Vacancies at Fairmont Hotels & Resorts

Vacancies at Fairmont Hotels & Resorts

Vacancies at Fairmont Hotels & Resorts

Company Description

“Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Vacancies at Fairmont Hotels & Resorts

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

Jobs at Fairmont Hotels

  1. Executive Housekeeper
  2. Pastry Chef de Partie
  3. Commis Chef
  4. Security Guard
  5. Front Office Agent
  6. Demi Chef-Pastry
  7. Server
  8. Public Area Attendant
  9. Restaurant Hostess
  10. Guest Service Agent  – Front Office

Executive Housekeeper

Vacancies at Fairmont Hotels & Resorts

Job Description

We are looking for an experienced and proactive Executive Housekeeper to join our team.  In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Reporting to the Rooms Division Manager, as an Executive Housekeeper, your responsibilities will include:

  • Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
  • Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
  • Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
  • Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
  • Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
  • Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
  • Monitor and control departmental expenses to ensure adherence to budgetary guidelines.
  • Any other duties assigned by your manager.

Qualifications

  • Proven experience in a similar high-paced role is essential.
  • Strong leadership attributes.
  • Clear communication to lead and develop a large team.
  • Positive stakeholder management with the ability to collaborate with multiple departments.
  • A solutions-focused individual with a strategic mind and the ability to forward-plan successfully.
  • Financial and commercial acumen.
  • Excellent attention to detail with the ability to see through the guest’s eyes.
  • Problem solving skills to ensure the day runs smoothly.

Additional Information

  • Should be eligible to live and work in Kenya.

Pastry Chef de Partie

Vacancies at Fairmont Hotels & Resorts

Job Description

The Pastry Chef de Partie is responsible for supporting the pastry team in preparing high-quality desserts, pastries, and baked goods while ensuring consistency, creativity, and adherence to hygiene and safety standards. This role involves supervising and training junior team members, maintaining kitchen organization, and contributing to menu development.

Key Responsibilities:

  • Pastry Preparation & Presentation
    • Prepare a variety of pastries, desserts, bread, and other baked goods according to established recipes and standards.
    • Ensure proper presentation and quality of all items leaving the pastry section.
    • Maintain creativity and innovation in daily production.
  • Kitchen Supervision
    • Supervise and support junior team members, including commis Chefs and apprentices.
    • Delegate tasks effectively to ensure smooth workflow within the pastry section.
    • Monitor portion control, waste management, and food storage practices.
  • Menu Development
    • Assist in creating new recipes and improving existing dishes.
    • Collaborate with the Pastry Sous Chef or Executive Pastry Chef on seasonal and special event menus.
  • Hygiene & Safety Compliance
    • Adhere to food hygiene, safety, and sanitation standards as per local regulations and company policies.
    • Conduct regular checks to ensure cleanliness and organization of the pastry kitchen.
  • Inventory Management
    • Monitor stock levels and communicate with the purchasing team for replenishments.
    • Ensure proper storage and labeling of ingredients to maintain freshness.
  • Training & Development
    • Train and mentor junior staff in pastry techniques and standards.
    • Promote a culture of learning and continuous improvement within the team.

Qualifications

Requirements:

  • Education & Experience:
    • Diploma or certification in Pastry Arts, Culinary Arts, or a related field.
    • Minimum 2-3 years of experience in a similar role within a high-end hotel or restaurant.
  • Skills & Attributes:
    • Strong knowledge of pastry techniques, baking, and dessert preparation.
    • Creativity and attention to detail.
    • Excellent organizational and time management skills.
    • Leadership abilities with a collaborative mindset.
    • Commitment to maintaining high standards of hygiene and safety.
  • Physical Requirements:
    • Ability to stand for extended periods.
    • Comfortable working in a fast-paced, high-pressure environment.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Commis Chef

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Maintains the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy.
  • To ensure that the daily requirements of each different sections of the Kitchen Department, as regards the supply of fresh/ cooked meat/ fish and seafood products, are delivered to them at the requested time, quantity and standards.
  • Preparation as per brand standards.
  • Consult with your superiors about food production aspects of special events e.g. functions, outside catering; being planned.
  • To verify that stock received from suppliers are to the desired standards of the Kitchen Department.
  • To keep all stocks securely and under the correct conditions applicable to each type of commodity stored.
  • To respect portion control (according to standard recipes) and minimizing waste.
  • After service switch off and clean work areas as well as surfaces.
  • Maintains and cleans all work areas, butchery equipment and utensils to the high standards of cleanliness and hygiene required by the hotel.
  • Co-ordinates with colleagues whenever necessary regarding operational problems.
  • Is familiar with the operational procedures of all equipment in the butchery and operates them in the correct manner to ensure the maximum efficiency and personal safety.
  • To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.
  • Participates in any scheduled training and development program that may improve personal or departmental standards.
  • Responds to any changes in the Food and Beverage function as dictated by the hotel.
  • To be entirely flexible and adapt to rotate within the different outlets of the Kitchen Department.
  • To carry out any other reasonable duties as assigned.

Qualifications

  • 1 year experience in similar role and industry.
  • An ability to demonstrate your confident personality and a passion to learn and be challenged.
  • Strong understanding of modern food trends.
  • Willing to work a range of shifts as we are open 7 days per week for breakfast, lunch and dinner.

Additional Information

  • Should be eligible to live and work in Kenya.

Security Guard

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Patrol on the club grounds
  • Ensure the properties of guests and colleagues are safe
  • provide effective communication through radio calls and phones
  • Escorting guests to their various destinations
  • Provide warm and sincere welcome to our guests

Qualifications

  • One year in a similar position and in hospitality industry
  • O level or college qualification

Front Office Agent

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Attention to guest details
  • Constantly follow the service essentials
  • provide effective information to guests on site and on phone
  • Exceed guests satisfaction at all time
  • Seamless check-in and check out
  • Enrollment of guests in our Accor ALL program
  • Upsell activities

Qualifications

  • College degree/diploma from hospitality Industry
  • Verbal/written communication
  • Proficiency in Opera and computer packages
  • Ability to work under minimum supervision
  • Excellent interpersonal skills, efficient time management and organizational skills

Demi Chef-Pastry

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards
  • Actively share ideas, opinions and suggestions in daily shift briefings
  • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
  • Ensure storeroom requisitions are accurate
  • Have full knowledge of all menu items, daily features and promotions
  • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
  • Follow kitchen policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications

  • Previous experience in the Culinary field required
  • Journeyman’s papers or international equivalent an asset
  • Diploma Certification in a Culinary discipline an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  Additional Information

  • Previous experience in the Culinary field required
  • Journeyman’s papers or international equivalent an asset
  • Diploma Certification in a Culinary discipline an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team

Server

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Sets up and tears down service stations
  • Taking table orders for all food and beverage from the guests and serve in a professional and positive manner
  • Fosters a welcoming culture
  • Knowledgeable on menus – Food and beverage – speaks passionately and informatively about the offerings
  • Aware of all business within hotels on daily basis and to guide guests accordingly
  • Anticipate guest needs
  • Ensure smooth running of tables allocate

Qualifications

  • Minimum two years in F & B Preferably at a luxury property
  • An operational knowledge and proficiency i point of sale system an asset
  • Strong guest service orientation
  • Excellent written/verbal communication interpersonal skills
  • Able to balance a variety of conflicting priorities while providing guest service

Public Area Attendant

Vacancies at Fairmont Hotels & Resorts

Job Description

  • General cleanliness of the staff village
  • Ensure all washrooms are cleaned on hourly basis
  • Clean all bathrooms on daily basis
  • All house verandahs are cleaned
  • Replenish all required amenities in good time
  • Report and record all repairs to the engineering for action in a timely manner

Qualifications

Your experience and skills include:

  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collectively as part of a team
  • Two years experience a similar position an added advantage

Restaurant Hostess

Vacancies at Fairmont Hotels & Resorts

Job Description

  • Consistently offer a professional, friendly greeting and engaging service
  • Understand the Server’s tasks in the outlet
  • Understand shift end reports in the outlet and the POS system
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Take wake up calls for guests correctly and professionally
  • Follow all safety and sanitation policies when handling food and beverage

Qualifications

  • Previous service experience an asset
  • Previous Point of Sale System experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Guest Service Agent  – Front Office

Vacancies at Fairmont Hotels & Resorts

Job Description

  • First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
  • What is in it for you:
  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

  • Diploma/Degree in Hotel Management/Front office operations.
  • Service-focused personality is essential.
  • 1-2 years experience in a similar role.
  • Prior experience working with Opera or a related system
  • Fluency in English.
  • Additional languages are a plus

Apply Here

  1. Executive Housekeeper
  2. Pastry Chef de Partie
  3. Commis Chef
  4. Security Guard
  5. Front Office Agent
  6. Demi Chef-Pastry
  7. Server
  8. Public Area Attendant
  9. Restaurant Hostess
  10. Guest Service Agent  – Front Office

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