Jobs at DotConnectAfrica Group

• Provide virtual administrative support to the team, including managing emails, scheduling appointments, and maintaining calendars.
• Coordinate and schedule meetings, conference calls, and travel arrangements as needed.
• Prepare and edit documents, reports, and presentations using various software tools.
• Conduct research and gather information on various topics to assist in decision-making and project planning.
• Assist in managing and organizing electronic files, documents, and databases.
• Handle incoming and outgoing phone calls and messages, redirecting calls and taking accurate messages when necessary.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Assist in coordinating and organizing company events, conferences, and meetings, including logistics, catering, and materials preparation.
• Monitor and manage social media accounts and online presence, including content creation and scheduling posts.
• Assist in basic bookkeeping tasks, such as tracking expenses, preparing invoices, and reconciling accounts.
• Collaborate with team members and provide administrative support to ensure efficient workflow and productivity.
• Stay updated on industry trends and new tools/technologies to enhance administrative efficiency.

Requirements:

• Strong attention to detail.
• Ability to prioritize tasks, work under pressure and meet deadlines
• Strong report writing with the ability to explain and analyze complex information.
• Competent in Microsoft Office i.e. MS Word, Excel, Access, PowerPoint and databases and AI tools
• Strong work ethic. Ability to uphold work policies and regulations
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong written and verbal communication skills, with attention to detail.
• Proficient in using productivity tools such as email clients, calendar applications, document editing software, and project management platforms as well as AI tools.
• Ability to adapt quickly to changing priorities and handle multiple tasks simultaneously.
• Strong problem-solving skills and ability to work independently.
• Familiarity with social media platforms and basic marketing principles.
• High level of integrity and ability to handle confidential information.
• Reliable internet connection and a suitable home office setup.
• Availability during regular business hours for coordination and communication with the team.

Preferred Qualifications:

• Bachelor’s degree in business administration, communications, or a related field.
• Experience working in a remote/virtual work environment.
• Knowledge of online collaboration tools and project management software.
• Familiarity with bookkeeping principles and tools.

Where to Apply?

Interested applicants should submit a current Curriculum Vitae by (Date) to hr@dotconnectafrica.org

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Take responsibility for projects and solutions within the larger business initiative.
• Handle business-critical IT tasks and systems administration.
• Research and evaluate emerging technologies, hardware, and software.
• Track and maintain hardware and software inventory.

Responsibilities

• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
• Make sure system components work together seamlessly to meet business needs, using their full capabilities, stay informed about new features and competitor solutions, and provide input to management.
• Analyze processes, technologies, and vendors continually to find areas for improvement.
• Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they’re offering the best possible service and value for business needs.
• Train staff and Interns on systems use, troubleshoot issues, and provide technical support
• Execute disaster planning and maintain data backups.

Required Skills & Qualifications

• Four or more years of experience in IT management, including DevOPs
• Ability to assess and recruit top candidates, train new IT staff and Interns, and supervise and motivate team members for high performance.
• Ability to identify software needs.
• Knowledge of architecture processes and performance reports of operating systems.
• Strong critical thinking skills.
• Skills to understand and oversee code development – both software and mobile.

Deep knowledge of the following.

1. Programming languages such as PHP, CMS, WordPress is required, and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies,

2. Enterprise backup and recovery procedures and systems performance monitoring

3. Expertise in implementing, configuring, and testing IT solutions

4. Strong creative and analytical thinking

5. Fundamentals of Cyber Security

6. Systems and networks.

7. Data analysis, DevOps, Cloud computing, Machine learning.

Preferred Education Background

• Bachelor’s degree (or equivalent) in information technology or computer science.
• Professional certification

Where to Apply

Interested applicants should submit a current Curriculum Vitae by (Date) to hr@dotconnectafrica.org
Subject – IT Manager