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Customer Support Specialist at Maxicare Healthcare Corporation

Vacancy at Maxicare Healthcare Corporation

Customer Support Specialist Vacancy at Maxicare Healthcare Corporation

JOb Responsibilities

  • Provides support to the members during their availment, responds to concerns and inquiries either through phone or email communication
  • Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
  • Documents all captured transactions in the call management suite
  • Creation of timely and accurate LOA based on members requirements

Educational Attainment

  • College Graduate of 4, 5 year-course, preferably: Business Management or any Medical Allied course

Experience And Training

  • 6 months to 1-year experience in customer service
  • HMO, Insurance or BPO experience is an advantage

Skills Requirement

  • Good communication both oral and written
  • Customer-service skills

Apply Here > Customer Support Specialist


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