• This position requires a highly organized and friendly individual who possesses excellent communication and interpersonal skills

KEY DUTIES AND RESPONSIBILITIES

• Greet and direct visitors, patients, and staff in a professional and courteous manner.
• Answer incoming calls, take messages, and transfer calls as needed.
• Schedule appointments for patients, verify insurance information, and process patient registration. Maintain patient confidentiality and comply with all regulations.
• Assist with patient flow, check-in and check-out procedures.
• Process payments and handle billing inquiries.
• Maintain a clean and organized reception area. •Assist with other administrative tasks as assigned.

QUALIFICATIONS: ACADEMIC & PROFESSIONAL 

• High school diploma or equivalent.
• Previous experience as a receptionist in a healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite.
• Ability to maintain a professional demeanor under pressure.

KEY DUTIES AND RESPONSIBILITIES

• Provide direct patient care, including assessment, planning, implementation, and evaluation of nursing care.
• Administer medications and treatments according to physician orders.
• Monitor patients’ vital signs and report any changes to the physician.
• Educate patients and families about their condition, treatment plan, and self-care instructions..
• Collaborate with physicians, other nurses, and other healthcare professionals to ensure continuity of care.
• Maintain accurate and complete patient records.
• Participate in quality improvement initiatives and ongoing professional development.
• Adhere to all hospital policies and procedures, including infection control and safety protocols.
• Maintain a safe and therapeutic environment for patients.

QUALIFICATIONS: ACADEMIC & PROFESSIONAL

• Registered and licensed with the Nursing Council of Kenya
• Bachelor of Science in Nursing from a recognised University KRCHN preferred.
• Minimum of 3 years of experience in a hospital setting preferred.
• Strong clinical skills and knowledge of nursing principles and procedures.
• Excellent communication, interpersonal, and problem-solving skills.
• Compassionate and empathetic nature.

KEY DUTIES AND RESPONSIBILITIES

• Identifying patients and their personal information by reviewing their identity documents.
• Assessing patient needs, reviewing patient history, and determining the reason(s) for drawing blood.
• Selecting gauge needles and preparing veins or fingers for blood drawing.
• Extracting blood from patients through venipuncture or fingersticks.
• Analyzing blood specimens using the correct testing equipment, when necessary.
• Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients.
• Supplying diagnostic notes to physicians, other healthcare professionals, and hospitals.
• .Keeping and maintaining records of patient names, volume of blood drawn, and diagnostic findings.
• Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing of blood specimens.
• Ordering laboratory supplies, as needed.

REQUIRED QUALIFICATIONS FOR THE POSITION

• Bachelor of Science in Medical Laboratory
• 3+ Years of Proven experience working as a phlebotomist.
• Understanding of proper patient identification methods.
• Knowledge of legal requirements pertaining to drawing blood, handling specimen samples, and the use of relevant medical equipment.
• Phlebotomy certification preferred
• Experience using effective puncture techniques.
• Knowledge of testing protocols and the use of testing equipment.