Jobs at Skills Global

Overall Job Purpose:

• The Marketing Officer will be responsible for executing marketing and business development strategies and plans or initiatives to increase Sacco membership and uptake of SACCO’s products, to improve its market position and achieve financial growth.

Roles and Responsibilities

• Develop and implement marketing and communication strategies.
• Develop and execute marketing plans to promote SACCO’s products and services.
• Attract new members and retain existing ones through marketing campaigns and initiatives.
• Develop and promote a range of savings, loan, and investment products to meet members’ needs and increase uptake.
• Regularly conduct market research to identify trends, opportunities, threats, member needs, and preferences in order to inform marketing strategies, product development, brand positioning, and brand equity growth.
• Track and analyse marketing metrics to assess the effectiveness of campaigns and initiatives.
• Monitor member satisfaction and ensure that customer needs are addressed.
• Manage and enhance the SACCO’s brand identity and reputation through branding and communication strategies.
• Manage and utilize digital marketing channels to reach members and increase engagement.
• Organize and coordinate promotional events, workshops, and seminars to educate members, attract new prospects
• Ensure marketing activities comply with regulatory requirements and industry standards.
• Deliver exceptional customer service to both internal and external customers.
• Lead the Marketing Executives team and provide performance reports.

Academic Qualifications & Experience

• Bachelor’s Degree in Marketing or a business degree,
• Membership in a marketing professional body is an added advantage.
• Minimum 3 years of working experience in Marketing and Sales management within the Financial Industry.

Key Skills and Competencies

• Market research, competitor analysis, digital marketing tools, and brand building.
• Demonstrate strong written and verbal communication, creative problem-solving, and the ability to deliver impactful presentations.
• Maintain a customer-focused approach through excellent customer service management and strong business development skills.

Overall Job Purpose

• Reporting to the CEO, the HR and Administration Manager will provide strategic leadership and technical support in human resource management and guide management on staff matters and their impact on the business.
• The function will ensure the adequacy of competent, motivated, engaged, and productive staff by creating a work environment that supports employees’ career aspirations.

Roles and Responsibilities
Human Resource Policies and Strategies

• Manage the employee life cycle within the organization in accordance with labour laws.
• Develop and implement human resource strategies, ensuring alignment with the company’s corporate strategies.
• Ensure that the Sacco has an approved HR policy framework that reflects the best HR practices.
• Ensure the Sacco’s HR policies, procedures, and practices comply with the relevant labour laws.
• Ensure the Sacco operates with an optimal workforce through human resource planning, regularly reviewing and updating job descriptions to reflect staff business needs.
• Manage the recruitment process to attract, hire, and retain competent staff.
• Provide technical guidance in implementing an effective performance management process.
• Verify the accuracy of the staff payroll.
• Maintain relevant HR records and ensure they are up to date.

Administration Management

• Ensure compliance with administrative regulations by overseeing the processing and renewal of business permits, insurances, leases, service level agreements, and other relevant contracts.
• Develop staff management programmes for the Sacco, including training schedules, marketing plans, staff rotation, and succession plans.
• Manage office administration functions, such as security and stationery management, as well as supervising the Administration & Registry Assistant and Office Assistant.
• Provide administrative support to the CEO’s office, including performing Personal Assistant duties and secretarial services for the board.
• Maintain the Sacco’s calendar and provide logistics support for meetings and travel, ensuring that agendas and budgets are approved in advance.
• Participate in member education programmes and campaigns aimed at increasing share capital, while also managing accounts of deceased members.
• Ensure that fixed assets are properly tagged before being assigned to users.

Requirements

• A Bachelor’s degree in Human Resource Management or a Business degree with postgraduate HR qualifications. A Master’s degree in HR or Business Administration is an added advantage.
• Member of the IHRM(K) with Current Practicing Certificate
• Minimum 5 years of working experience, 3 of which should be at the management level
• Proven ability to effectively manage essential HR functions, including talent management, compensation and benefits, and employee relations.
• Ability to develop HR policies and strategies, write board papers and reports, and communicate effectively.
• Proven skills in mentoring, coaching, and counselling.
• Ability to interpret and apply relevant labour laws in day-to-day work.
• Proficiency in all MS Office applications and a working knowledge of HR information systems (HRIS).

Overall Job Purpose

• Responsible for recruiting new members and selling SACCO financial products, growing business and market share in Kenya while maintaining strong relationships.

Roles and Responsibilities

• Recruit new quality organizations and advise them on eligibility for joining Sacco.
• Recruit new members from existing and new organizations, ensuring compliance with Sacco policies and procedures.
• Act as the point of contact for assigned relationships and achieve market share growth according to SACCO targets.
• Explain to members the different types of financial products available and their respective terms and conditions.
• Drive revenue growth by selling products and services, meeting set targets.
• Find new leads, set meetings, follow up on presentations, and close recruitment and sales deals.
• Develop and maintain referral networks internally and externally.
• Manage collections and remittances for members.
• Work closely with the marketing team in organizing events/promotions for new customer acquisition.

Academic Qualifications & Experience

• Minimum diploma in sales and marketing.
• Minimum one year of sales and marketing experience in a Sacco or financial institution.
• Prior Sacco or financial institution experience is a plus.

Key Skills and Competencies

• Excellent communication and interpersonal skills.
• Ability to work independently.
• Team player with strong integrity