Jobs Vacancies at Mogo Finance
MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing. Apply for Jobs Vacancies at Mogo Finance.
Mogo Finance Careers
- Loan Officer (Cars) – Mombasa
- Loan Officer (Cars) – Nakuru
- Branch Manager Bungoma
- Boda boda Sales Officer – (intern)
- Branch Manager Nairobi
- New Product Development Manager
- Debt Collection Agent
Loan Officer (Cars) – Mombasa
Jobs Vacancies at Mogo Finance
WHAT YOU WILL DO
- Operating as the lead point of contact for all matters relating to Car asset financing.
- Providing pro-active, accurate, detailed, and comprehensive product presentation to clients.
- Generating new sales using potential and existing customer networks.
- Process customer loan applications, ensuring quick loan disbursements.
- Collect and process all necessary documents
- Conduct proper KYC and fraud prevention
- Maintain sound relationship with existing and potential corporation partners, consult and introduce services the company is providing.
- In case of necessity substitute other asset finance officers to provide a nonstop Car financing.
- Prepare and submit reports and performance analysis to the Branch Manager
- Any other duty assigned by the supervisor
WHAT YOU NEED
- At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution
- Fluent in English and Swahili
- A relevant diploma or University degree
- Excellent computer skills
- Excellent communication and collaboration skills
- Loyalty and integrity
Last day to apply: 18/08/2024
Loan Officer (Cars) – Nakuru
Jobs Vacancies at Mogo Finance
WHAT YOU WILL DO
- Operating as the lead point of contact for all matters relating to Car asset financing.
- Providing pro-active, accurate, detailed, and comprehensive product presentation to clients.
- Generating new sales using potential and existing customer networks.
- Process customer loan applications, ensuring quick loan disbursements.
- Collect and process all necessary documents
- Conduct proper KYC and fraud prevention
- Maintain sound relationship with existing and potential corporation partners, consult and introduce services the company is providing.
- In case of necessity substitute other asset finance officers to provide a nonstop Car financing.
- Prepare and submit reports and performance analysis to the Branch Manager
- Any other duty assigned by the supervisor
WHAT YOU NEED
- At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution
- Fluent in English and Swahili
- A relevant diploma or University degree
- Excellent computer skills
- Excellent communication and collaboration skills
- Loyalty and integrity
Last day to apply: 18/08/2024
Branch Manager Bungoma
Jobs Vacancies at Mogo Finance
WHAT YOU WILL DO
- Designing and implementing a strategic branch loan sales plan that expands company’s customer base and ensure its strong presence.
- Developing, implementing, and evaluating effectiveness of the current branch loan sales tactics to ensure achievement of both individual and branch targets.
- Visiting various dealerships and generating leads.
- Achieving growth and sales targets by successfully managing the branch sales team.
- Hold daily/ weekly staff meeting to come up with effective loan sales strategies, communicate performance standards and targets expectations and ensure they are met.
- Organizing activations at the branch to increase brand awareness.
- Recruitment, training and managing direct sales representatives to help boost the branch sales.
Risk Assessment and Management
- Ensure proper due diligence on KYC is conducted on all customer accounts to mitigate fraud.
- Ensure all loan applications meet all the requirements of the company policies and procedures.
- Establish collaborative partnerships with other departments within the business, including Call Centre, Credit Analysis, Debt Collection and Credit
- Recruitment – participate in recruitment of branch staff.
- Performance Management – monitor and evaluate the performance of all branch staff through performance appraisals and recommend/ initiate corrective action where necessary to improve performance and attainment of set targets, as well as recommending their confirmation and training needs.
- Succession Planning – in collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch.
- Regular training of employees on product knowledge and sales tactics to ensure they are well versed.
- Timely and effective communication of changes in company loaning rules and procedures to branch employees.
- Handling staff indiscipline cases at the branch level and escalating the issues to HR.
- Ensuring that branch staff are well groomed and dressed.
- Customer Service
- Ensure excellent customer experience at the branch, which in return will result to referrals and repeat business.
- Resolving customer complaints escalated within required turnaround time and to completion.
- Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.
- Reports
- Prepare daily, weekly, and monthly reports, to keep abreast with targets vs actual achievement.
WHAT YOU NEED
- University degree in Business Management, Economics, Finance or similar
- 3+ year experience in Sales and Managerial positions in finance industry
- Proven skills in building sales strategy, marketing and selling consumer products
- Work experience relating B2C sales and branch management will be considered as an advantage
- Entrepreneurial skills
- Fluent in English and Swahili
- Loyalty and integrity
Boda boda Sales Officer – (intern)
Jobs Vacancies at Mogo Finance
What you will do:
- Booking of motorbikes in the inventory.
- Sales of new & used motorcycles and threewheelers for potential customers
- Execution of loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates etc) when needed
- Manage incoming potential customers & follow-up until sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in related field
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word and Powerpoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Last day to apply: 19/08/2024
Branch Manager Nairobi
Jobs Vacancies at Mogo Finance
WHAT YOU WILL DO
- Designing and implementing a strategic branch loan sales plan that expands company’s customer base and ensure its strong presence.
- Developing, implementing, and evaluating effectiveness of the current branch loan sales tactics to ensure achievement of both individual and branch targets.
- Visiting various dealerships and generating leads.
- Achieving growth and sales targets by successfully managing the branch sales team.
- Hold daily/ weekly staff meeting to come up with effective loan sales strategies, communicate performance standards and targets expectations and ensure they are met.
- Organizing activations at the branch to increase brand awareness.
- Recruitment, training and managing direct sales representatives to help boost the branch sales.
Risk Assessment and Management
- Ensure proper due diligence on KYC is conducted on all customer accounts to mitigate fraud.
- Ensure all loan applications meet all the requirements of the company policies and procedures.
- Establish collaborative partnerships with other departments within the business, including Call Centre, Credit Analysis, Debt Collection and Credit
- Recruitment – participate in recruitment of branch staff.
- Performance Management – monitor and evaluate the performance of all branch staff through performance appraisals and recommend/ initiate corrective action where necessary to improve performance and attainment of set targets, as well as recommending their confirmation and training needs.
- Succession Planning – in collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch.
- Regular training of employees on product knowledge and sales tactics to ensure they are well versed.
- Timely and effective communication of changes in company loaning rules and procedures to branch employees.
- Handling staff indiscipline cases at the branch level and escalating the issues to HR.
- Ensuring that branch staff are well groomed and dressed.
Customer Service
- Ensure excellent customer experience at the branch, which in return will result to referrals and repeat business.
- Resolving customer complaints escalated within required turnaround time and to completion.
- Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.
Reports
- Prepare daily, weekly, and monthly reports, to keep abreast with targets vs actual achievement.
WHAT YOU NEED
- University degree in Business Management, Economics, Finance or similar
- 3+ year experience in Sales and Managerial positions in finance industry
- Proven skills in building sales strategy, marketing and selling consumer products
- Work experience relating B2C sales and branch management will be considered as an advantage
- Entrepreneurial skills
- Fluent in English and Swahili
- Loyalty and integrity
New Product Development Manager
Jobs Vacancies at Mogo Finance
What you will do:
- Develop and test new product ideas and lead the implementation
- Develop MVPs -> test fast -> fail -> repeat. Until you find what works!
- Full ownership of product KPIs, understand and track unit economics
- Identify target segments, value proposition, and pricing
- Develop go-to-market plan
- Monitor market and competitors, and provide market insights to company’s management
- Initiate and implement marketing campaigns incl., digital marketing
- Lead the development of new sales channels
- Regularly track and analyze key metrics (including the performance of sales teams, conversion rates, and turnaround times), as well, identify and implement improvements
- Identify technology improvements (e.g., app for customers or sales reps.), prepare requirements, and lead the development from the business side
What you will need:
- Start-up mindset with a focus on delivering business results
- Ambition, hungriness for success, drive to achieve targets
- Strong analytical skills (ability to analyze financial and operational performance)
- Ability to work independently
- Willingness to travel
- Fluent in English
- Excellent written and verbal communication skills
- Hands-on approach to work with ability to build from scratch & scale up quickly
Debt Collection Agent
Jobs Vacancies at Mogo Finance
What you will do:
- Send reminders on debt payment deadlines to customers using phone, email, and letters.
- Process and maintain debt collection correspondences and other documents.
- Follow the execution of contractual liabilities of customers, provide observation of customer payment deadlines and ensuring the debt is collected on time.
- Process and maintain precise data on customers anytime, so that other employees can access actual information on debtors, debt remnants and status.
- Give suggestions on debt collection process improvements.
- Achieve the set targets
- Any other duty assigned
What you will need:
- Diploma/Degree in Business Administration, Marketing, or related field.
- At least 2 years of relevant experience as Debt Collector/ Customer Support
- Specialist, or DC Specialist, preferably in a Financial Institution
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili
Apply Here
Use the link(s) below to apply on company website.
Loan Officer (Cars) – Mombasa
Loan Officer (Cars) – Nakuru
Branch Manager Bungoma
Boda boda Sales Officer – (intern)
Branch Manager Nairobi
New Product Development Manager
Debt Collection Agent
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