Jobs at Tenwek Hospital

Job summary: 

• The Spiritual Services Manager will ensure that the spiritual, religious and pastoral needs of patients, visitors and staff are met effectively to the highest standard of care, and within available resources.

Responsibilities

• To take a lead and be part of the resource for the Tenwek Hospital in meeting the pastoral and spiritual needs of patients, relatives and staff. This will involve supporting those who are very distressed and in critical situations.
• To be familiar with, and acceptable to, all aspects of the hospital’s work and personnel; to work across all outstation sites as necessary, to enable the delivery of a quality service;
• To take responsibility, in consultation with others, for the planning, implementation and development of the Chaplaincy Service throughout Tenwek Hospital in accordance with chaplaincy standards and Tenwek Hospital mission;
• To coordinate and manage the team of Chaplains and Chaplaincy volunteers; to recruit, induct and supervise new members of the team.
• To maintain an up-to-date list of contacts to enable specific patients’ needs to be speedily met by the appropriate Spiritual Care Giver/Chaplain;

Job Purpose:

• To work with the Director Nursing Services in Coordinating and Supervising the Nursing services, to ensure that the level of care given meets the acceptable standards set by the Nursing Council of Kenya and by the policies set by the Tenwek Hospital Management.

Duties and Responsibility:

• Facilitation of smooth running of Nursing Services with his/her area of jurisdiction.
• Promotion of respect and good cooperation between members of departments in his/her area of jurisdiction.
• Enforcing of hospital policies to ensure smooth running of Nursing Services in his/her area of jurisdiction.
• Manage personnel by promoting respect, effective interpersonal and public relations within the teams
• Support maintenance of infection prevention guidelines and practice.
• Support the team in ensuring safety in the work place e.g. maintenance of a clean, safe, and pleasant environment
• Ensuring staff familiarize with the legal implications of nursing practice and ensure that legal requirements are met.
• Occasionally when need be, identify research topics, construct a research plan, and carry out surveys at the operational level.
• Work with the Head of Units and In-charges in ensuring that staff in their area of jurisdiction are punctual and available when on duty.
• Work with the Head of Units and In-charges in ensuring that staff in their area of jurisdiction displays Christ like attitude and character both on and off duty.
• Work with the Head of Units and In-charges in ensuring that staff abide by the Tenwek Hospital moral code, Nursing Council of Kenya (NCK) regulations and the employment act.
• Perform other responsibilities as may be assigned from time to time by the supervisor.

Job summary:

• Reporting to the Director, Human Resource & Administration, responsible for overseeing delivery of effective human resource services in the Hospital including talent acquisition, talent development, organization development, employee relations and HR operations in order to ensure the Hospital attracts and retains the right talent to deliver its objectives.

Responsibilities

• Prepare the HR annual business plans to ensure delivery of the Hospital’s strategic imperatives and make periodic adjustments as required.
• Develop and ensure implementation of leading practice strategies in talent development, talent management and culture that strengthen the Hospital’s people capabilities in line with the overall hospital strategy.
• Keep abreast of local and global HR best practices and make recommendations to the Director, HR & Admin on how these impacts the HR role as well as provide suitable interpretation to management and staff.
• Develop and ensure implementation of the robust human resource policies and procedures in accordance with the Hospital’s core values, best practices and the Kenyan Labor Laws.
• Continually review and assess the effectiveness and efficiency of the Hospital’s human resource policies, procedures and processes and identify improvement opportunities.
• Maintain awareness and knowledge of contemporary HR practices Guide, coach and equip line managers with skills and knowledge to enable them address diverse people related issues within their functions.
• Continuously conduct risk assessment and analysis of people-related issues and advise the Director HR & Admin on the same.
• Advise on appropriate organizational structures, business processes and job design to maximize organizational effectiveness.
• Ensure the Hospital acquires, trains and develops high calibre, skilled and well-motivated employees capable of matching present and future operational and business requirements in line with the Hospital’s Strategy.
• Lead the performance management process to ensure the cascading of Hospital’s strategy into individual performance targets and present annual performance evaluation outcomes and appropriate interventions to senior management.
• Champion culture transformation initiatives in Hospital to entrench and drive desired behaviors that bring to life the Hospital’s values amongst all Hospital staff.
• Develop and ensure implementation of an effective reward management and remuneration policies and strategies that promote talent acquisition, retention, motivation and improved productivity.
• Prepare monthly pay change advises in liaison with the Director HR to ensure all changes are make to the payroll in a timely manner
• Develop and ensure implementation of policies and procedures on disciplinary processes, dispute handling and grievance management.
• Partner with hiring managers and teams on workforce planning efforts at the unit. Provide budgeting and personnel costing information to appropriate budget for necessary positions.

Job Description:

• Cardiothoracic surgery is a highly specialized field that requires skilled medical professionals with a high level of commitment and willingness to go the extra mile to give their utmost to ensure the best treatment outcomes. A cardiothoracic  medical officer plays a vital role in assisting with thorough patient evaluation, investigation, admission, assisting procedures, cardiac critical care, post-operative patient care, and follow-ups of cardiothoracic surgical patients.

Responsibilities

• Pre-operative assessment: As a medical officer in cardiothoracic surgery, you will be responsible for conducting a comprehensive pre-operative assessment of the patient’s medical history, physical exam, and diagnostic tests, and ruling out any underlying conditions that may impact the surgery and post-operative outcomes in consultation with cardiothoracic surgery fellows and consultants.
• Surgical assistance/procedures: Under appropriate supervision, you are expected to place invasive hemodynamic monitoring lines, like, arterial lines, central venous lines, endotracheal intubation, epidural lines, tube thoracostomy, pericardiocentesis…. During the surgical procedure, you will also work alongside the cardiothoracic surgeon, and cardiothoracic fellow assisting with surgical procedures such as opening the chest, placing drains, and suturing.
• Post-operative care: with adequate on-job training and appropriate backup, you will be responsible for monitoring the patient’s recovery and progress, hemodynamic monitoring, inotrope titration, bedside echocardiographic assessment, fluid management, initiation and conducting of CPR, managing pain and medications, and addressing any complications that may arise.
• Patient education: As a medical officer in cardiothoracic surgery, you will educate patients and their families about their condition, treatment options, treatment adherence, and post-operative care instructions and follow-up.
• Collaborating with healthcare professionals: You will work closely with other healthcare professionals, including nurses, anesthesiologists, physiotherapists, colleagues from other departments, and respiratory therapists, to ensure the best possible care for our patients.
• Documentation and record-keeping: You will be responsible for maintaining accurate and up-to-date medical records, documenting the cardiothoracic surgery patient’s progress, and communicating with other healthcare professionals involved in the patient’s care.
• Research and professional development: You may be involved in ongoing research and professional development activities, on-job training, lectures, and CMEs to stay current with new medical advancements and techniques in cardiothoracic surgery.
• Outreach activities: As a department, we actively engage in RHD screening for early detection and prevention of the progression of this disease, thus we expect you to be an integral part of this activity.
• Response during emergency and mass casualty: you are fully expected to join the Tenwek hospital emergency team in responding to and managing emergencies and mass casualties while on campus at all times when needed.
• In the cardiothoracic surgery department, pre-rounds start at 6:00 am except for Thursdays when lectures start at 6 am instead, you are expected to report to the CICU sharp at the mentioned time. In addition to regular daily working hours clinical activities, you are required to take at least 5 weekday night calls and one-weekend call per month.
• Overall, as a medical officer in cardiothoracic surgery, you will play a critical role in providing excellent care to patients before, during, and after their surgery, working closely with the surgical team and other healthcare professionals to ensure the best possible outcomes

Job Purpose:

• Pharmacist job exists to provide pharmacy and pharmaceutical services to patients in the hospital, provide clinical research and training and advise the hospital.

Duties and Responsibility:

• Provide technical pharmacy and pharmaceutical advice and service to the hospital.
• Implement work plans and work schedules in the pharmacy of the hospital.
• Receive patients in the hospital and dispense medicines and other pharmaceutical materials to them in the hospital.
• Provide care and custody of medicines and other medical supplies in the pharmacy of the hospital.
• Coordinate pharmaceutical operations and services in the pharmacy in order to ensure that they meet the expected standards of sufficiency and quality the in the hospital.
• Carry out training and development of pharmacy staff, interns and student in order to enhance their performance productivity in the hospital.
• Record the movement and consumption of medicines and medical equipment and supplies, and well updated drug register in the hospital.
• Implement duly all established pharmacy and pharmaceutical policies, procedures and process in the hospital.
• Supervise, guide and mentor junior pharmacy staff and students in the hospital.
• Provide specialized pharmacy and pharmaceutical advisory services to the hospital executive and the public though the appropriate media.
• Provide clinical research and training to pharmacy and pharmaceutical students.
• Perform any other duty given from time to time.

Job summary:  

• The Chaplain will report to the Head Chaplain; the Chaplain will glorify God by proving spiritual guidance and counselling for staff and patients.

Responsibilities

• Witnessing to Patients and Relatives – bed to bed
• Sharing in the preaching points in hospital
• Spiritual Counselling for those with spiritual and social problems
• Doing night Calls
• Documenting in the patients’ charts
• Doing rounds with doctors
• Sharing in the bereavement chapel
• Helping in the hospice ministry

Qualifications

• Bachelor’s degree in theology from a recognized institution or another major pertinent  their line of work
• Minimum of three (3) years of relevant work experience.
• A Diploma/Degree in Counseling Psychology  will be an added advantage.

Skills and competencies

• Must demonstrate ability to execute work assigned with minimum supervision.
• Must be a team player who is able to work cordially in teams.
• Must demonstrate ability to multitask.
• Must demonstrate professional expertise in the relevant  work area.
• Must have good communication and presentation skills.
• Must have a mature and vibrant relationship with Jesus Christ and a love for people
• Knowledge of bereavement and End of Life Care issues.
• Ability to use a computer (Word, Databases and Spreadsheets)

Job summary:

• Coordinate counselling services within the hospital to meet both client and hospital needs

Responsibilities

• To provide counselling services to staffs, patient and other clients in need within this hospital setting or Tenwek hospital satellite dispensaries.
• Follow a time-table for counselling and regular follow up of all clients, staff and patients.
• Adhere to professional ethics when providing counselling services.
• Collaborate with other counsellors and professionals in the hospital and work as a team.
• Sensitize the hospital community on counselling and to promote counselling in the hospital.
• Provide on the job training on counselling to the counselling trainees and     other professionals.
• Keep appropriate client’s records.
• To be a resource person for the hospital and teaching institutions attached to the hospital.
• Be intentional in planning for personal development in order to be updated on the current counseling practices.
• Participate in peer supervision.
• To carry out any other job related to counselling that may be given by hospital management.
• To document appropriate records on counselling services and forward them to the supervisor.

Position Overview

• The Health and Safety Officer is responsible for ensuring a safe and healthy work environment for all staff, patients, and visitors within the Hospital. They will develop and implement policies, procedures, and training programs to promote compliance with health and safety regulations and standards. The officer will conduct regular inspections, risk assessments, and investigations to identify hazards and mitigate risks. Additionally, they will collaborate with various departments to address safety concerns and promote a culture of safety throughout the hospital.

Responsibilities and Duties

• Develop and implement health and safety policies, procedures, and programs per regulations and international standards.
• Conduct regular inspections and audits of facilities, equipment, and work processes to identify potential hazards and ensure compliance with safety protocols.
• Assess risks and develop strategies to mitigate and control hazards, including the provision of recommendations for corrective actions.
• Investigate accidents, incidents, and near misses, and prepare reports with recommendations for preventive measures.
• Coordinate safety training programs for staff, including orientation for new employees and ongoing education for existing staff.
• Monitor and evaluate the effectiveness of health and safety programs and initiatives, making adjustments as necessary to improve outcomes.
• Collaborate with department heads and supervisors to address specific safety concerns and develop solutions to improve safety performance.
• Maintain accurate records and documentation related to health and safety activities, including incident reports, training records, and safety data sheets.
• Stay informed about changes in health and safety regulations and best practices, and ensure the hospital remains compliant with relevant requirements.
• Serve as a resource and provide guidance to staff on health and safety matters, promoting a culture of safety awareness and accountability.

Qualifications and Competences

• Bachelor’s degree in occupational health and safety, Environmental Health, or a related field.
• Certification in Occupational Health and Safety (e.g., NEBOSH, IOSH) is highly desirable.
• Proven experience working as a health and safety officer or in a similar role, preferably in a healthcare setting.
• In-depth knowledge of health and safety regulations, standards, and best practices.
• Strong analytical and problem-solving skills, with the ability to identify hazards and develop effective risk mitigation strategies.
• Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
• Ability to work independently and collaboratively within a multidisciplinary team environment.
• Attention to detail and the ability to maintain accurate records and documentation.
• Proficiency in computer applications, including Microsoft Office Suite.
• Commitment to promoting a culture of safety and fostering continuous improvement in health and safety practices within the hospital.

Job summary:

• The accountant is responsible for keeping and interpreting financial records

Responsibilities

• Maintaining the billing system.
• Generating invoices and account statements for patients and other customers.
• Performing Bank Account reconciliations.
• Maintaining Accounts receivable files and records.
• Reconciliation of NHIF Hospital Account and other assigned insurances.
• Conduct follow-up emails to customers on their bills.
• Tracking all customer payments to ensure remittance within a specified period agreed.
• Follow established procedures for processing receipts, cash among others.
• Investigate and resolve customer queries
• Supervision of clerical staff.
• To be able to perform duties well as may be assigned by the In-charge

Job summary:

• Reporting to the Head of Ict, the Operations, Network & Infrastructure Lead The role will have oversight of IT Operations including Service Delivery, Network infrastructure, Data & Backup Management/Analytics, Data Centre & Business Continuity (Disaster Recovery), Database Administration, Projects Management, Systems Operations & Support. He is accountable for managing the high availability networks infrastructure and associated operational services in line with the agreed Service Level Targets and advise the hospital executive. Works closely with Head Of ICT, Enterprise Systems Lead to collect and analyze systems infrastructure project requirements and develop specifications.

Responsibilities

• Will Formulate ICT plans, policies and procedures and aligning information management policies.
• Designs, implements, upgrades, monitors, and maintains critical systems including but not limited to; servers, SAN, VMware infrastructure, UPS, backup system, MS Active Directory, anti-virus, web/email security appliance, Cloud Services, etc.
• Continually researches technologies and trends related to corporate facility operations and makes strategic recommendations related to Hospital data centre technology (servers, SAN, VMware, backup, etc.).
• Consults with external resources to obtain proposals, pricing etc.
• Provides software and hardware evaluation and recommendations for management review.
• Writes and maintains documentation related to Hospital’s operations, policies and procedures.
• Responsible for overall internal IT Operations.
• Provides a secure, compliant, robust, reliable, scalable and efficient infrastructure and directs infrastructure support strategy and operations.
• Manage activities related to keeping the infrastructure performing optimally, including but not limited to; backing up the systems, performance tuning, installing operating system upgrades and patches, implementing security and virus protection and providing 24-hour monitoring and support.
• Manages Internet infrastructure, including management of firewalls to provide Internet connectivity for Hospital’s functions and provide 24-hour monitoring and support.
• Oversees the day-to-day support of all production platforms to ensure the high availability, integrity, and confidentiality of the network, servers, storage, telecommunications services and information.
• Develop computer information resources for data security, control and disaster recovery for internal Hospital’s systems and PAAS/SAAS providers.
• Develop & maintain a disaster recovery plan for IT operations and production systems, coordinate responses to emergency production issues; resolve conflicting user demands for service.
• Provide outage and crisis leadership with crisp, clear communication to stakeholders, vendors and executive management.
• Provide technical input and recommendations for contracts, software and related goods and services needed for technology areas. Negotiate with and direct vendors and contractors, including contract management.
• Plan and organize workloads and staff assignments; Review progress, and immediate changes in priorities, schedules, procedures to meet deadlines. Motivate staff by setting and achieving challenging goals; demonstrate persistence in overcoming obstacles—lead change management and risk management, identify appropriate resources, and develop schedules to ensure timely project completion. Manage risks by considering the ultimate impact of decisions and actions.
• Participate as a member of the Information Technology management team and plan, organize, and set performance measures for goals, initiatives, staff and Division budgets.
• Select, supervise, coach and evaluate assigned staff. Establish work rules and performance standards, conduct and oversee performance evaluations and initiate and implement disciplinary actions as needed. Resolve grievances and other personnel matters. Provide for the training and motivation of subordinates to make full use of individual capabilities and meet changing system demands.
• Hands-on technical depth enables direct oversight, problem-solving Leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Develop a comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
• Ensure all Corporate IT-related policies and procedures have been implemented, and a successful self-audit has been carried out.
• Maintain network security through installations of firewalls, proxy servers and VPNs establishing restrictions at port and protocols levels URL filtering.
• Monitor the day-to-day availability of infrastructure services, ensuring that proper downtime reports are maintained.
• Coordinate with Finance for IT-related payments.
• Establish Service Level Agreement with vendors.
• Research, design, and implement ICT systems that enable Tenwek’s ICT infrastructure to grow and scale, including security & communications systems
• Establishing, managing and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.
• Act as the Server Subject Matter Expert for infrastructure projects assigned.
• Provide Leadership for delivery of 24/7 ICT service operations and KPI compliance.
• Implement & manage secure and redundant internet/network setup, wifi & VPN configuration & optimization, local area networks, and network monitoring software & protocols.
• Prepare RFPs, bid proposals, contracts, the scope of work reports, and other documentation for ICT projects and associated efforts.
• Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
• Will Ensure preventive maintenance on equipment and regular evaluation of existing hardware & software.
• Installing database management systems (RDBMS) and Application Server using best practice, ensuring compliance with RDBMS license agreements and maintaining upgrades and critical patches. Assisting in integration of HMIS and FMIS and troubleshooting errors.
• Will Provide Leadership in developing, testing, and supporting the enterprise risk management program for business continuity and disaster recovery.
• Performing other tasks as assigned by the Head of ICT.

Job summary:

• Reporting to the Systems Administrator will be responsible for administration, maintenance and Tier I line support. Responsible for maintaining, supporting, and upgrading existing systems and applications, also accountable for reinforcing quality standards and adherence to business best practices, adding value to business processes and contributing significantly to operational excellence.

Ensures that all service level agreements (SLAs) for applications support services across the organization are delivered according to specifications.
Responsibilities

• Provide first line and second line support and maintenance services to all enterprise systems. Escalates Enterprise Systems Lead and sources expertise when necessary.
• Will Proactively be monitoring various production systems for performance, availability, and other critical parameters.
• Ensure adequate monitoring systems that provide timely, accurate, real-time, and historical data on performance and other critical parameters.
• Ensure the enterprise systems is adequately sized to meet SLA’s with the business.
• Define and monitor data and application availability for the enterprise system.
• Document and update processes and procedures in use for the enterprise system.
• Will be responsible for monitoring SLAs and OLAs.
• Adequate communication to stakeholders on the state of any tickets assigned
• Follow up and reporting on tickets escalated to third line support
• Participate in testing new system functionality before deployment into production environments.
• Ensures that new technical requirements for business systems are properly integrated with existing processes, procedures and skillsets.
• Reviews training /knowledge transfer programmes and seeks approvals for implementation.
• Will Map and documents interfaces between legacy and new replacement systems to guide systems transition initiatives.
• Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications in collaboration with internal users and other departments according to system development life cycle standards.
• Administration of Enterprise application systems and others
• Act as liaison with IT infrastructure group and to resolve problems with IT applications
• Test the achievement of supportability requirements for delivered solutions.
• Seek approvals for User acceptance tests.
• Perform other tasks as assigned by Head of Ict.

Qualifications,

• Bachelor’s Degree in Computer Science or Information Technology.
• Relevant professional certification in ICT; ITIL PMP or Equivalent.
• Knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
• Knowledge of web-based technologies (HTML, XML, XHTML, DHTML, SOAP,JSON, etc.).
• Working experience with relational databases (MySQL, PostgreSQL,Microsoft SQLServer)
• End-user support Experience
• Three years experience with system enterprise applications support.
• Knowledge of Enterprise applications administration.
• Familiarity with knowledge of software, hardware, systems administration, and
• network technology
• Technical solid skill/expertise in business applications and Enterprise systems.
• Persuasive, encouraging, and diplomatic, with conflict resolution skills.
• Ability to elicit cooperation from a wide variety of sources
• Detail-oriented and process focused.
• Understanding and documenting business processes and workflows and their relationships to current and future software solutions.

Skills and competencies

• Customer Focus & Interpersonal-Skill.
• Incident & Problem Management- Knowledge
• Root Cause Analysis- Knowledge
• Vendor/Service management- Knowledge
• IT Support Processes & Enabling Tools- Skill
• Influence and Persuasion – Skill
• Ability to work with interruptions-Skill

Job summary: 

• To accurately register and generate billing statements for clients.

Responsibilities

• To correctly capture the prerequisite demographic information into the HMIS for all patients coming for treatment
• Process and progress preauthorization properly for medical bills undertakings for clients with insurance covers.
• To perform any clerical duties relating to registration and billing in line with the standing orders.
• Billing of patients.
• Review the cost sheet of discharged patients for accuracy and completion in order to prepare billing statements.
• Prepare billing statements for insurance companies, patients and other third parties.
• Process refunds for overpaid accounts.
• Prepare reports and respond to inquiries concerning billing activities.
• Analyse invoices and data for accuracy and completeness.
• Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures.
• To check if disease code in the discharge summary matches with what was done to the patient before invoicing
• To fill daily admission and claim forms and attach the correct requirements during discharge
• To communicate appropriately and provide information to patients in relation to the processes of the hospital
• Maintain proper working procedure including but not limited to proper handling of claim documents.
• Any other duties as may be assigned by the head of department or management.
• To uphold office etiquette.
• To make sure that the card is fully paid and premiums to exceed at least three months from    the time of discharge to avoid claims being rejected
• To ensure that claims are Batched as per medication accorded
• To submit all Batched claims to NHIF Branch for processing and payments
• To be able to perform duties well as may be assigned by the In-charge.

Job summary: 

• Inventory officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

Responsibilities

• Set policy and guidelines for delivering cost effective procurement processes for the hospital and manage the overall direction, coordination and evaluation of procurements for the hospital.
• Ensure adherence to procurement procedures and standards by all the user departments through creating awareness on the processes to be followed.
• Ensure availability of quality goods and services ordered and prompt delivery of the same to the users through timely processing of purchase requisitions, LPO approvals and dispatch of the LPO’s to suppliers.
• Manage supplier relationships through maintaining good communication and timely processing of their payments with assistance from the accounts department for mutual benefit of the hospital and suppliers.
• Advise management on the internal controls to be applied in procurement of goods and services to the hospital to enhance efficiency.
• Perform all procurement and contracting activities including supplier prequalification, tender management and supplier negotiations.
• Implement procurement strategies to ensure continuous supply of goods and services to the hospital while ensuring that the hospital gets value for money.
• Ensure that the supply chain function all the way from sourcing, ordering, receiving and storage of goods is well functional and meets the requirements of the hospital.
• Organize and arrange for disposal of all hospital obsolete assets and ensure that the disposal process is done as per the procurement and disposal guidelines.
• Oversee stock takes within the hospital to ensure proper inventory management and also safety of all the hospitals assets.
• Supervise and train staff in the department to enhance work efficiency.
• Performing other tasks as assigned.

• Reporting to the Accountant, the Pharmacy Cashier coordinate customer’s transactions accurately and efficiently to ensure smooth and efficient transactions.

Key Responsibilities

• Process customer transactions accurately and efficiently using cash registers or point-of-sale (POS) systems.
• Accept cash, credit, and debit payments and provide accurate change to customers.
• Maintain a clean and organized workspace, including the cash register area and surrounding areas.
• Be able to demonstrate proficiency in all  Cashier duties including “work flow”.
• Provide friendly and helpful customer service, including answering questions and resolving customer concerns.
• Assist with stocking shelves, organizing merchandise, and maintaining inventory levels as needed.
• Follow company policies and procedures regarding cash handling, refunds, and returns.
• Collaborate with team members to ensure a positive experience for customers.
• Stay up to date on pharmacy/drugs knowledge and promotions to effectively assist customers.
• Perform other duties as assigned by management.

Our Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to handle cash accurately and efficiently.
• Basic math skills and attention to detail.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexibility to work evenings, weekends, and holidays as needed.
• Positive attitude and willingness to learn.
• Ability to work effectively both independently and as part of a team.
• Ability to make change accurately.
• Exceptional organizational and interpersonal skills.
• Ability to learn the proper use of mechanical equipment utilized in this position.
• To handle stressful situations in a professional manner.
• Ability to work in a fast paced environment for extended periods of time.

Qualifications

• Minimum of CPA 1, Diploma or equivalent.
• At least 2 years experience in the same or similar role
• Have basic knowledge of the functions of Pharmacy computer system

Job Description: 

• To provide smooth administrative support in stores operations from ordering, storage, issuance and restocking, dispatched, and received.

Responsibilities

• Receive the goods from the suppliers and verify to ascertain the quality and quantity
• Do GRN for the goods received from the suppliers
• Issue items to departments from the main store
• Compile proper documentation required to ascertain issuing of items from stores
• Monitor the inventory levels and advice on the items at the re-order levels
• Ensure safety of all store items
• Ensure the items are well arranged and labelled at all times
• Answer queries from user departments as supplies are concerned
• Compile invoices, delivery notes, GRN and LPOs for signing and forwarding to finance
• Responsible for stores cleanliness, tidiness and ensure the stores are well illuminated.
• Issue items to the patients and ensure they are charged
• Provide weekly and monthly stock reports when required
• Perform any other duties assigned by supervisor from time to time.

Job summary:

• To provide smooth administrative support in stores operations from ordering, storage, issuance and restocking, dispatched, and received.

Responsibilities

• Receive the goods from the suppliers and verify to ascertain the quality and quantity
• Do GRN for the goods received from the suppliers
• Issue items to departments from the main store
• Compile proper documentation required to ascertain issuing of items from stores
• Monitor the inventory levels and advice on the items at the re-order levels
• Ensure safety of all store items
• Ensure the items are well arranged and labelled at all times
• Answer queries from user departments as supplies are concerned
• Compile invoices, delivery notes, GRN and LPOs for signing and forwarding to finance
• Responsible for stores cleanliness, tidiness and ensure the stores are well illuminated.
• Issue items to the patients and ensure they are charged
• Provide weekly and monthly stock reports when required
• Perform any other duties assigned by supervisor from time to time.