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Maintenance Technician – Elevators & Escalators  at KONE

Maintenance Technician - Elevators & Escalators  at KONE

Maintenance Technician – Elevators & Escalators  at KONE

KONE is seeking a qualified Maintenance Technician – Elevators & Escalators  at KONE for our Nairobi, Kenya office. Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment’s smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE – an everyday hero who makes people’s lives easier. You will work towards ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication to customers and the people using the equipment.

Responsibilities:

  • Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
  • Responsible for accurate and real-time back reporting of work performed.
  • Maintain excellent relationships with the customers, the contact person, and end-users on-site.
  • Manage the site environment during service operations.
  • Identification of site risks, and timely communication of any such occurrences.
  • Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
  • Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
  • Submit timesheets based on the execution.

Skills & Experience

  • Minimum 3 years of experience in the elevator-escalator industry is a must.
  • Experience in KONE and non-KONE equipment skills is desirable.
  • Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
  • Good communication skills with basic IT skills.

Apply Here > Jobs at KONE


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