Vacancies at Rafiki Microfinance Bank
Rafiki Microfinance Bank is licensed and regulated by the Central Bank of Kenya, through the Microfinance Act, 2006 (amended, 2013).It is the third largest microfinance institution in Kenya. Rafiki has 19 branches spread across 11 counties in Kenya.
Rafiki Microfinance Bank Careers
- Branch Manager
- Senior Manager – IT Security
- Assistant Manager-Security and Investigations
- Senior Relationship Officer – Chama Banking
- Officer – Service Delivery (Teller)
- Finance Manager – Cost Management
Branch Manager
Number of positions: 1
Vacancies at Rafiki Microfinance Bank
Purpose of the Job:
The position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profitability in line with the bank’s strategy.
Reports to: Head of Branches
Job Description
- Implement business development strategy to grow liabilities and assets at branch level
- Formulate and implement branch business plans, forecasts and budgets and ensure control and reviews.
- Support marketing initiatives and give feedback on products performance in the branch markets
- Cross-sell and upsell new business partnerships to increase income streams to the branch and the bank in general
- Ensure compliance with both internal and external regulatory requirements
- Review and report any Money Laundering risks associated with business processes and existing customer base.
- Develop the branch business strategy in line with the corporate strategy.
- Implement the Bank’s business development strategy at branch level including growth in customer base, NFI, liabilities and assets to maximize profitability
- Oversee customer service delivery to maximize acquisition and retention.
- Monitor and manage Operation and Business Risks to maximize profitability and reduce exposures.
- Maintain security of staff and assets at the branch.
- Provide leadership, direction and pace to branch team.
- Build, develop and maintain a high-performance culture.
- Identify knowledge gaps and recommend training and mentoring initiatives.
- Act as liaison between branch and other departments / units.
- Ensure implementation and compliance with policies and procedures
Knowledge; Skills and Experience required for this Role
- Bachelor’s degree in a business-related field
- 7-8 years’ experience
- Interpersonal skills
- Organization and planning skill
- Business networking skills
- Attention to details
- Negotiation skills
- Presentation skills
- Analytical skills
- Integrity
Senior Manager – IT Security
Vacancies at Rafiki Microfinance Bank
Purpose of the Job:
The position will be responsible for developing the bank’s Information Security framework and ensuring cyber security health.
Reports to:
Head of IT
Job Description
- Overseeing the establishment, implementation and adherence to policies and standards that guide and support the terms of the information security strategy.
- Communicating with executive management to ensure support for the information security program.
- Overseeing and conducting risk management activities (risk assessment, gap analysis, business impact analysis, etc.) to help the enterprise reach an acceptable level of risk.
- Advising and making recommendations regarding appropriate personnel, physical and technical security controls.
- Managing the information security incident management program to ensure the prevention, detection, containment and correction of security breaches.
- Serves as an internal information security consultant to the bank
- Documents security policies and procedures created by the Information Security Committee.
- Creating an enterprise-wide information security education and awareness campaign.
- Provides direct training and oversight to all employees, affiliated companies or other third parties, ensuring proper information security clearance in accordance with established organizational information security policies and procedures.
- Advises the organization with current information about information security technologies and related regulatory issues
- Coordinating the communication of the information security awareness campaign to all members of the enterprise.
- Coordinating with vendors, auditors, executive management and user departments to enhance information security
- Prepares the disaster recovery plan in coordination with the bank’s BCP Team
- Reporting appropriate metrics to executive management.
- Performs other related duties as assigned.
Knowledge: Skills and Experience required for this Role
- Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems or a related area
- 7 to 8 years working experience in an Information Security Role
- Professional information security certification
- Interpersonal skills
- Organization skills
- Confidentiality
- Integrity
- Analytical skills.
- Systems knowledge
Assistant Manager-Security and Investigations
Number of positions: 1 (one)
Vacancies at Rafiki Microfinance Bank
Location:
Nairobi with frequent travel to the branches
Purpose of the Job:
The position will be responsible for undertaking fraud and forensic investigations in line with the banks security policy and best practices
Reports to: Senior Manager, Safety, Security & Investigations
Job Description
- Monitor and report any lapses in the implementation of the Bank wide fraud policy.
- Carry out fraud and forensic investigations for the bank on all matters pertaining to security breaches and report appropriately.
- Provide administrative support in following up of court cases ensuring proper documentation of investigation files.
- Collaborate with relevant internal stakeholders to ensure appropriate security incident management.
- Develop training programs and train staff on fraud detection, prevention, mitigation and reporting
- Proactively collect intelligence for security/safety of bank assets and mitigation of fraud incidents.
- Ensure all fraud records, files, internal and external correspondence are well maintained.
- Represent the department in all matters of investigations.
- Conduct vetting of all new staff joining the bank
- Any other official duty that may be assigned from time to time
Knowledge: Skills and Experience required for this Role
- Bachelor’s degree in forensics and Fraud investigation, security management or any other related course
- Certified Fraud Examiner (CFE) course is an added advantage
- 5-6 years Working experience, experience in a financial institution is a plus
- Licensed private security regulatory authority certification
- Good understanding of the relevant regulatory framework
- Excellent writing and communications skills.
- Organization skills
- Confidentiality
- Integrity
- Analytical skills.
- Proficiency in MS Office
- Product Knowledge
- People Management skills.
- Systems knowledge
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for on the e-mail subject .
Apply on or before 25th January 2025 at 5:00pm
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