Solar Service Technician at Chloride Exide Limited

Solar Service Technician at Chloride Exide Limited – will be responsible for the installation, servicing, and maintenance of Solar PV, water heating and energy storage systems. The successful candidate will additionally carryout repairs of items brought to the workshop, communicate to the clients and manage workshop processes.

Solar Service Technician Nakuru
Solar Service Technician Kisumu

Key Objectives: –

Assist the design team on the Design and installation of Solar Power Backups systems, water heating systems and solar PV systems
Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
Process and arrange proper return/replacement of defective item on warranty as per the company policy.
Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance. Ensure follow up of expired contracts
Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
Tie workflow to schedules and ensure timelines are met.
Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
Diagnose errors or technical problems and determine proper solutions.
Commissioning of solar systems.
Follow all HSEQ guidelines for work safety, and actively participate in preparation meetings for upcoming projects.
Should be experienced in estimating, budgeting, designing, and project managing Solar PV installation and maintenance contracts.
Capable of preparing material schedule summary reports, electrical plans, technical specifications, line diagrams, and other project documentation for management review.
Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.
Inventory management of solar installation materials to ensure they are always available in our stores

Skills & Qualifications

Bachelor’s Degree in Electrical/ Energy Engineering and/or related technical field.
Valid EPRA T3 Solar Certification.
Valid EPRA Class B Electrical Certification or above.
Basic Plumbing & Electrical Certificates will be an added advantage
MUST have at least 2 Years’ experience in both installation, servicing and maintenance of Solar PV, water heating systems & Power Back-up Systems among other electrical engineering tasks.
Having a Valid Driving License is an added advantage.
Knowledge of AutoCAD Software is an added Advantage
Comprehend customer requirements and make appropriate recommendations/briefings.