Job Opportunities at Brites Management Services

DUTIES AND RESPONSIBILITIES

• Manage and maintain executive schedules, including coordinating meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle phone calls, emails, and other communications, acting as the point of contact for internal and external stakeholders.
• Organize and coordinate meetings, including arranging venues, preparing agendas, and distributing materials.
• Take detailed meeting minutes and follow up on action items as needed.
• Arrange complex travel itineraries, including flights, accommodations, and transportation.
• Prepare and manage travel expense reports and reimbursements.
• Maintain and organize electronic and paper filing systems, ensuring documents are easily accessible and securely stored.
• Handle confidential information with the highest level of discretion.
• Oversee office supplies and equipment, including ordering and inventory management.
• Assist with special projects and events as assigned by the executive team.
• Interact with clients, vendors, and other stakeholders professionally and efficiently.
• Screen and prioritize incoming communications and requests.
• Ensure compliance with company policies and procedures.
• Prepare and maintain reports and documentation related to executive functions.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum of 3-5 years of experience in an administrative support role, preferably supporting senior executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Excellent organizational and time-management skills with a keen attention to detail.
• Proactive and self-motivated with a problem-solving mindset.
• Strong interpersonal skills with the ability to interact effectively with diverse groups.
• Adaptable and capable of working independently as well as part of a team.

JOB SUMMARY

• The Hotel Operations Manager will be responsible for coordinating the efforts of various departments, developing and implementing operational policies, and driving strategic initiatives to enhance profitability and guest satisfaction.

DUTIES AND RESPONSIBILITIES

• Manage day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.
• Ensure all departments adhere to hotel policies and procedures, and deliver high-quality service to guests.
• Conduct regular inspections of the property to ensure cleanliness, safety, and overall maintenance standards.
• Oversee the food and beverage department, ensuring the highest standards of service and quality.
• Develop and implement menus, pricing strategies, and promotional activities to maximize revenue.
• Monitor inventory levels, manage supplier relationships, and control costs.
• Develop and execute sales strategies to increase hotel bookings and revenue.
• Identify and pursue new business opportunities, including corporate contracts and group bookings.
• Analyze market trends and competitor activities to inform pricing and promotional strategies.
• Recruit, train, and supervise hotel staff to ensure a motivated and high-performing team.
• Conduct performance evaluations, provide feedback, and address any personnel issues.
• Foster a positive work environment that encourages teamwork and professional growth.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Ensure guest satisfaction through personalized service and attention to detail.
• Implement initiatives to enhance the overall guest experience and increase repeat business.
• Prepare and manage the hotel’s budget, including forecasting and financial reporting.
• Monitor revenue and expenses to ensure financial targets are met.
• Implement cost-control measures and identify opportunities for financial improvement.
• Ensure compliance with health, safety, and regulatory requirements.
• Implement and enforce safety procedures to protect guests, staff, and property.
• Maintain accurate records and documentation as required by regulatory authorities.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Hospitality Management or a related field.
• Minimum of 3 years of experience in food and beverage management, with at least 2 years of experience in hotel sales and revenue generation.
• Highly organized with exceptional attention to detail.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in hotel management software and MS Office applications.
• Problem-solving skills and a proactive approach to operational challenges.
• Passionate about delivering outstanding guest experiences.
• Strong analytical and decision-making skills.

JOB SUMMARY

• The Senior HR Officer will play a pivotal role in overseeing all HR functions, ensuring the smooth operation of HR processes, and supporting the company’s strategic objectives. You will be responsible for managing a diverse team of over 400 employees, providing expert HR advice, and implementing HR strategies that align with the company’s goals..

DUTIES AND RESPONSIBILITIES

• Develop and implement HR strategies that support the company’s objectives.
• Partner with senior management to align HR initiatives with overall business goals.
• Monitor and analyze HR metrics to identify trends and make data-driven decisions.
• Manage and resolve complex employee relations issues, ensuring fair and consistent application of policies.
• Conduct investigations into employee grievances, disciplinary actions, and terminations.
• Foster a positive workplace environment and maintain high levels of employee engagement.
• Oversee the recruitment and selection process to attract top talent.
• Implement effective onboarding programs to ensure smooth integration of new hires.
• Develop and execute employee development and retention programs.
• Design and implement performance management systems that enhance productivity and employee performance.
• Provide guidance and support to managers on performance appraisals and feedback.
• Address performance issues and develop corrective action plans as necessary.
• Ensure compliance with all labor laws, regulations, and company policies.
• Update and maintain HR policies and procedures to reflect changes in legislation and best practices.
• Conduct regular audits to ensure adherence to HR policies and procedures.
• Identify training needs and coordinate training programs to support employee growth and development.
• Evaluate the effectiveness of training programs and make improvements as needed.
• Promote a culture of continuous learning and development.
• Oversee the maintenance of accurate HR records and documentation.
• Manage HRIS and ensure data integrity and confidentiality.
• Prepare and present HR reports and analytics to senior management.
• Manage the administration of employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct compensation analysis and recommend adjustments to ensure competitive and equitable pay practices.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree or Master’s Degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in a busy HR department as an HR Generalist.
• Proven experience managing a workforce of over 400 employees.
• Experience in the fintech sector, call centers, BPOs, or similar fast-paced industries is highly desirable.
• In-depth knowledge of employment laws, regulations, and HR best practices.
• Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
• Excellent problem-solving and decision-making abilities.
• Proficiency in HR software and systems.

JOB SUMMARY

• The F&B Supervisor will be responsible for overseeing the daily operations of our food and beverage outlets. You will ensure that high standards of service and quality are maintained, providing an exceptional dining experience for our guests. You will manage a team of staff, coordinate with kitchen and service teams, and handle various administrative tasks to ensure smooth operations.

DUTIES AND RESPONSIBILITIES

• Supervise daily operations of the food and beverage outlets, including the dining area, bar, and room service if applicable.
• Ensure that all service areas are clean, well-organized, and properly stocked.
• Monitor and manage inventory levels, placing orders as needed to ensure availability of essential items.
• Maintain high standards of hygiene and cleanliness in accordance with health and safety regulations.
• Lead, motivate, and supervise a team of servers, bartenders, and support staff.
• Conduct training sessions for new and existing staff on service standards, safety procedures, and company policies.
• Schedule staff shifts and manage time-off requests to ensure adequate coverage during peak periods.
• Ensure excellent guest service by addressing any issues or complaints promptly and professionally.
• Train staff on effective guest interaction and service techniques to enhance the overall dining experience.
• Gather guest feedback and implement improvements based on their suggestions and concerns.
• Prepare and manage shift reports, including sales, cash handling, and inventory usage.
• Assist in budgeting and cost control by monitoring expenses and working to minimize wastage.
• Maintain accurate records of employee performance and conduct regular performance reviews.
• Liaise with kitchen staff to ensure timely and accurate food preparation and service.
• Work closely with the management team to implement promotional events and special offers.
• Coordinate with suppliers and vendors to ensure timely delivery of goods and services.
• Ensure compliance with all local health and safety regulations, including food safety standards.
• Conduct regular inspections to ensure that all safety and hygiene protocols are being followed.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Hospitality Management or a related field.
• Minimum of 5 years of experience in the hospitality industry, with at least 3 years in a supervisory role within food and beverage operations.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in handling administrative tasks and using point-of-sale (POS) systems.
• Ability to work under pressure and handle challenging situations effectively.
• Knowledge of food safety standards and health regulations.

• The Housekeeper will be responsible for maintaining the cleanliness and overall appearance of guest rooms and public areas of the hotel. The ideal candidate will have a diploma in Business or Hospitality Management, combined with at least three years of experience in a similar role within a reputable hotel. The role requires a keen eye for detail, strong organizational skills, and the ability to work effectively both independently and as part of a team.

DUTIES AND RESPONSIBILITIES

• Clean and sanitize guest rooms, including bedrooms, bathrooms, and common areas.
• Replace linens and towels, ensuring all amenities are replenished.
• Report any maintenance issues or damages in guest rooms to the maintenance department.
• Ensure that public areas of the hotel (lobbies, hallways, restrooms) are clean and well-maintained at all times.
• Monitor and manage the cleanliness of all hotel facilities, including conference rooms and dining areas.
• Keep track of housekeeping supplies and report shortages or the need for reordering to the supervisor.
• Ensure all cleaning equipment and materials are used safely and stored properly.
• Provide exceptional customer service to guests, addressing their requests and concerns promptly and professionally.
• Maintain a courteous and friendly demeanor while interacting with guests and colleagues.
• Follow all health and safety regulations and procedures.
• Ensure compliance with the hotel’s policies and procedures regarding cleanliness and sanitation.
• Work closely with other housekeeping staff and departments to ensure seamless service delivery.
• Participate in training and development programs as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Business or Hospitality Management.
• Minimum of 3 years of experience in a similar housekeeping position within a reputable hotel.
• Must be physically able to perform the tasks required, including lifting and moving heavy objects.
• Flexibility to work different shifts, including weekends and holidays, as needed.
• Excellent knowledge of cleaning techniques, products, and equipment.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

DUTIES AND RESPONSIBILITIES

• Oversee and maintain the e-commerce site, ensuring all product details and content are accurate and current. Continuously work on website enhancements to improve user experience, add new features, and resolve any technical issues.
• Implement SEO best practices to enhance site visibility and improve organic search rankings.
• Drafting a content calendar for all social media platforms, ensuring timely and consistent posting. Engage with the community by responding to comments, messages, and reviews professionally.
• Track and report on social media and website metrics using tools like Google Analytics and Facebook Insights, providing insights and recommendations to improve traffic, engagement, and conversion rates.
• Manage paid advertising campaigns on platforms like Google Ads and Facebook Ads, focusing on conversions and budget efficiency. Develop strategies to drive traffic to the website, including content marketing, social media advertising, and partnerships.
• Work closely with the graphic designer to ensure all visual content is optimized for the web, including appropriate image sizing and load times. Collaborate with the IT department and website host to troubleshoot technical issues, implement site improvements, and ensure seamless website performance.
• Ensure all website content aligns with the overall marketing strategy.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• A minimum of 2 years’ experience in e-commerce management and digital marketing is essential.
• Strong understanding of e-commerce platforms (e.g. Magento and Shopify) and social media channels.
• In-depth knowledge of SEO/SEM techniques and proficiency with Meta Ads.
• Excellent communication skills with the ability to work effectively in collaborative environments.
• High attention to detail and strong organizational skills, with the capacity to manage multiple tasks simultaneously.
• A self-motivated, proactive individual with a positive attitude and a team-oriented mindset.
• Prior Experience in Fashion/ Retail.

JOB SUMMARY

• The Food and Beverage Manager will play a key role in maintaining high standards of food safety, managing costs, and driving guest satisfaction through innovative menu offerings and effective team leadership.

DUTIES AND RESPONSIBILITIES

• Develop and implement food and beverage menus based on market trends, customer preferences, and seasonal availability.
• Forecast and plan food and beverage orders, ensuring optimal stock levels and minimizing wastage.
• Analyze sales data and customer feedback to make informed decisions about menu adjustments and inventory management.
• Oversee the procurement of food and beverage supplies, ensuring timely and cost-effective ordering.
• Maintain accurate inventory records and conduct regular stock audits to ensure compliance with company standards.
• Negotiate with suppliers to secure the best quality products at competitive prices.
• Supervise and manage kitchen staff, including cooks and chefs, ensuring adherence to established recipes, portion control, and quality standards.
• Conduct regular performance evaluations and provide training and development opportunities for team members.
• Schedule staff shifts and manage labor costs effectively to align with operational needs.
• Ensure that all food and beverage services meet the highest standards of quality and presentation.
• Address customer complaints and feedback promptly and professionally to ensure a positive dining experience.
• Implement strategies to enhance guest satisfaction and foster repeat business.
• Ensure compliance with health and safety regulations, including food hygiene, sanitation, and safety procedures.
• Conduct regular inspections of kitchen equipment and facilities to maintain a safe working environment.
• Promote a culture of safety and cleanliness among the kitchen and service staff.
• Develop and manage the food and beverage budget, tracking expenses and identifying opportunities for cost savings.
• Prepare financial reports and analyze performance metrics to achieve profitability targets.
• Monitor and control food and beverage costs, including waste reduction initiatives.
• Coordinate and oversee special events, banquets, and catering services as required.
• Collaborate with clients to understand their needs and ensure successful event execution.
• Develop and implement marketing strategies to promote food and beverage offerings.
• Work with the marketing team to create promotional materials and campaigns to attract new customers.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Food and Beverage Management, Culinary Arts, Hospitality, or a related field.
• Minimum of 3-5 years of experience in a managerial role within the food and beverage industry.
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Proficiency in budgeting, forecasting, and inventory management.
• Exceptional customer service and communication skills.
• Knowledge of health and safety regulations and best practices.
• Ability to handle high-pressure situations with professionalism and composure.

DUTIES AND RESPONSIBILITIES

• Manage day-to-day operations of the manufacturing facility to ensure efficiency, quality, and productivity.
• Develop and implement operational strategies and procedures to streamline processes and enhance performance.
• Monitor and analyze key performance indicators (KPIs) to drive continuous improvement and operational excellence.
• Oversee budgeting, forecasting, and financial planning to ensure alignment with organizational goals.
• Analyze financial reports and metrics to manage costs effectively and identify opportunities for financial growth.
• Implement cost-control measures and ensure adherence to financial policies and procedures.
• Collaborate with the marketing team to develop and execute marketing strategies that align with operational capabilities and market demand.
• Analyze market trends and customer feedback to drive product development and improve market positioning.
• Work closely with the sales team to ensure alignment between production schedules and sales forecasts.
• Lead, mentor, and develop a high-performing team, including hiring, training, and performance management.
• Foster a positive and productive work environment that encourages teamwork, innovation, and accountability.
• Address employee issues and conflicts promptly and effectively to maintain a harmonious workplace.
• Ensure compliance with industry regulations, health and safety standards, and company policies.
• Conduct regular audits and inspections to identify and address potential safety hazards or compliance issues.
• Implement and enforce safety protocols and procedures to minimize risks and promote a safe working environment.
• Serve as a key point of contact for internal and external stakeholders, including suppliers, clients, and regulatory bodies.
• Build and maintain strong relationships with stakeholders to support business objectives and address any concerns or requirements.
• Participate in the development of long-term strategic plans and objectives for the company.
• Identify and evaluate new business opportunities, operational improvements, and technological advancements.
• Contribute to strategic decision-making processes to drive growth and sustainability.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree or Master’s Degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in a senior management role such as Operations Manager, General Manager, or Chief Operating Officer (COO) within a busy manufacturing environment.
• Strong understanding of financial management principles, including budgeting, forecasting, and financial analysis.
• Proficiency in marketing strategies, market analysis, and sales alignment.
• Proven track record in improving operational processes, enhancing productivity, and implementing best practices.
• Strong analytical and problem-solving skills with a proactive approach to identifying and addressing issues.

JOB SUMMARY

• The School Administrator for the Department of Vocational Arts will play a critical role in ensuring the smooth and efficient operation of the department. This role involves managing administrative tasks, coordinating class schedules, supporting faculty and students, and serving as a liaison between the department and other university departments. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.

DUTIES AND RESPONSIBILITIES

Administrative Support:

• Manage the daily operations of the office, including handling phone calls, emails, and correspondence.
• Maintain and update department records, files, and databases.
• Prepare and distribute memos, reports, and other department communications.
• Order and manage office supplies and equipment.

Scheduling and Coordination:

• Coordinate class schedules, room assignments, and faculty availability.
• Assist in the preparation and dissemination of the weekly class schedule.
• Coordinate meetings, workshops, and events for the department.
• Liaise with students, faculty, and staff to resolve scheduling conflicts.

Faculty and Student Support:

• Provide administrative support to faculty, including assisting with travel arrangements, conference registrations, and reimbursements.
• Serve as the first point of contact for student inquiries and provide information on department programs and policies.
• Assist in the onboarding process for new faculty and staff members.

Budget Management:

• Assist in preparing and monitoring the department’s budget.
• Process invoices, track expenditures, and ensure compliance with university financial policies.
• Maintain financial records and provide reports as needed.

Communication and Liaison:

• Act as a liaison between the department and other university departments, including finance, human resources, and academic affairs.
• Facilitate communication between faculty, students, and staff.
• Ensure that all departmental communications are accurate and timely.

Event Planning:

• Assist in organizing department events, such as seminars, conferences, and exhibitions.
• Coordinate logistics for events, including catering, venue setup, and promotion.

Compliance and Records Management:

• Ensure that the department complies with all university policies and procedures.
• Maintain accurate records of student attendance, grades, and other academic Information.
• Handle confidential information with discretion.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• 3-5 years of administrative experience, preferably in an academic setting.
• Experience in managing office operations and supporting multiple stakeholders.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace).
• Ability to work independently and as part of a team.
• Familiarity with budget management and basic accounting principles.

DUTIES AND RESPONSIBILITIES

Purchasing

• Sourcing of spares and services from different suppliers/distributors to ensure availability and minimum downtime on machinery, plant and equipment.
• Requesting quotations for various items (spare parts) and services as vendors require.
• Analysing collected quotations to determine the ideal vendor to supply in liaison with the Maintenance Manager.
• Obtaining approvals for purchases by preparing local requisitions and raising LPOs for signature before dispatching them.
• Following up on the goods and services and expediting the whole purchasing process
• Receiving ordered goods, checking for quality, quantity, and specifications where necessary.

Issuance and Storage

• Issuing goods, spares, tools, and related items and recording them according to their respective records.
• Prepare and maintain accurate records of all transactions and paperwork within the stores.
• Issuing moulds and ensuring proper mould management records are in place.
• Making sure that no mould is lying on the factory floor
• Ensure all moulds received from the mould maker have been checked to confirm that all accessories are intact.
• Receiving and signing mould requisitions and maintenance work order form
• Issuing mould to production machine as per the mould requisition forms
• Storing moulds after cleaning and signing of maintenance work order form to confirm the status of the mould before the next run
• Ensuring that proper mould accessories have been issued to the correct machine/mould

Planning

• Preparing the annual maintenance schedule and monitoring it
• Préparation of external services and coordinating with the maintenance manager
• Take regular stock of the store and maintain accurate stock data for reference.
• Take regular stock of mould both in mould stores and in repair stores.

Maintenance

• Perform basic maintenance checks on moulds and accessories before and after each production cycle.
• Blow out dust and water with compressed air for mould storage to prevent rust.
• Examines moulds, connectors and hardware for proper functionality
• Liaise with the Maintenance Engineer and report any moulds with electrical, mechanical or modification issues to be attended to in-house or sent to an external mould maker for repairs

Working Area /Health and Safety

• Follow plant and departmental safety
• Ensure the working area (floor) is free from oils and water.
• Make sure that the mould-lifting crane and chains are in proper working condition.
• Making sure that crane rails and wheels are well-greased and lubricated

KEY REQUIREMENT SKILLS AND QUALIFICATION

• High school qualifications with at least a grade C+
• Diploma in Stores or Procurement, Purchasing
• At least 1-2 years of relevant experience in a plastic company and has worked as a store clerk or purchasing officer.
• Basic knowledge of computer skills
• Ability to complete tasks and a faster learner
• Basic understanding of manufacturing Environment/procedures
• An individual who is able to ride a motorcycle

DUTIES AND RESPONSIBILITIES

• Formulate and implement effective sales strategies to achieve company goals and targets.
• Analyze market trends and competitor activities to identify new business opportunities.
• Develop sales plans and proposals to drive growth and increase market share.
• Identify and target potential clients through various channels, including direct sales, networking, and referrals.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Conduct presentations, demonstrations, and meetings to showcase company services and close deals.
• Develop and execute marketing campaigns to promote the company’s services and brand.
• Collaborate with the marketing team to create engaging content for various platforms, including social media, websites, and print media.
• Monitor and analyze marketing performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly.
• Provide exceptional customer service throughout the sales process, ensuring client satisfaction and retention.
• Address client inquiries, concerns, and feedback in a timely and professional manner.
• Coordinate with the operations team to ensure seamless service delivery and address any service-related issues.
• Prepare regular sales reports and performance summaries for management review.
• Track sales metrics, including lead generation, conversion rates, and revenue growth.
• Conduct market research to identify trends and opportunities for business expansion.
• Work closely with other departments, including operations and customer service, to ensure alignment and efficiency.
• Participate in team meetings and contribute to the development of company-wide strategies and goals.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum of 3 years of experience in sales and marketing within the services industry, with a focus on Insurance, Banking, or Microfinance.
• Bachelor’s degree in Marketing, Business Administration, or a related field is preferred.
• Proven ability to develop and execute successful sales and marketing strategies.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Ability to analyse data and generate insights for strategic decision-making
• Results-driven with a strong focus on achieving targets and driving growth.
• High level of professionalism and integrity.
• Self-motivated with a proactive approach to problem-solving.

DUTIES AND RESPONSIBILITIES

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Manage the recruitment and onboarding processes, including job posting, shortlisting, and interviewing.
• Facilitate new employee orientation and ensure proper documentation.

Employee Relations:

• Address employee inquiries and provide support on HR matters.
• Mediate workplace conflicts and foster a positive work environment.
• Implement and enforce disciplinary procedures when necessary.

HR Policy Implementation:

• Ensure compliance with Kenyan labor laws and regulations.
• Develop and enforce HR policies in line with the institution’s goals.
• Ensure that all staff adhere to institutional policies and procedures.

Performance Management:

• Oversee performance evaluations and employee appraisals.
• Identify staff training needs and recommend professional development opportunities.
• Assist in career planning and talent management.

Compensation and Benefits:

• Manage employee payroll and ensure timely disbursement of salaries.
• Administer employee benefits programs, including leave, health insurance, and other welfare programs.
• Provide advice on salary scales and compensation packages.

Training and Development:

• Organize and facilitate staff training and development programs.
• Maintain records of employee training, ensuring skills development aligns with institutional needs.

Administrative Support:

• Support administrative functions within the college, including documentation, scheduling, and reporting.
• Coordinate staff meetings and other HR-related events.
• Maintain and update employee records and HR databases.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree in HR Management, Business Administration, or related field.
• 2-3 years of HR experience, preferably in education.
• Knowledge of Kenyan labor laws.
• Strong communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office and HR software.