Sales Team Leader at Rentokil Initial

We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in the country. You would be supporting the business in EAST AFRICA – Nairobi Kenya in Sales Department.

Key Responsibilities

Visit potential/existing customers to demonstrate all the services and products offered by the Company.
Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner
Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region
Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers
Mediate the price increase process with the clients
Undertake debt collection and maintain your customers within agreed credit terms
Meet the desired and agreed sales target on a monthly basis
Maintain and manage a healthy sales pipeline and meet the calls per day target
Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
Carry out account management for allocated customers in line with procedure and best practice
Monitor the day-to-day commercial performance of each account within your territory.
Support the tendering teams with customer surveying and quotation process
Actively support the conversion of sales leads
Partake in and support marketing activities in line with the strategy
Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers

Critical Competencies

Establish SMART objectives for self and others
Be enthusiastic and work with energy to achieve company standards and goals
Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost
Plan, organise and prioritise workload effectively Act Commercially

Requirements

Key requirements

A diploma or degree qualification in any business course
A good grasp of the Company’s products and services
minimum of 2 years experience in Direct or Field sales
Strong selling skills
Strong orientation/connection with the values of service, relationships and teamwork and Customer!
Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.
Negotiation skills
Coaching skills
Client service orientation
High energy level / self motivated /
Teamplayer / collaborative / initiative / innovative / persuasive
High integrity / disciplined / structured / determined / tenacious
Inspirational
Well developed communication skills (written / verbal / non-verbal)
Ability to form high level customer relationships
Planning and organizing / work management
Computer literacy -( MS word, Google, Excel and Internet)
Numeric and Presentation skills
Demonstrated ability to generate leads
Self-drive and initiative in current role
Valid driver’s licence, with a minimum of 2 years experience
Any relevant tertiary education

Benefits

Base salary
Motor vehicle: To be arranged upon joining and can be retained beyond working hours after confirmation
Medical Cover: To be arranged immediately upon joining
Pension & Group Life Assurance Cover: To be arranged after confirmation
Quarterly Incentives – enhanced earnings – Half Yearly and FY Vacations Incentive trips
Promotional Opportunities