Vacancies at Flexi Personnel Ltd

Operations Assistant

Vacancies at Flexi Personnel Ltd

Our client, a Multilateral Development Bank, is seeking to recruit an Operations Assistant. Successful candidate will be responsible, as part of their duties to analyze operations, primarily assist the division in implementing the work program, including technical support in specific areas such as SAP input data relating to purchases and disbursements and monitoring of the work program and undertake preliminary analyzes of operation files in order to facilitate the work and decision-making of the division head and the region’s work teams.

Responsibilities

• Keep and maintain the division project portfolio database (active and pipeline projects);
• Prepare monthly, quarterly and ad hoc reports on the division’s portfolio management and performance; report on borrower’s fulfilment of the general and specific conditions applicable to loans and grants, for example audits;
• Analyze supervision data, disbursement vouchers, and data concerning the cancellation of active project loans of the division’s portfolio, and in particular performance reports, paying special attention to risky projects; coordinate the missions schedule and collate related data for reports;
• Coordinate preparation and monitoring of the administrative budget. Participate in identification of resource requirements, preparation, submission, and administration of the budget; recommended, if necessary, reallocation of funds, coordinate data on mobilization of bilateral resources.
• Coordinate preparation of annual activity reports and portfolio analysis reports;
• Liaise with the Technology Corporate IT Services department (TCIS), if necessary, for all issues relating to the SAP system and other information technologies; play the role of SAP resource person in the division; provide technical assistance to PL and GS Staff of the division in the use of SAP, PS
•  Work with the Tasks Managers to update Project Data and ensure consistency of information into the BRAG, SAP PS, BPPS ;
• Track active portfolio issues (Start up delays, supervision delays, disbursements delay, projects qualifying for cancellation, slow disbursements, etc…);
• Prepare and Monitor the Department Mission Program;
• Organize, arrange and provide portfolio information during the Division and the Departmental Meetings;
• Perform other duties as assigned by the Division Manager

Competencies (skills, experience & knowledge)

• Hold a Bachelor degree or its equivalent in Economics, Business Management, Information Technology or in a related discipline; or a related field;
• Preferably a minimum of 4 years’ relevant professional experience;
• Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
• Good working knowledge of operation particularly the information required for project cycle activities and portfolio management, planning, work programme, budget preparation;
• Ability to work accurately, methodically and to meet deadline
• Strong analytical skills to strategic vision and as well as ability to pay attention to details and work under pressure;
• Ability to assess problems and develop realistic solutions quickly
• Good written and oral skills in French or English with a good working knowledge of the other language
• Competence in the use of Bank standard software (Word, Excel, PowerPoint and Access). Knowledge of SAP Project is an added advantage.

The successful candidate will be working full-time from the Bank’s offices on short-term contract, usually for an initial period of 3 months. The contract may be renewed based on satisfactory performance, continued need for the role and/or budget availability to support associated costs.

1. Duties and Responsibilities

• Execute the Fiscal Year plan by implementing strategies pertaining to distributors, analysing commodity and raw material market prices, conditions & trends, and communicating market intelligence back to the Commercial Director.
• Customer acquisition through market insights (Euro Monitor Reporting) and lead generation of opportunities through store visits, web searches, and customer interactions.
• Drive the new business activities for volume and margin growth in line with company targets.
• Create and build a strong customer funnel through canvassing new customers and building and maintaining strong relationships through regular interaction, collaboration, and communication.
• Convert funnel into tangible volume.
• Direct sales forecasting activities to ensure forecast KPI adherence; support the supply chain and planning activities in support of customer volumes and projects, and enabling footprint initiatives.
• Collaboration with customer stakeholders; internally ensuring collaboration with Procurement, R&D, QA, Academy and Marketing, etc. to pursue higher level of relationships within the Business.
• Manage and collaborate with internal stakeholder and customers to provide innovation and marketing support.
• Manage the strategic and commercial negotiations with customers and internal stakeholders (Pricing, Sourcing, Planning, Technical Support, Customer Care, R&D, etc) to close deals in accordance with the Trading Terms.
• Provide guidance to Customer Service for escalated issues related to customer orders, pricing and complaints to ensure service excellence.
• Manage cash collection process in line with KPI targets on over-dues.
• Utilise Sales Force to capture all customer contact report information as well as opportunities within your funnel within 24 hours of the meeting.
• Prepare customer reports and presentations as needed for Distributors.
• Participate in Distributors’ customer days, drive sales through defined rah-rah days with Tele Sellers, and also attend exhibitions.
• Maintain and manage existing accounts according to established sales and revenue goals.
• Create and deliver sales presentations and close sales in an effective manner.
• Ensures that a high professional level of customer service.
• Ensure knowledge and know-how within the area of expertise is continuously updated and relevant.
• Grow company’s market share in the gourmet market.
• Develop and maintain new and existing customer relationships, ensure professional customer relationship management (CRM).
• Implement actions defined by the Commercial Director to accomplish the team business goals.
• Actively participate in the execution of company’s strategy.
• Conduct weekly debrief with Commercial Director, Gourmet, regarding forecast, sales pipeline and following weeks’ actions.
• Confirm monthly landing volume.

2. Qualifications

• Bachelor’s degree or 5 – 10 years of sales management, key account management in a related industry.
• Business and commercial acumen and demonstrated quantitative skills
• Strong English communication skills
• Proficient in SAP and Microsoft Office suite and Google suite.

3. Experience & knowledge / Technical or functional competencies

• Knowledge of the food industry and distribution network
• In-depth knowledge of the hospitality industry/HORECA.
• Ability to work independently and as an effective team member
• Exercise professional conduct and sound judgment in all related areas
• Self-motivated.

4. Leadership competencies & personal style

• Strong internal and external collaboration and influencing skills
• Good listener
• Great communicator
• Strong negotiation skills
• Problem solving and decision-making skills
• Financial acumen
• Impactful presentation skills
• Effective conflict management skills
• Inspiring leadership qualities
• High level of EQ
• Passionate
• Entrepreneurial

Branch Manager

Vacancies at Flexi Personnel Ltd

Apply Here

• Operations Assistant 
• Sales Manager
• Branch Manager

Closing: 17/11/2024

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