Jobs Vacancies at Mogo Finance

Careers at MOGO Kenya

Jobs Vacancies at Mogo Finance

MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing. Apply for Jobs Vacancies at Mogo Finance.

Mogo Finance Careers

  1. Loan Officer (Cars) – Mombasa
  2. Loan Officer (Cars) – Nakuru
  3. Branch Manager Bungoma
  4. Boda boda Sales Officer – (intern)
  5. Branch Manager Nairobi
  6. New Product Development Manager
  7. Debt Collection Agent

Loan Officer (Cars) – Mombasa

Jobs Vacancies at Mogo Finance

WHAT YOU WILL DO

  • Operating as the lead point of contact for all matters relating to Car asset financing.
  • Providing pro-active, accurate, detailed, and comprehensive product presentation to clients.
  • Generating new sales using potential and existing customer networks.
  • Process customer loan applications, ensuring quick loan disbursements.
  • Collect and process all necessary documents
  • Conduct proper KYC and fraud prevention
  • Maintain sound relationship with existing and potential corporation partners, consult and introduce services the company is providing.
  • In case of necessity substitute other asset finance officers to provide a nonstop Car financing.
  • Prepare and submit reports and performance analysis to the Branch Manager
  • Any other duty assigned by the supervisor

WHAT YOU NEED

  • At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution
  • Fluent in English and Swahili
  • A relevant diploma or University degree
  • Excellent computer skills
  • Excellent communication and collaboration skills
  • Loyalty and integrity

Last day to apply: 18/08/2024


Loan Officer (Cars) – Nakuru

Jobs Vacancies at Mogo Finance

WHAT YOU WILL DO

  • Operating as the lead point of contact for all matters relating to Car asset financing.
  • Providing pro-active, accurate, detailed, and comprehensive product presentation to clients.
  • Generating new sales using potential and existing customer networks.
  • Process customer loan applications, ensuring quick loan disbursements.
  • Collect and process all necessary documents
  • Conduct proper KYC and fraud prevention
  • Maintain sound relationship with existing and potential corporation partners, consult and introduce services the company is providing.
  • In case of necessity substitute other asset finance officers to provide a nonstop Car financing.
  • Prepare and submit reports and performance analysis to the Branch Manager
  • Any other duty assigned by the supervisor

WHAT YOU NEED

  • At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution
  • Fluent in English and Swahili
  • A relevant diploma or University degree
  • Excellent computer skills
  • Excellent communication and collaboration skills
  • Loyalty and integrity

Last day to apply: 18/08/2024


Branch Manager Bungoma

Jobs Vacancies at Mogo Finance

WHAT YOU WILL DO

  • Designing and implementing a strategic branch loan sales plan that expands company’s customer base and ensure its strong presence.
  • Developing, implementing, and evaluating effectiveness of the current branch loan sales tactics to ensure achievement of both individual and branch targets.
  • Visiting various dealerships and generating leads.
  • Achieving growth and sales targets by successfully managing the branch sales team.
  • Hold daily/ weekly staff meeting to come up with effective loan sales strategies, communicate performance standards and targets expectations and ensure they are met.
  • Organizing activations at the branch to increase brand awareness.
  • Recruitment, training and managing direct sales representatives to help boost the branch sales.

Risk Assessment and Management

  • Ensure proper due diligence on KYC is conducted on all customer accounts to mitigate fraud.
  • Ensure all loan applications meet all the requirements of the company policies and procedures.
  • Establish collaborative partnerships with other departments within the business, including Call Centre, Credit Analysis, Debt Collection and Credit
  • Recruitment – participate in recruitment of branch staff.
  • Performance Management – monitor and evaluate the performance of all branch staff through performance appraisals and recommend/ initiate corrective action where necessary to improve performance and attainment of set targets, as well as recommending their confirmation and training needs.
  • Succession Planning – in collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch.
  • Regular training of employees on product knowledge and sales tactics to ensure they are well versed.
  • Timely and effective communication of changes in company loaning rules and procedures to branch employees.
  • Handling staff indiscipline cases at the branch level and escalating the issues to HR.
  • Ensuring that branch staff are well groomed and dressed.
  • Customer Service
  • Ensure excellent customer experience at the branch, which in return will result to referrals and repeat business.
  • Resolving customer complaints escalated within required turnaround time and to completion.
  • Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.
  • Reports
  • Prepare daily, weekly, and monthly reports, to keep abreast with targets vs actual achievement.

WHAT YOU NEED

  • University degree in Business Management, Economics, Finance or similar
  • 3+ year experience in Sales and Managerial positions in finance industry
  • Proven skills in building sales strategy, marketing and selling consumer products
  • Work experience relating B2C sales and branch management will be considered as an advantage
  • Entrepreneurial skills
  • Fluent in English and Swahili
  • Loyalty and integrity

Boda boda Sales Officer – (intern)

Jobs Vacancies at Mogo Finance

What you will do:

  • Booking of motorbikes in the inventory.
  • Sales of new & used motorcycles and threewheelers for potential customers
  • Execution of loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates etc) when needed
  •  Manage incoming potential customers & follow-up until sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in related field
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word and Powerpoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills

Last day to apply: 19/08/2024


Branch Manager Nairobi

Jobs Vacancies at Mogo Finance

WHAT YOU WILL DO

  • Designing and implementing a strategic branch loan sales plan that expands company’s customer base and ensure its strong presence.
  • Developing, implementing, and evaluating effectiveness of the current branch loan sales tactics to ensure achievement of both individual and branch targets.
  • Visiting various dealerships and generating leads.
  • Achieving growth and sales targets by successfully managing the branch sales team.
  • Hold daily/ weekly staff meeting to come up with effective loan sales strategies, communicate performance standards and targets expectations and ensure they are met.
  • Organizing activations at the branch to increase brand awareness.
  • Recruitment, training and managing direct sales representatives to help boost the branch sales.

Risk Assessment and Management

  • Ensure proper due diligence on KYC is conducted on all customer accounts to mitigate fraud.
  • Ensure all loan applications meet all the requirements of the company policies and procedures.
  • Establish collaborative partnerships with other departments within the business, including Call Centre, Credit Analysis, Debt Collection and Credit
  • Recruitment – participate in recruitment of branch staff.
  • Performance Management – monitor and evaluate the performance of all branch staff through performance appraisals and recommend/ initiate corrective action where necessary to improve performance and attainment of set targets, as well as recommending their confirmation and training needs.
  • Succession Planning – in collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch.
  • Regular training of employees on product knowledge and sales tactics to ensure they are well versed.
  • Timely and effective communication of changes in company loaning rules and procedures to branch employees.
  • Handling staff indiscipline cases at the branch level and escalating the issues to HR.
  • Ensuring that branch staff are well groomed and dressed.

Customer Service

  • Ensure excellent customer experience at the branch, which in return will result to referrals and repeat business.
  • Resolving customer complaints escalated within required turnaround time and to completion.
  • Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.

Reports

  • Prepare daily, weekly, and monthly reports, to keep abreast with targets vs actual achievement.

WHAT YOU NEED

  • University degree in Business Management, Economics, Finance or similar
  • 3+ year experience in Sales and Managerial positions in finance industry
  • Proven skills in building sales strategy, marketing and selling consumer products
  • Work experience relating B2C sales and branch management will be considered as an advantage
  • Entrepreneurial skills
  • Fluent in English and Swahili
  • Loyalty and integrity

New Product Development Manager

Jobs Vacancies at Mogo Finance

What you will do:

  • Develop and test new product ideas and lead the implementation
  • Develop MVPs -> test fast -> fail -> repeat. Until you find what works!
  • Full ownership of product KPIs, understand and track unit economics
  • Identify target segments, value proposition, and pricing
  • Develop go-to-market plan
  • Monitor market and competitors, and provide market insights to company’s management
  • Initiate and implement marketing campaigns incl., digital marketing
  • Lead the development of new sales channels
  • Regularly track and analyze key metrics (including the performance of sales teams, conversion rates, and turnaround times), as well, identify and implement improvements
  • Identify technology improvements (e.g., app for customers or sales reps.), prepare requirements, and lead the development from the business side

What you will need:

  • Start-up mindset with a focus on delivering business results
  • Ambition, hungriness for success, drive to achieve targets
  • Strong analytical skills (ability to analyze financial and operational performance)
  • Ability to work independently
  • Willingness to travel
  • Fluent in English
  • Excellent written and verbal communication skills
  • Hands-on approach to work with ability to build from scratch & scale up quickly

Debt Collection Agent

Jobs Vacancies at Mogo Finance

What you will do:

  • Send reminders on debt payment deadlines to customers using phone, email, and letters.
  • Process and maintain debt collection correspondences and other documents.
  • Follow the execution of contractual liabilities of customers, provide observation of customer payment deadlines and ensuring the debt is collected on time.
  • Process and maintain precise data on customers anytime, so that other employees can access actual information on debtors, debt remnants and status.
  • Give suggestions on debt collection process improvements.
  • Achieve the set targets
  • Any other duty assigned

What you will need:

  • Diploma/Degree in Business Administration, Marketing, or related field.
  • At least 2 years of relevant experience as Debt Collector/ Customer Support
  • Specialist, or DC Specialist, preferably in a Financial Institution
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili


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