Interns at MOGO Kenya
MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal. Interns at MOGO Kenya
- GPS Admin Intern
- Debt Collection Call Center Intern
Debt Collection Call Center Intern
Interns at MOGO Kenya
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.
- Process and organize debt collection correspondence and related documentation.
- Ensure compliance with contractual obligations and regulatory requirements.
- Maintain accurate and up-to-date records of customer accounts including communication history and payment status.
- Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.
- Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.
- Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.
- Achieve and exceed set debt recovery targets and performance metrics.
- Perform other related duties as assigned by the management
- Any other duty assigned?
What you will need:
- Diploma/Degree in Business Administration, or related field.
- Relevant Call center experience will be an added advantage.
- Strong desire to learn along with professional drive.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Excellent listening skills
- Excellent computer skills.
- Ecellent negociation skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Confidence
GPS Admin Intern
Interns at MOGO Kenya
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
WHAT YOU WILL DO
RESPONSIBILITIES:
- To provide a successful organization of work tasks
- Comply with all ethical standards and norms
- Accurately maintain the confidential information of the company and its customers
- Timely execution and completion of tasks determined in this JD.
MAIN TASKS
- Organizing for reinstallations of faulty trackers by calling clients directly.
- Monitoring of assets through GPS Tracking system and report any suspicious alerts to the supervisor for action
- Submitting daily reinstallations reports to the supervisor.
- Assist in updating GPS details in ERP system.
- Assist in confirmation of tracking details and feeding them in tracking system.
- Preparing of any tracking reports as requested by the supervisor
- Any other duty that may be assigned
WHAT YOU NEED
- Diploma/Degree in IT or related field.
- 1 year of relevant experience.
- Experience with inventory management.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Excellent knowledge of record-keeping.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Loyalty and Integrity.
Interns at MOGO Kenya
With us, you will:
Feel Good
- Monthly stipend of Ksh. 15,000.
- A friendly and dynamic work environment
- An excellent well-being program:
- Health insurance (after probation period)
- Pension scheme (after probation period)
- Active social life and events
Win
- Fast results without the friction of bureaucracy
- Great victories due to the transparency of the company and its goals
- Bonuses and awards for the great work
- Participate in victory celebrations with your co-workers
Grow
- Together with an intelligent team
- Yourself and the company with the established feedback culture
- Your knowledge with training possibilities
Apply Here
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