation of minimum requirements in relation to supervision of intermediaries to ensure safety and stability in the insurance industry
• Develop practices and steps to be followed for compliance to ensure fair market practices in the industry.
• Formulate effective strategies and programmes for supervision of insurance intermediaries and insurance service providers.
• Develop and evaluate policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry.
• Co-ordinate off-site supervision, on-site supervision and analysis of various returns from intermediaries and service providers.
• Review assessment on potential impacts of developments and trends arising out of regional and international supervision practices.
• Develop and continuously update risk profiling framework for proactive intervention focused on fostering insurance industry stability and consumer protection.
• Formulate and monitor the implementation of policies on group-wide, cross-border, regional and international insurance supervision.
• Review reports on implementation of AML/CFT Act by regulated entities to ensure effective reporting on AML/CFT issues to the Financial Reporting Centre.
• Prepare reports on stakeholder engagements for capacity building and articulation of emerging issues in supervision.
• Develop and implement regulatory reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines.
• Develop, implement, monitor and evaluate of the risk assessment framework for the department.

Operational Responsibilities / Tasks

• Lead off-site and on-site supervision of regulated entities.
• Lead analysis and preparation of reports on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected.
• Organize supervisory colleges with other supervisory authorities that have regulatory oversight of entities within a group.
• Develop procurement plans for the department.
• Monitor compliance with the department’s Standard Operating Procedures.
• Review reports on regulated entities’ strategies, processes and procedures and take appropriate actions.
• Develop and implement a framework for identifying major insurance groups.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the department.
• Monitor compliance with the department’s standard operating procedures by staff.

Persons Specifications

• Master’s degree in Statistics, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent.
• Bachelor’s degree in insurance, Economics, Commerce, Business Administration Minimum KCSE B Plain or its equivalent. Professional qualifications in Insurance or Accounting (ACII/AIIK/FLMI/CPA);
• Nine (9) years relevant experience. Be a registered member of a recognized professional body in Kenya.
• Management course lasting not less than four (4) weeks. Meets provision of chapter six of the Constitution.

Competency and Skills

• Strong communication and reporting skills.
• Strong analytical and numerical skills.
• Strong organization and interpersonal skills.
• Mentoring, coaching and leadership skills.
• Conflict management.
• Ability to work under pressure, prioritize and multi-task.

Job purpose

• The position is responsible for implementing strategies aimed at prudent management of the Authority’s financial resources through planning, financial management and control, analysis and providing reports on financial position in accordance with applicable laws and standards.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Lead in implementation of financial policies, plans and Departmental strategies.
• Champion implementation and management of the Authority’s financial reporting system to cater for departments operations.
• Lead in implementation of government policy directives and circulars.
• Oversee maintenance of financial records in accordance with statutory provisions.
• Coordinate preparation of monthly management accounts and analyse financial discrepancies to ensure correctness of financial information.
• Monitor utilisation of allocated funds, analysis of revenues and outline of variances to ensure revenues and costs are duly captured and reported.
• Manage implementation of approved departmental budget.
• Coordinate implementation of recommendations of external and internal audit reports.
• Manage tax compliance measures and adherence to other statutory obligations of the Authority.
• Oversee preparation of quarterly and annual financial statements in accordance with reporting standards and statutory provisions.
• Coordinate payroll management and processes.
• Coordinate implementation of effective accounting system and Standard Operating Procedures to safeguard prudent use of financial resources and integrity of financial information. Manage departmental risk to ensure risks are effectively monitored and controlled. Oversee implementation of departmental performance contracting activities and ensure targets are met. Provide leadership in execution of assigned accounting tasks within set deadlines. Contribute in preparation and presentation of board papers.

Operational Responsibilities / Tasks

• Review and approve month-end account closing activities such as reconciliations and journal entries.
• Respond to accounting inquiries from management and resolve financial queries as they arise.
• Contribute in review of existing accounting and internal controls procedures and recommend changes.
• Verify and confirm corporate tax assessment and compliance with statutory requirements.
• Verify weekly cash flow forecasts.
• Review and approve payments.
• Facilitate audit activities by providing responses to audit queries and providing relevant supporting evidence.
• Review and Approve performance targets of direct reports.
• Mentor and coach staff members within the department.

Persons Specifications

• Masters’ degree in any of the following: Commerce, Accounting, Business Administration, Finance, or their equivalent qualification from a recognized institution.
• Bachelor’s degree in commerce, Accounting, Finance. Minimum KCSE B Plain or its equivalent. CPA (K) or equivalent.
• Minimum KCSE B Plain or its equivalent. Member of a relevant professional body recognized in Kenya. Nine (9) years relevant working experience.
• Management Course lasting not less than four (4) weeks. Meets the provision of chapter six of the constitution.

Competencies and skills

• Strong communication and presentation skills. Good mentorship and coaching skills. Good analytical skills. Problem solving. Strong negotiation skills. Leadership and supervision skills.