Operations Manager at BRAC International (BI)
As a key member of the Regional Office – Africa, the Operations Manager at BRAC International (BI) will be responsible for overseeing and optimising operations policies & procedures to ensure operational efficiency, including procurement, Information Technology, asset management, safety and security and implementing policies and procedures to enhance overall productivity while maintaining a safe and secure work environment.
Key Responsibilities:
Procurement
- Review, implement and manage end to end procurement processes to ensure all purchases are made in line BRAC procurement policies and guidelines.
- Oversee the pre-qualification and onboarding of vendors, ensure due diligence, adherence to quality standards and cost effectiveness.
- Maintain strong relationship with suppliers and vendors to negotiate contracts, manage performance and ensure service delivery is as per the agreed terms and conditions
- Regularly review and update procurement processes, ensuring compliance with internal controls, policies, and industry best practices.
- Conduct market research to identify new vendors and cost-effective products, and services in areas where BRAC does not have a prequalified list of vendors.
- Provide training to regional office employees on the existing policies and procedures and continuously provide guidance to all employees to ensure compliance to policy and industry best practices.
- Coordinate all Regional Office-related procurement plans and ensure efficient planning and periodic review of the procurement plans,
- From time to time support event management and planning eg workshops including supporting travel management.
Asset Management
- Review and implement asset management procedures to monitor, track and report on the lifecycle of all assets.
- Review and implement inventory management procedures to monitor, track and report on office supplies and stationery
- Coordinate regular audit of assets and ensure accurate asset tagging, documentation and inventory management is in place.
- Manage asset disposal in accordance with organisational policy, donor regulations, and regulatory requirements.
- Implement and maintain asset management systems to provide real-time asset tracking and reporting.
Safety and Security
- In collaboration with the Safety and Security advisor, enforce comprehensive safety and security policies, including workplace safety, emergency preparedness, and response plans for the Africa Regional Office.
- Conduct regular risk assessments and implement measures to mitigate identified risks to employees, visitors, organisation assets, and reputation.
- Monitor compliance with safety regulations and ensure effective safeguarding of premises, staff and assets is maintained.
- Coordinate, report, and manage safety incidents and follow–up actions by ensuring detailed records of incidents are monitored and closed.
IT Support
- In close collaboration with IT support service providers, oversee IT infrastructure management including hardware, software, network and communication systems, to ensure reliability, security and efficiency.
- Coordinate with IT support service provider and internal IT team in ensuring IT system upgrades, troubleshooting and maintenance of IT equipment is done.
- In collaboration with the IT team, implement IT policies related to data security, access controls and back up of employee data is maintained.
- Ensure IT equipment and tools for employees at the Africa Regional office is well maintained
- Coordinate with the IT team to ensure that IT licenses for the Africa Regional Office users are renewed and properly functioning.
Office Management
- Manage all office operations, including facility management, administrative support and Office supply management
- Oversee maintenance and repairs to ensure the office environment is safe, clean and conducive to work in.
- Provide oversight in coordination of meetings, conferences and events including bookings, equipment set up, catering and other arrangements
- Implement cost effective measures for managing utilities, office supplies and other resources.
- Act as primary point of contact for all operations related enquiries and issues from Head Office and Country Offices.
- Ensure that cost allocation of all Operations expenses is allocated periodically to hosted entities in liaison with finance,
- Periodically, engage all hosted entities to gather feedback on support areas.
Staff Supervision
- Lead and manage the operations team, providing clear direction, guidance and performance expectations
- Foster a positive work environment that encourages teamwork, collaboration and professional expectations
- Conduct regular performance reviews, provide constructive feedback and support team members to build capacity and skills
- Develop staffing plans for operations team, participate in hiring processes, onboarding of new employees and ensure adequate coverage while on leave
- Promote OneBRAC culture and continuous improvement in operational processes.
Safeguarding
- Read, understand, practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
- Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Employment type: Contractual
Salary:Negotiable
Job Location: BRAC – Africa Regional Office Nairobi, Kenya
How to Apply
External candidates: send a cover letter and your updated resume in one PDF file mentioning the position name in the subject line to recruitment.bi@brac.net.
Internal candidates are recommended to apply with their latest Resume including all job assignments in detail and a cover letter mentioning core competence and career aspiration with BRAC PIN and email to internal.bi@brac.net copying their immediate reporting manager.
Visit > Operations Manager
Application deadline: 23rd September 2024
2025 Graduate Trainee Program at Andersen
Business Process Analyst at Co-operative Bank of Kenya
