Job Vacancies at The Boma Hotels
The Boma Hotels are designed to be a haven from the hustle and bustle and an ideal place for people from all over the world to come together. The ‘O’ in The Boma logo, is a circle to symbolise a group of people meeting together as well as our holistic values. At The Boma Hotels, you become part of a circle of humanitarian values and social responsibility. All profits fund the Kenya Red Cross Society’s Humanitarian activities. We call this inspiring concept ‘hospitality with a conscience’. Job Vacancies at The Boma Hotels
Jobs at The Boma Hotels
- Receptionist
- Assistant Reservations Manager
Receptionist
We’re Hiring
We’re growing our team at The Boma Hotels and are looking for a passionate, professional Receptionist at The Boma Hotels to join us in delivering exceptional guest experiences.
If you have hospitality experience, strong customer service skills, and thrive in a dynamic front-office environment, we’d love to hear from you.
REQUIREMENTS
- Minimum of 3 years’ experience in a similar position, preferably within the hospitality industry
- Diploma or Certificate in Hospitality Management, Front Office Operations, Tourism, Customer Service, or a related field
- Strong communication and interpersonal skills
- Excellent customer service skills and professional presentation
- Ability to work flexible shifts, including weekends and public holidays
- Computer literacy; experience with hotel management systems will be an added advantage
Assistant Reservations Manager
REQUIREMENTS
- Process and manage room reservations accurately and efficiently through all booking channels.
- Maintain up-to-date and accurate reservation records in the Property Management System (PMS).
- Handle booking confirmations, amendments, cancellations, and guest inquiries professionally.
- Support revenue optimization through effective upselling and rate management.
- Coordinate closely with Front Office, Sales, and Housekeeping to ensure seamless guest experiences.
QUALIFICATIONS & EXPERIENCE:
- Minimum 2-3 years’ experience in hotel reservations, preferably in a reputable hotel.
- Degree or Diploma in Hospitality Management, Tours & Travel, Front Office Operations, or a related field.
- Proficiency in PMS (Opera or equivalent) and Microsoft Office applications.
- Strong communication, organizational, and customer service skills.
- High level of integrity, attention to detail, and ability to work under pressure.
How to Apply for Job Vacancies at The Boma Hotels
If you are interested in this position, please send your CV & Cover Letter with the job title as the subject line to: careers@theboma.co.ke
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Deadline for Applications: 4th May, 2026
We look forward to hearing from you!
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