Job Openings at Mwananchi Credit Limited
Mwananchi Credit Ltd is a Licensed Micro-Finance in Kenya under the Company’s Act since 2010. We offer tailor-made financial solutions to our customers, both individuals and SMEs. We pride ourselves in offering emergency loans, timely and at competitive pricing. Job Openings at Mwananchi Credit Limited
- Accountant
- Front Office Administrator
- Product Lead β Check Off Loans Role
- Logbook/ Asset Finance – Team Leader(s)
- Relationship Officer(s)
Front Office Administrator
Job Openings at Mwananchi Credit Limited
The Front Office Administrator at Mwananchi Credit LimitedΒ is responsible for managing the reception area, handling customer inquiries, supporting daily office operations, and ensuring professional customer service at all times. The role involves coordinating communication, maintaining records, assisting visitors, and supporting branch administration activities.
The Front Office Administrator serves as the first point of contact for clients and visitors, helping create a professional and welcoming environment while ensuring smooth office operations.
Key Responsibilities:
- Handle customer calls professionally & efficiently
- Address inquiries, resolve complaints and offer solutions
- Promote company products and services when applicable
- Meet daily/weekly performance targets
Must Have Qualifications:
- Minimum of University degree/diploma
- At least 1 year work experience as a receptionist, preferably in a financial institution
- Experience in record keeping/data entry
Accountant
Job Openings at Mwananchi Credit Limited
The Accountant is responsible for managing financial records, preparing reports, monitoring transactions, ensuring compliance with financial policies, and supporting the overall financial operations of the company. The role focuses on accuracy, accountability, budgeting, reconciliations, and maintaining proper financial controls.
The Accountant supports management by providing timely financial information, ensuring proper documentation, and assisting in decision-making through accurate reporting and analysis.
Key Responsibilities:
- Budgeting, forecasting and financial analysis.
- Prepare monthly and quarterly financial statements.
- Ensure compliance with accounting standards.
- Manage accounts payable/receivable and payroll support.
Must Have Qualifications:
- Bachelor’s in Finance, Accounting, or related field (CPA, ACCA, or equivalent is a plus).
- 3-5 years of accounting or finance experience.
- Proficiency in financial systems
Product Lead β Check Off Loans Role
Job Openings at Mwananchi Credit Limited
The Product Lead β Check Off Loans is responsible for managing and growing the check-off loan product portfolio by developing business opportunities, building partnerships, overseeing loan performance, and ensuring smooth product operations. The role focuses on driving product growth, improving customer experience, managing collections performance, and ensuring achievement of business targets.
The Product Lead works closely with sales, credit, operations, and partner institutions to strengthen the check-off loans business and maintain a healthy loan portfolio.
Responsibilities:
- Expertise in designing and delivering checkoff products
- Customer-centric product development
- Knowledge of payroll lending compliance standards
Must Have Qualifications:
- Strong financial acumen and data- driven decisions
- Knowledge of checkoff financing market and regulations
- Managing and motivate sales teams Apply For This Position Scan below QR Code to fill in form Deadline: 28th May 2026
Logbook/ Asset Finance – Team Leader(s)
Job Openings at Mwananchi Credit Limited
The Team Leader is responsible for managing and supervising a field or sales team to achieve loan disbursement, customer acquisition, and collection targets. The role involves guiding team members, monitoring daily activities, ensuring excellent customer service, and supporting branch performance growth.
The Team Leader acts as a link between management and field staff by ensuring smooth operations, discipline, reporting, and target achievement.
Key Responsibilities:
β’ Communicate with cross-functional teams
β’ Analyze customer data and segment markets
β’ Manage and grow a product line
β’ Support conversions and growth
β’ Track performance & targets
Must Have Qualifications:
β’ Knowledge of logbook financing market and regulations
β’ Managing and motivate sales teams
β’ Experience in Microfinance Sector
Relationship Officer(s)
Job Openings at Mwananchi Credit Limited
The Relationship Officer is responsible for building and maintaining strong customer relationships, promoting company products and services, acquiring new clients, and supporting loan processing and collections. The role focuses on customer service, business growth, portfolio management, and ensuring clients receive timely financial solutions.
The Relationship Officer works closely with customers to understand their financial needs, provide guidance on loan products, and ensure timely repayment while maintaining excellent customer experience.
Key Responsibilities:
β’ Manage client relationships, promote products and generate leads
β’ Identify needs, offer solutions and drive sales
β’ Handle inquiries, resolve issues and support service delivery
β’ Maintain records and ensure compliance
Must Have Qualifications:
β’ Bachelor’s degree/diploma in Business, Finance or related field.
β’ Customer-facing experience in banking or finance.
β’ Experience in sales, client relations.
How to Apply for Job Openings at Mwananchi Credit Limited
If you have the qualities and experience we are looking for, we would love to know you better. Kindly fill in your details and complete the application form below.
Apply For This Position by filling in form
- Accountant
- Front Office Administrator
- Product Lead β Check Off Loans Role
- Team Leader Role
- Relationship Officer(s)
Deadline: 28th May 2026
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