Jobs at Salt Lick Safari Lodge

Guest Relations Officer at Salt Lick Safari Lodge

Jobs at Salt Lick Safari Lodge

  1. Assistant Engineer
  2. F&B Manager
  3. Assistant Front Office Manager
  4. Assistant Housekeeper
  5. Workshop Manager
  6. Sanctuary Manager
  7. Drivers

Assistant Engineer

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Collaborating on product development.
  • Maintaining budgets.
  • Scheduling maintenance.
  • Ensuring quality standards.

Qualification and Experience

  • bachelor’s degree in relevant engineering field preferred.
  • 4 years of similar experience recommended. strong analytical, troubleshooting, and communication skills.
  • ability to follow instructions and collaborate effectively.

F&B Manager

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Oversee Operations: Manage daily F&B operations, including restaurants and bars.
  • Staff Management: Recruit, train, and supervise F&B staff.
  • Customer Service: Ensure high service standards and handle guest feedback.
  • Menu Development: Work with chefs to create and update menus.
  • Budget Management: Control costs and optimize revenue.
  • Inventory Control: Manage inventory, ordering, and stock.
  • Compliance: Ensure adherence to health, safety, and food regulations.
  • Marketing: Develop and execute marketing strategies and promotions.
  • Quality Assurance: Maintain high standards of food and beverage quality.
  • Financial Reporting: Prepare reports and analyze performance metrics.
  • Coordination: Collaborate with other departments for seamless operations.

Qualification and Experience

  • Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Experience: Several years of experience in the food and beverage industry, including supervisory or managerial roles.
  • Skills: Strong leadership, communication, and interpersonal skills.
  • Knowledge: Understanding of food safety regulations, inventory management, and cost control.
  • Certifications: Relevant certifications, such as food safety and hygiene certifications, are often preferred.
  • Technical Skills: Proficiency in F&B management software and pointofsale (POS) systems.
  • ProblemSolving: Ability to handle customer complaints and resolve issues efficiently.
  • Financial Acumen: Experience in budgeting, financial reporting, and cost management.
  • Creativity: Skills in menu planning and developing marketing strategies.

Assistant Front Office Manager

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Ensures efficient guest and city ledger management while adhering to credit facilities policy.
  • Develops and implements yield management policies and controls overbookings, cutoff rates, and noshows.
  • Oversees timely production of Front Office reports and recruits suitable staff.
  • Implements motivational programs and holds meetings to address staff issues.
  • Identifies training needs, facilitates training, and ensures brand standards are consistently applied.
  • Recommends staff uniforms and conducts performance appraisals.
  • Monitors costs, Frequent Flier program, and acts on EGCC and TripAdvisor feedback.
  • Maintains cleanliness, updates equipment, and ensures users are trained on maintenance.
  • Coordinates with sales and marketing to maximize revenue and ensures sales tools and collateral are in place.
  • Oversees lodge operations with the General Manager, maintains service contracts for assets, and ensures PPM is in place.

Qualification and Experience

  • 5 years in front office operation.[minimum]
  • Degree/Diploma in hospitality management.
  • Proficient in Opera PMS.
  • Utilize supervisory skills and motivation to maximize employee productivity and satisfaction.
  • Excellent communication, problem solving, guest satisfaction and leadership skills

Assistant Housekeeper

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Assist the EHK in overseeing housekeeping operations.
  • Help with budgeting, cost control, and maintaining productivity and performance. Support departmental targets, objectives, and work schedules.
  • Monitor floor supervisors’ performance and guide them to maintain standards and develop operational plans.
  • Coordinate with maintenance on guest room repairs and assist with the rooms’ ppm schedule.
  • Conduct staff performance assessments, guide improvement plans, and prepare pips.
  • Evaluate guest feedback and identify training needs with the EHK.
  • Monitor supply control to avoid stock outs and maintain budget margins.
  • Manage the housekeeping team, promoting growth and performance.
  • Ensure staff grooming standards and manage uniform orders with the EHK Ensure team knowledge of room categories and amenities.
  • Maintain good communication and staffing levels with the EHK.
  • Conduct communication meetings, and generate minutes and action plans.
  • Provide regular training, address issues, and assign duties.
  • Solve problems and make supervisory decisions.
  • Spot check performance, correct deficiencies, and ensure sops compliance.
  • Assist other departments as needed.
  • Perform any other duties assigned by the EHK.

Qualification and Experience

  • Degree or diploma in hospitality management or related field preferred. At least 4 years of experience, including 1 year in a supervisory role, ideally in a lodge or similar facility.
  • Proven housekeeping experience with strong problemsolving skills.
  • Excellent communication and managerial skills; handson and leadby example approach.
  • Commitment to exceptional guest service and passion for hospitality. Ability to offer creative solutions and recommendations.
  • Personal integrity, able to excel in demanding environments. Experienced with MC, Opera, PowerPoint, departmental reports, and operational report interpretation.
  • Team player who takes initiative and assists others as needed.
  • Willing to work rotating shifts, including weekends and public holidays. Meticulous with strong attention to detail and good followup skills.

Workshop Manager

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Managing workshop operations.
  • Supervising staff.
  • Maintaining records.

Qualification and Experience

  • Minimum 10 years experience in a similar role.
  • Knowledge of mechanical and electrical engineering.
  • Familiarity with traffic laws and regulations.
  • Strong organizational and communication skills.

Sanctuary Manager

Jobs at Salt Lick Safari Lodge

Roles and Responsibilities

  • Assist in developing and implementing operational work plans with Sanctuary’s Senior Managers.
  • Oversee sanctuary activities, including ecological monitoring, tourism, infrastructure maintenance, and game drive coordination.
  • Attend sanctuary and HOD meetings as needed.
  • Participate in ranger capacity building.
  • Prepare weekly, monthly, and quarterly reports for the General Manager and Board.
  • Collaborate with government agencies, NGOs, and other conservation partners.
  • Maintain good relations with the local community and support viable community projects.
  • Produce conservation awareness and educational materials.
  • Coordinate habitat restoration activities like tree planting and invasive species control.
  • Manage staff for high productivity and motivation.
  • Assist in project proposal development, funding, implementation, and evaluation.
  • Undertake other assignments as directed by senior management.

Qualification and Experience

  • Bachelor’s degree in conservation, natural resource management, rangeland management, or environmental science with a minimum of three years’ experience in a supervisory role in a sanctuary, conservancy, national park, or a wildlifebased tourism facility is preferred; possession of a Master’s degree and/or paramilitary training with KWS will be an added advantage.
  • Experience in designing and managing conservationbased projects
  • Demonstrated commitment and track record in natural resource management and wildlife conservation
  • Ability to effectively solve problems, creative thinking, and effectively manage a business Demonstrated ability to work in remote areas and multicultural environments with diverse professional and cultural backgrounds.

Drivers

Jobs at Salt Lick Safari Lodge

Are you an enthusiastic and motivated individual with a passion for driving and guiding? We’re seeking driven professionals to join our vibrant team as Driver Guides. If you’re eager to learn, grow, and make an impact, we want to hear from you!

Qualification and Experience

  • Experience: At least 3 years of driving experience. – Certification: Valid TSV license required.
  • Tour Guiding: Basic tour guiding certification is needed. – Language Skills: Proficiency in a foreign language is an advantage.
  • Technical Skills: Basic knowledge of automotive repair preferred.


How to Apply

To apply, send your detailed CV and a justification to: recruitment@taitahillssafariresort.com before 8th September 2024. Taita Hills & Salt Lick Wildlife Resort Ltd is an equal opportunity employer. Only shortlisted candidates will be contacted.

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