Jobs at Vivo Fashion Group

Job Purpose

To provide high class customer service and increase company’s growth and revenue through sales maximization; by making sure that Vivo customers receive exceptional service at the retail outlets, that the outlets are maintained to high Visual and Housekeeping standards and to carry out required processes and activities related to revenue collection and management of inventory and other assets held at store.

Key Responsibilities

• Boost sales by providing top-notch customer service and ensuring high satisfaction.
• Meet customer needs and handle requests quickly and politely.
• Manage sales support tasks and maintain store cleanliness.
• Maintain accurate records of inventory levels and stock movements.
• Arrange and store products in designated areas for easy retrieval and efficient space utilization.
• Ensure timely fulfillment of orders and distribution of goods to meet operational needs.
• Keep store displays and merchandising up to brand standards.
• Implement and communicate special offers and promotions.
• Collect and share customer feedback to help improve our service.

Key Skills

•  Strong abilities in upselling and cross-selling.
• Expertise in building and maintaining customer relationships.
•  Proficient in planning, organizing, and managing time effectively.
•  Skilled in inventory management and visual merchandising.
•  Experience with Point of Sales (POS) systems and proficiency in MS Office.
•  Knowledge of visual merchandising and fashion styling.

Qualifications & Experience

•  Diploma in Sales, Customer Service, or Business Management.
• 2 years in Sales or Marketing.

Job Purpose

As the Cutting Supervisor at Vivo, you will be responsible for leading and managing the cutting department. Your primary duties include planning, coordinating, and overseeing all cutting processes to ensure that materials are cut efficiently, accurately, and with the highest level of quality while maintaining cost-effectiveness. You will also take charge of the department’s resources, including personnel and materials, ensuring optimal utilisation. Additionally, you will play a key role in the pre-production phase, contributing to effective planning and preparation for upcoming production cycles.

Key Responsibilities

• Oversee and control cutting costs to stay within budget.
• Identify and implement strategies to enhance cutting efficiency, reduce waste, and maintain or improve quality.
•  Lead, mentor, and supervise the cutting team to ensure effective performance.
• Conduct regular training sessions to enhance skills and manage performance to achieve high productivity and quality.
• Ensure all cutting operations adhere to Vivo’s safety standards and regulations.
• Perform regular safety audits and inspections, and address any safety concerns promptly.
• Collaborate with design and production teams to understand upcoming projects.
• Participate in pre-production meetings and prepare the cutting department for upcoming production cycles, ensuring readiness in materials and team allocation.

Key Skills

•  Apply knowledge of quality control processes and standards to ensure high-quality garment manufacturing.
•  Adhere to safety regulations and practices within a manufacturing environment to maintain a safe workplace.
• Implement plans and strategies effectively to align cutting operations with overall production goals and timelines.
• Manage multiple projects simultaneously, focusing on meeting deadlines and upholding high quality standards.
• Perform cutting operations with precision and accuracy, ensuring thoroughness and minimizing errors while maintaining a strong focus on quality.
• Utilize computer applications essential for garment cutting and production management, including CAD software for pattern making and general software for communication and reporting, such as Microsoft Office Suite.

Qualifications & Experience

•  Completion of secondary education (Form Four) and relevant tertiary education in fields such as Fashion Design, Textile Technology, or a related discipline.
• Garment Cutting Experience hands-on experience in garment cutting, with a deep understanding of cutting techniques, fabric properties, and industry standards.
• At least 5 years of experience in a supervisory role within a garment manufacturing environment, with a proven track record of leading and managing teams effectively.
•  Experience in planning and coordinating cutting operations, including resource allocation and workflow management.

How to Apply