Delivery & Service Agent Jobs at Proto Energy

About the job

• Establish, develop, and maintain positive business relationships with existing customers.
• Timely delivery of products to the customers in the assigned route without delays.
• Maintain record of the current and prospective customers to ensure the expansion of sales in the area and to command the market.
• Carefully drive the asset/truck to the market for sales purposes and take full charge of the asset assigned.
• Maintaining sales and delivery records, as well as meeting sales targets as assigned by the supervisor.
• Offer optimum customer service to the current customers and ensure best retention and expansion of sales growth in the assigned route.
• Where necessary, reports any market threats that requires supervisors’ assistance from time to time.
• Performs basic assert maintenance tasks, such as checking tire pressure, gas and oil levels, insurance, mirror, and lighting system and reports any damage/breakdown ASAP.
• Ensure quick resolution of customer problems and complaints to ensure maximum customer satisfaction.
• Give accurate feedbacks on customer needs, problems, interests, competitive activities, and potential aspects to improve sales within the assigned region and resolve market issues for customer satisfaction.
• Scan and upload sales every cylinder sold on real time.
• Ensure door to door deliver of the products to the customers.
• Achieve agreed sales targets as set by the department.
• Any other duty as will be assigned by immediate supervisor.

Qualifications

• Valid BCE Driving License.
• 2 years’ experience driving in corporate setup.
• Sales/Marketing experience is an added advantage.
• Good command in spoken and written English and Kiswahili.
• Certificate of good conduct.
• Basic computer literacy.

Must have skills

• Time management
• Planning and organization skills
• Analytical thinking