Jobs at OYA Microcredit

Jobs at OYA Microcredit

Jobs at OYA Microcredit

Jobs at OYA Microcredit. OYA Microcredit is the leading lending platform for micro and small businesses in fast growing African economies.

Jobs at OYA Microcredit

  1. Finance Assistant
  2. Human Resource Officer
  3. Call Center Officer

Finance Assistant

Jobs at OYA Microcredit

Job Summary:

We are looking for a Finance Assistant to support our day-to-day transactions, including expenses and payroll.

Responsibilities:

  • Update financial spreadsheets with daily transactions
  • Prepare balance sheets
  • Track and reconcile bank statements
  • Create cost analysis reports (fixed and variable costs)
  • Process tax payments
  • Support monthly payroll and keep organized records
  • Record accounts payable and accounts receivable
  • Process invoices and follow up with clients, suppliers and partners as needed
  • Provide administrative support during budget preparation
  • Participate in quarterly and annual audits

Requirements and skills :

  • Work experience as a Finance Assistant, Finance Officer or similar role
  • Good knowledge of accounting and bookkeeping procedures
  • Advanced MS Excel skills (creating spreadsheets and using financial functions)
  • Familiarity with accounting software (e.g. QuickBooks)
  • Organizational and time-management skills
  • Attention to detail, with an ability to spot numerical errors
  • BSc degree in Finance, Accounting or Economics
  • At least 2years experience

Human Resource Officer

Jobs at OYA Microcredit

Job Summary:

We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.

Responsibilities:

  • Support the development and implementation of HR initiatives and systems
  • Provide counseling on policies and procedures
  • Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
  • Create and implement effective onboarding plans
  • Develop training and development programs
  • Assist in performance management processes
  • Support the management of disciplinary and grievance issues
  • Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
  • Review employment and working conditions to ensure legal compliance

Requirements and skills :

  • Proven experience as HR officer, administrator or other HR position
  • Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
  • Understanding of labor laws and disciplinary procedures
  • Proficient in MS Office; knowledge of HRMS is a plus
  • Outstanding organizational and time-management abilities
  • Excellent communication and interpersonal skills
  • Problem-solving and decision-making aptitude
  • Strong ethics and reliability
  • Education qualification is Diploma
  • 2 years of experience

Call Center Officer

Jobs at OYA Microcredit

Job Summary:

We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.

Responsibilities:

  • Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Requirements and skills :

  • Recent university graduate
  • Strong oral communication skills
  • Extremely strong interpersonal skills
  • Innate empathy and compassion to deliver world-class customer service
  • Ability to operate under intense pressure
  • Computer literacy and proficiency and experience in common software such as MS Word and Excel
  • Strong analytical skill

How to Apply

Submit your application to careers@oyamicrocredit.co.ke.

For More Details Visit > OYA Microcredit Careers


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