Careers at MOGO Kenya
About us:
MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents. Security Officer at MOGO Kenya. Careers at MOGO Kenya
MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing.
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
Jobs at MOGO
- Security Officer
- Car Yard Team Leader
- Investigation Officer – Card Yard
Security Officer
Careers at MOGO Kenya
What you will do:
- Conducting interviews with potential witnesses and the subjects of investigations.
- Contacting various government and non-government agencies to obtain records as required during an investigation.
- Conducting research into the background of individuals and companies that are related to an investigation.
- Researching and acquiring databases available locally and abroad that would assist in Investigations.
- Conducting proactive topic-based research relating to the general background of an Investigation.
- Manage the complaints system to ensure that all complaints communicated are carefully handled and appropriate follow-up action is taken.
- Manage the security and storage of information, evidence and documents related to Investigations.
- Prepare concise and timely reports on activities related to investigations as required.
- Attend court and other legal proceedings to provide evidence on matters relating to the work of the Commission as may be required.
- Undertake any other related duties as assigned from time to time and any other duty that may be assigned by the line manager.
What you will need:
- Bachelor’s degree in Security Management, Criminology, or equivalent qualification from a recognized institution.
- Previous experience in the disciplined forces (police) with strong Fraud and Investigation focus will be an added advantage.
- Previous working experience in a Financial Institution/ Knowledge of
- Banking and Financial fraud and crimes will be an added advantage.
- Excellent communication, interpersonal, analytical, investigation and organizational skills.
- Flexibility to work several weeks in the field and to travel to different regions
Investigation Officer – Card Yard
Careers at MOGO Kenya
What you will do:
JOB OBJECTIVE
To supervise yard, ensure cars security, conduct fraud investigations, supervise maintenance officer work, process customer loan applications, ensuring quick loan disbursements, proactively work with leads to achieve loan issuance targets in order to facilitate the attainment of the strategic goals.
RESPONSIBILITIES
- Conduct anti- fraud investigations in the car yard.
- Oversee overall duties of all team members
- Supervise yard and maintenance officer work
- Ensure security of cars
- Ensure clean of cars and yard
- Process cash sales
- Process customer loan applications, ensuring quick loan disbursements
- Take clients through the various Mogo products and terms (Car-re Financing)
- Collect and process all necessary documents
- Conduct proper KYC and fraud prevention
- Remain customer’s point of contact for loan questions.
- Supervise yard inventor
- To know and work according Car yard polic
MAIN TASKS
- Efficiently coordinate and undertake fraud investigations and allegations of violations of company policies, procedures, standards, guidelines, and applicable rules and regulations.
- Develop policies and procedures and share best practices to minimize fraud.
- Conduct proper KYC and fraud prevention
- Selling repossessed cars within given timelines.
- Be responsible of all the Car in the Yard
- Be responsible for all inventory in yard
- Approve Vehicle release
- Facilitate processing of sales documents
- Organize inspections, photos of cars
- Ensure cars are prepared for sales e.g. organizing for small repairs, cleaning etc.
- Ensure excellent customer experience through services provided and follow up on
- all enquiries for repeat business and referrals
- Prepare monthly report on car sales
- Achievement of set car sales targets
- Operating as the lead point of contact for all matters relating to car asset re financing.
- Providing pro-active, accurate, detailed, and comprehensive product presentation
- to clients.
- Generating new sales using potential and existing customer networks.
- Process customer loan applications, ensuring quick loan disbursements.
- Collect and process all necessary documents
- Maintain sound relationship with existing and potential corporation partners,
- consult and introduce services the company is providing.
- In case of necessity substitute other asset finance officers to provide a nonstop Car re financing.
- Prepare and submit reports and performance analysis to the Manager
- Any other duty assigned by the supervisor.
What you will need:
- University degree in Criminology, Investigations, Law, Business Administration, Business Management or other related fields.
- Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.
- At least 2 years of relevant experience, with unique experience in investigation.
- Proven sales experience in Automotive industry experience is an added advantage.
- High level of integrity.
- Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
- Strong business acumen and strategic thinking.
- Ability to be proactive and detect fraudulent activities originating from both internally and externally.
- Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
- Excellent leadership skills.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili
- Previous experience in Boda-boda/car financing is an added advantage
- Strong communication, reporting, negotiation, and networking skills.
- Good MS Office skills
- Excellent Swahili and English language knowledge
With us you will:
Feel Good
- Competitive Salary and Performance bonuses
- a friendly and dynamic work environment
- an excellent well-being program:
- health insurance (after probation period)
- pension scheme (after probation period)
- active social life and events
Win
- Fast results without the friction of bureaucracy
- great victories due to the transparency of the company and its goals
- bonuses and awards for the great work
- participate in victory celebrations with your co-workers
Grow
- together with an intelligent team
- yourself and the company with the established feedback culture
- your knowledge with training possibilities
Investigation Officer – Card Yard
Careers at MOGO Kenya
What you will do:
JOB OBJECTIVE
To supervise yard, ensure cars security, conduct fraud investigations, supervise maintenance officer work, process customer loan applications, ensuring quick loan disbursements, proactively work with leads to achieve loan issuance targets in order to facilitate the attainment of the strategic goals.
RESPONSIBILITIES
- Conduct anti- fraud investigations in the car yard.
- Oversee overall duties of all team members
- Supervise yard and maintenance officer work
- Ensure security of cars
- Ensure clean of cars and yard
- Process cash sales
- Process customer loan applications, ensuring quick loan disbursements
- Take clients through the various Mogo products and terms (Car-re Financing)
- Collect and process all necessary documents
- Conduct proper KYC and fraud prevention
- Remain customer’s point of contact for loan questions.
- Supervise yard inventor
- To know and work according Car yard police
MAIN TASKS
- Efficiently coordinate and undertake fraud investigations and allegations of violations of company policies, procedures, standards, guidelines, and applicable rules and regulations.
- Develop policies and procedures and share best practices to minimize fraud.
- Conduct proper KYC and fraud prevention
- Selling repossessed cars within given timelines.
- Be responsible of all the Car in the Yard
- Be responsible for all inventory in yard
- Approve Vehicle release
- Facilitate processing of sales documents
- Organize inspections, photos of cars
- Ensure cars are prepared for sales e.g. organizing for small repairs, cleaning etc.
- Ensure excellent customer experience through services provided and follow up on
- all enquiries for repeat business and referrals
- Prepare monthly report on car sales
- Achievement of set car sales targets
- Operating as the lead point of contact for all matters relating to car asset re financing.
- Providing pro-active, accurate, detailed, and comprehensive product presentation
- to clients.
- Generating new sales using potential and existing customer networks.
- Process customer loan applications, ensuring quick loan disbursements.
- Collect and process all necessary documents
- Maintain sound relationship with existing and potential corporation partners,
- consult and introduce services the company is providing.
- In case of necessity substitute other asset finance officers to provide a nonstop Car re financing.
- Prepare and submit reports and performance analysis to the Manager
- Any other duty assigned by the supervisor.
What you will need:
- University degree in Criminology, Investigations, Law, Business Administration, Business Management or other related fields.
- Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.
- At least 2 years of relevant experience, with unique experience in investigation.
- Proven sales experience in Automotive industry experience is an added advantage.
- High level of integrity.
- Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
- Strong business acumen and strategic thinking.
- Ability to be proactive and detect fraudulent activities originating from both internally and externally.
- Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.
- Excellent leadership skills.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili
- Previous experience in Boda-boda/car financing is an added advantage
- Strong communication, reporting, negotiation, and networking skills.
- Good MS Office skills
- Excellent Swahili and English language knowledge
With us you will:
Feel Good
- Competitive Salary and Performance bonuses
- a friendly and dynamic work environment
- an excellent well-being program:
- health insurance (after probation period)
- pension scheme (after probation period)
- active social life and events
Win
- Fast results without the friction of bureaucracy
- great victories due to the transparency of the company and its goals
- bonuses and awards for the great work
- participate in victory celebrations with your co-workers
Grow
- together with an intelligent team
- yourself and the company with the established feedback culture
- your knowledge with training possibilities
