Food & Beverage Manager at Accor

Inspiring and engaging. As a Food & Beverage Manager at Accor, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.

What Is In It For You

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Reporting to the Cluster Director of Operations, responsibilities and essential job functions include but are not limited to the following:

Lead, mentor and train the Food & Beverage Operations team
Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings
Create unforgettable experiences for our guests
Manage all operational requirements of the Food & Beverage Department
Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
Share the desire to deliver Accor values and HEARTIST philosophy.
Steer and promote all the F&B points of sale.
Ensure that all information is duly passed on to the applicable departments.
Organize and supervise the preparation of points of sale according to activity forecasts and product information.
Ensure the brand’s reference standards are properly applied.
Ensure that the team has been trained for All Safe protocols.
Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
Responsible for creating, coordinating and implementing the training of staff throughout the department.

Qualifications

Your experience and skills include:

At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance