Ongoing Recruitment at Brites Management Services Ltd

DUTIES AND RESPONSIBILITIES

Backend Development:

• Develop, test, and maintain server-side logic using Laravel PHP framework.
• Build reusable code and libraries for future use.
• Implement security and data protection protocols.
• Develop APIs (RESTful and/or GraphQL) for scalable applications.

Database Management (MySQL):

• Design and manage MySQL databases with data integrity and high performance.
• Perform database migrations using Laravel’s system.
• Optimize MySQL queries and maintain backup procedures.

API Integration and Development:

• Integrate third-party services and APIs with Laravel applications.
• Troubleshoot and debug any API-related issues.

Collaboration:

• Work with front-end developers to integrate user-facing elements with server logic.
• Collaborate with DevOps teams to implement CI/CD pipelines.
• Participate in code reviews to enhance code quality.

Performance Optimization:

• Identify performance bottlenecks and optimize backend performance.
• Troubleshoot production issues and provide rapid fixes.

Security & Best Practices:

• Implement security best practices in the codebase, including secure authentication, data encryption, and handling vulnerabilities.
• Stay updated with the latest security measures and ensure compliance with data privacy regulations (e.g., GDPR, HIPAA).

Documentation:

• Create and maintain technical documentation for new and existing features.
• Write clear and concise code documentation for fellow developers and technical teams.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field
• 2+ years of experience as a backend developer, specifically with Laravel and JavaScript.
• Excellent communication and teamwork abilities to work with cross-functional teams.
• Experience with Node.js for backend development.
• Knowledge of WebSockets and real-time communication in Laravel.
• Understanding of CI/CD pipelines and automation tools like Jenkins or GitLab CI.

DUTIES AND RESPONSIBILITIES

• Create, manage, and optimize websites for usability and performance.
• Maintain and update inventory records for tools, parts, and equipment in the store.
• Monitor stock levels to ensure sufficient quantities are available for production.
• Conduct regular stock-taking and reconciliations.
• Issue materials, spare parts, or tools to technicians, engineers, and other departments.
• Track which department or employee has received items to maintain accountability.
• Receive incoming deliveries, verify the quantity and quality against orders.
• Report damaged or missing items to the procurement team for follow-up.
• Identify stock shortages and communicate with the procurement team for timely reorders.
• Help forecast future stock needs based on usage trends.
• Maintain accurate records of stock movements and prepare reports on stock levels.
• Use software or inventory systems to log transactions and ensure data accuracy.
• Ensure the store is well-organized, with all items placed in appropriate locations.
• Follow safety protocols when handling and storing materials, especially if they involve hazardous goods.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Proven experience in web design and app management.
• Diploma in Procurement, Supply Chain Management, or a related field.
• Experience: 2+ years in a similar role within a manufacturing or automotive company.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and inventory management systems.
• Excellent attention to detail and problem-solving skills.
• Good communication and teamwork abilities.

DUTIES AND RESPONSIBILITIES

• Manage incoming customer inquiries via phone, email, and in-person visits.
• Provide accurate information about products, services, and policies.
• Handle customer complaints and ensure effective solutions in a timely manner.
• Maintain a professional and friendly demeanor during all interactions.
• Use telephone etiquette to answer and transfer calls efficiently.
• Monitor and respond to customer messages on social media platforms.
• Keep records of customer interactions, inquiries, and resolutions.
• Support the administrative team with front desk tasks as needed.
• Escalate complex issues to the relevant department for resolution.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 2+ years of experience as a Customer Service Representative or Receptionist.
• Excellent communication skills, both verbal and written.
• Knowledge of social media platforms and the ability to engage with customers online.
• Strong telephone etiquette and ability to handle calls professionally.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to manage time effectively and prioritize tasks.
• Problem-solving skills with a customer-oriented approach.

DUTIES AND RESPONSIBILITIES

• Provide timely technical support to clients and internal teams, resolving hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Assist with software updates, backups, and system maintenance.
• Respond to support requests through email, phone, or in person, and document all issues.
• Train end-users on basic software and hardware functionalities.
• Maintain accurate logs of system performance, issues, and resolutions.
• Ensure adherence to IT policies and procedures.
• Escalate complex issues to senior IT staff when necessary.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in ICT or a related field.
• 1-2 years of experience in an ICT support role handling technical issues with clients.
• Strong knowledge of operating systems (Windows, MacOS, etc.) and common software applications.
• Familiarity with basic networking concepts (LAN, WAN, VPN).
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving skills with a customer-focused approach.

DUTIES AND RESPONSIBILITIES

• Monitor online portals, newspapers, and other sources for relevant tenders and bidding opportunities.
• Maintain a database of ongoing and upcoming tender opportunities in line with company services.
• Prepare comprehensive tender responses and proposals according to the client’s requirements.
• Ensure all bid documents are accurate, complete, and aligned with submission guidelines.
• Coordinate with internal teams to gather necessary information (pricing, technical data, certifications, etc.).
• Develop a checklist for each tender to ensure all mandatory documents are included.
• Draft compelling proposals that highlight the company’s strengths, capabilities, and value propositions.
• Ensure the proposals meet both technical and financial criteria set by the client.
• Customize submissions to suit the unique requirements of each tender or bid.
• Submit tenders on time, following both electronic and manual submission processes where applicable.
• Ensure the packaging and delivery meet the instructions stated in the tender documents.
• Track the status of submitted tenders and follow up with clients for feedback.
• Maintain a tender log and update the status of each bid regularly.
• Communicate promptly with clients to clarify queries or provide any additional information post-submission.
• Maintain proper records of all tenders and proposals submitted.
• Generate weekly or monthly reports summarizing tender activities and outcomes for management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Proven experience in tender preparation and management, preferably in the events industry.
• Strong proposal writing skills with attention to detail.
• Good understanding of compliance and bid submission processes.
• Excellent time management and ability to meet strict deadlines.
• Strong research, analytical, and organizational skills.
• Proficiency in MS Word, Excel, and PowerPoint.

DUTIES AND RESPONSIBILITIES

• Process and review all invoices, ensuring accuracy and compliance with company policies.
• Verify and match invoices with purchase orders and delivery notes.
• Schedule and execute timely payments to suppliers while ensuring cash flow optimization.
• Maintain vendor relationships and resolve any discrepancies related to billing or payment issues.
• Prepare and process recurring payments and expense reimbursements.
• Generate and send invoices to customers in a timely manner.
• Monitor accounts receivable aging reports and follow up on overdue accounts.
• Reconcile customer payments and allocate receipts against outstanding invoices.
• Assist in the resolution of customer disputes regarding billing and payment issues.
• Prepare and maintain reports on accounts receivable status and collections activity.
• Prepare monthly financial reports related to accounts payable and receivable for management review.
• Conduct monthly reconciliations of accounts payable and receivable to ensure accuracy and integrity of financial data.
• Assist in preparing year-end financial statements and support audit requests by providing necessary documentation.
• Ensure compliance with internal controls and accounting policies to safeguard company assets.
• Maintain proper documentation and records for all transactions in accordance with audit and compliance standards.
• Assist in developing and improving accounting processes and systems for greater efficiency and accuracy.
• Work closely with the finance team and other departments to ensure smooth financial operations.
• Provide financial insights and support to management regarding cash flow and budgeting.
• Participate in training and development initiatives to improve accounting practices within the organization.
• Assist in budgeting and forecasting processes, providing insights based on accounts payable and receivable trends.
• Stay updated on industry trends, regulatory changes, and best practices in accounting.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree in Accounting, Finance, or a related field is preferred or CPA K
• A minimum of 3 years of experience as an Accountant, specifically in payables and receivables, within a busy manufacturing company.
• Strong understanding of accounting principles and practices.
• Proficient in accounting software and MS Excel.
• Excellent analytical and problem-solving skills.

DUTIES AND RESPONSIBILITIES

• Identify and pursue new business opportunities in the science and laboratory equipment sector.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Develop and implement effective sales strategies to achieve sales targets and expand the customer base.
• Build and maintain strong relationships with existing and potential clients through regular communication and follow-ups.
• Prepare and deliver engaging sales presentations to clients, showcasing our products and services.
• Collaborate with internal teams to ensure customer satisfaction and timely delivery of products.
• Track sales performance metrics and report on sales activities, achievements, and areas for improvement.
• Participate in industry events, trade shows, and networking activities to promote the company’s offerings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in a business-related course.
• Minimum of 2 years of experience in sales, preferably in the laboratory or scientific equipment sector.
• Strong understanding of sales principles and techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.
• A valid driver’s license is an advantage.

DUTIES AND RESPONSIBILITIES

• Greet customers and assist them in selecting products that meet their needs.
• Provide detailed information about product features and benefits.
• Process sales transactions accurately and efficiently.
• Maintain knowledge of current promotions and product offerings.
• Ensure the sales area is clean, organized, and well-stocked.
• Build and maintain relationships with customers to encourage repeat business.
• Assist with inventory management, including stock replenishment and reporting discrepancies.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.
• Attend training sessions to improve product knowledge and sales techniques.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• A Diploma or Certificate in Sales, Marketing, Business Administration, or a related field.
• 1-2 years of previous experience in a sales or retail environment.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Excellent customer service skills with a friendly and approachable demeanor.
• Proficient in using point-of-sale systems and basic computer applications

DUTIES AND RESPONSIBILITIES

• Greet customers and assist them in selecting products that meet their needs.
• Assist in maintaining and updating financial records, including ledgers, journals, and accounts payable/receivable.
• Ensure that all financial transactions are accurately recorded in the accounting system.
• Process invoices from vendors and service providers, ensuring timely and accurate payments.
• Generate and distribute invoices to customers and follow up on outstanding payments.
• Reconcile bank statements and resolve any discrepancies in a timely manner.
• Assist in month-end and year-end closing activities, including account reconciliations and preparing necessary schedules.
• Support in the preparation of financial statements, reports, and summaries for management review.
• Assist in generating regular reports on accounts payable, accounts receivable, and other financial metrics.
• Maintain proper documentation for all financial transactions to ensure compliance with internal policies and external regulations.
• Assist in audits by providing necessary documentation and information to auditors.
• Collaborate with other team members in the accounting department to streamline processes and improve efficiency.
• Support the finance team with any ad hoc accounting tasks or special projects as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• CPA (Certified Public Accountant) qualification or a Diploma in Accounting, Finance, or a related field is required.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Basic understanding of accounting principles and practices.
• Proficient in Microsoft Office Suite, especially Excel; familiarity with accounting software is a plus.

DUTIES AND RESPONSIBILITIES

• Identify key contacts at potential client companies and approach them to establish and foster a relationship.
• Maintain good relationships with clients.
• Pre-planning weekly sales prospects.
• Networking, Cold calling and visiting potential clients.
• Arranging meetings with potential clients and explain the services and provide estimates and proposals.
• Record information on a database and maintain clients’ database.
• Setting up of appointments.
• Survey and assess potential clients’ needs.
• Preparing of quotations/proposals/tenders and presentations.
• Conduct follow up calls, relationship building and free demos for clients.
• Negotiating the sales and clinching business with clients.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.
• Aim to preserve and renew contracts.
• Grow the business by identifying new sales and business development opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Provide excellent service in order to maintain a positive reputation for the business.
• Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.
• Develop and execute a strategies to meet the set revenue targets.
• Promote high-quality sales, supply and customer service processes.
• Target appropriate clients

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Sales and Marketing or related field.
• Minimum 3 years working experience as a Sales and Marketing Manager in a reputable organisation.
• Previous work experience in sales and marketing with a cleaning company or related service.
• Track record of accomplishment of Cleaning services sales.
• Aggressive in marketing.
• Excellent communication and selling skills.
• Outgoing personality with useful networks.
• Relevant experience is key.
• Self-motivated with Go-getter attitude

DUTIES AND RESPONSIBILITIES

• Create, manage, and optimize websites for usability and performance.
• Ensure websites are SEO-friendly and compatible with various devices.
• Implement updates and enhancements to meet business needs.
• Manage and maintain the functionality of mobile and web applications.
• Coordinate with developers to troubleshoot and resolve app issues.
• Monitor app performance and manage version upgrades.
• Oversee social media accounts (e.g., Facebook, Instagram, LinkedIn) to ensure consistent branding and engagement.
• Design and execute social media campaigns aligned with marketing strategies.
• Track analytics and generate reports on social media performance.
• Set up and manage online stores, including product listings, payment gateways, and inventory tracking.
• Ensure the e-commerce platform operates smoothly with minimal downtime.
• Analyze sales data and provide recommendations to improve conversion rates.
• Coordinate the implementation, customization, and maintenance of ERP systems, with a focus on ODOO.
• Collaborate with departments to ensure smooth ERP workflows and data integration.
• Provide support and troubleshooting for ERP system users.
• Manage IT infrastructure, including hardware, software, and networks.
• Diagnose and resolve technical issues for end-users.
• Ensure data security and regular system backups.
• Develop and maintain scripts for automation or data analysis.
• Provide Python-based solutions for business needs when required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree in IT, Computer Science, or a related field.
• Proven experience in web design and app management.
• Familiarity with social media marketing and e-commerce platforms.
• Experience with ERP systems (preferably ODOO), either functional or backend.
• Strong troubleshooting and IT maintenance skills.
• Basic to intermediate Python programming knowledge is an added advantage.
• Excellent problem-solving abilities with strong communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Should be willing to travel across East Africa

JOB SUMMARY

• The Supply Chain Director will oversee the daily operations in the areas of supply and production. The primary objective is to improve efficiency and effectiveness of cross departmental collaboration, execute business activities as assigned by the MD, set operational policies, inform the MD of the company’s operational performance on a regular basis, communicate business goals to employees and manage employees. The employee will be responsible for ensuring individual departments are effective in achieving their goals.

DUTIES AND RESPONSIBILITIES

Strategic Planning and Execution

• Work closely with the senior management and the executive team to establish the company’s strategic goals and develop long-term plans to achieve them
• Identify opportunities for optimization, and make informed decisions regarding resource allocation
• Have a deep understanding of the business landscape and be able to align operational activities with the overall strategic direction of the company
• Collaborate with the Agricultural Produce sourcing team to optimize sourcing, maximize volumes sourced, build and maintain long-term sustainable relationships with our smallholder farmer base, and implement strategies to mitigate long-term supply risk
• Establish with the Factory Manager a manufacturing plan and policy guidelines to drive the performance of key result areas on production activities and continuous implementation monitoring
• Develop and implement efficient logistics strategies.

Operational Management and Oversight

• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Monitoring processes, implementing and enforcing policies and procedures, and troubleshooting any operational issues that may arise
• Enhance and maintain operational systems, processes, and best practices for improved efficiency and performance which will drive the overall success of the company
• Oversee the production of monthly reports outlining progress and milestones realized within the Production and Supply
• Monitor the facility’s equipment needs and ensures that the technical team is working to keep the company’s equipment and physical facility properly maintained
• Ensures that quality standards are understood and meet acceptable limits in the manufacturing and distribution process. Assure that policies and documentation are current and facility is compliant with customer audit requirements.
• Sourcing and farmer engagement and support activities;
• Ensure the procurement of Agricultural Produce from approximately 4,000 farmers is optimized, ensuring timely and cost-effective sourcing
• Manage the field team responsible for farmer engagement and agronomic support activities
• Supervise the field team handling farmer and field certification activities
• Coordinate the field team responsible for quality checks at the field level
• Ensure compliance with organic and fair for life certification standards

Forecasting and Budgets

• Support the execution of raw material procurement processes and coordinate material and resources allocation outside of Agricultural Produce as appropriate
• Support the CFO in the development and reporting against budgets, forecasts, and resource allocation effectively
• Review financial information and propose adjustments to operational budgets to promote profitability
• Oversee the cost-effective management of supply, production and logistics in consistence with budgeted levels of costs

Compliance and Risk Management

• Ensure compliance with industry regulations and environmental standards
• Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment
• Identify and mitigate operational risks to ensure business continuity
• Maintain up-to-date knowledge of industry trends, technologies, and best practices

Team Leadership and Development

• Lead, motivate, and support the team within a time-sensitive and demanding environment
• Guide, mentor and support staff while fostering a positive and productive work environment.
• Ensure effective communication and collaboration within the team, promote professional growth and development, and identify and address any performance issues
• Foster a spirit of teamwork and unity among department leaders that encourages top performance and employee retention
• Coordinate with other department heads to ensure collaboration across all parts of the organization
• Support the Head of HR in developing and nurturing a dynamic and competent workforce through a robust performance driven culture
• Promotes cross training to optimize workforce, ensures functional coverage, reduce labor costs, and supports succession planning

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• 8+ years of experience in supply chain management, with a focus on procurement and production in a busy food processing company.
• Proven experience as a Chief Buyer, preferably with experience sourcing produce directly from farmers.
• Strong background in production planning, quality assurance, logistics, and maintenance management.
• Knowledge of sustainability practices in supply chains is an added advantage.

DUTIES AND RESPONSIBILITIES

Sales Strategy & Execution

• Develop comprehensive solar sales plans aligned with the company’s business goals.
• Identify and target new business opportunities in residential, commercial, and industrial markets.
• Design and execute short-term and long-term sales strategies to achieve revenue targets.
• Forecast solar product demand and prepare sales pipelines with a focus on growing market share.
• Regularly assess sales performance metrics and adjust strategies to optimize results.

Team Management & Leadership

• Lead, mentor, and motivate a team of solar sales representatives to meet or exceed targets.
• Develop key performance indicators (KPIs) and sales goals for team members.
• Conduct regular performance evaluations and provide training, coaching, and professional development.
• Create a collaborative, goal-oriented team environment that fosters continuous improvement.

Business Development & Relationship Management

• Build and maintain strong relationships with key stakeholders, including distributors, contractors, and installers.
• Establish partnerships with real estate developers, energy consultants, and government bodies to grow business opportunities.
• Manage the preparation of proposals, tenders, and service agreements.
• Oversee post-sale customer support and ensure a seamless experience throughout the sales cycle.

Market Research & Competitor Analysis

• Monitor industry trends, market developments, and competitor activities in the solar energy sector.
• Conduct in-depth market research to understand consumer behavior, regulatory requirements, and business challenges.
• Recommend product improvements and new service offerings based on market insights.

Budgeting & Financial Management

• Develop and manage the solar sales budget, ensuring efficient allocation of resources.
• Monitor profitability by managing margins, pricing strategies, and discount frameworks.
• Prepare monthly, quarterly, and annual financial and sales reports for senior management.
• Ensure alignment with company-wide financial goals and KPIs.

Collaboration & Cross-Functional Coordination

• Work closely with the marketing team to design promotional campaigns that enhance brand visibility.
• Collaborate with the technical team to ensure smooth installation and customer satisfaction post-sales.
• Coordinate with logistics and procurement teams to ensure product availability and timely delivery.
• Support internal innovation initiatives to improve product offerings and meet customer needs.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field.
• 5+ years of experience in a senior sales role, preferably within the solar or renewable energy sector.
• Demonstrated success in driving sales growth and expanding market share.
• Previous experience in solar product sales or technical energy solutions is an added advantage.
• Proven ability to manage and develop high-performing sales teams.
• Strong business acumen with an analytical mindset and problem-solving capabilities.
• Proficiency with CRM tools and sales management software.