Internship Opportunities at MOGO Kenya Limited

Graphic Designer at MOGO Kenya

Internship Opportunities at MOGO Kenya Limited

About MOGO Kenya:

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing. Internship Opportunities at MOGO Kenya Limited

MOGO Kenya Careers

  1. Customer Care Agent Intern
  2. Debt Collection Call Center Intern
  3. Sales Officer Intern – Nairobi
  4. Sales Officer Intern – Coast
  5. Sales Officer Intern – Thika
  6. Sales Officer Intern – Wote
  7. Sales Officer Intern – Garissa
  8. Sales Officer Intern – Nyanza
  9. Sales Officer Intern – Bomet
  10. Sales Officer Intern – Eldoret
  11. Sales Officer Intern – Naivasha
  12. Sales Officer Intern – Mumias
  13. Product Trainer – Smartphone Financing

Product Trainer – Smartphone Financing

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

Key Responsibilities:

  • Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
  • Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
  • Create training materials, including presentations, manuals, and documentation.
  • Evaluate the effectiveness of training programs and continuously improve based on feedback.
  • Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
  • Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
  • Assist in the development of onboarding processes for agents, dealers, and other team members.

What you will need:

Qualifications:

  • Proven experience as a trainer or in a teaching role, preferably in sales or finance.
  • Experience in training people on using apps or software is a must.
  • Strong communication, presentation, and organizational skills.
  • Ability to create effective training materials and courses.
  • Familiarity with mobile apps and CRM systems used in device financing.
  • Fluency in English and Swahili.

Customer Care Agent Intern

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

Key Responsibilities:

  •  Customer Interaction:
  • Respond promptly to customer inquiries via phone, email, live chat, and social media.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain a positive, empathetic, and professional attitude toward customers always.

Problem Resolution:

  • Identify and assess customers’ needs to achieve satisfaction.
  • Troubleshoot and resolve customer issues accurately and efficiently.
  • Escalate unresolved issues to the appropriate departments or management.

Product Knowledge:

  • Develop a deep understanding of the company’s products and services.
  • Stay updated with product changes and enhancements to provide accurate information.

Documentation and Reporting:

  • Document all customer interactions, inquiries, and complaints in the CRM system.
  • Prepare and maintain detailed records of customer interactions and transactions.
  • Provide feedback on the efficiency of the customer service process.

Team Collaboration:

  • Collaborate with other team members to ensure consistent and high-quality customer service.
  • Participate in team meetings, training sessions, and ongoing professional development.
  • Sales. Respond to all sales inquiries and generate applications from the inquiries.

 

What you will need:

Education:

  • Diploma or equivalent; a college degree in Business Administration, or related field is preferred.

Experience:

  • Previous customer service experience is preferred.

Skills:

  • Excellent communication and interpersonal skills. (Both English and Kiswahili)
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using customer service software, databases, and tools.
  • Ability to handle stressful situations and difficult customers with patience and professionalism.
  • Good organizational and time management skills.
  • Speed.
  • Good typing skills

Additional Requirements:

  • Ability to work flexible hours, including evenings, weekends, and holidays if needed.
  • Familiarity with CRM systems and practices.

Physical Requirements:

  • Ability to sit for extended periods while using a computer.
  • Ability to work with headphones for extended time periods

Work Environment:

  • This job operates in a professional office environment. Remote work may be an option depending on company policies.

Debt Collection Call Center Intern

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.
  • Process and organize debt collection correspondence and related documentation.
  • Ensure compliance with contractual obligations and regulatory requirements.
  • Maintain accurate and up-to-date records of customer accounts including communication history and payment status.
  • Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.
  • Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.
  • Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.
  • Achieve and exceed set debt recovery targets and performance metrics.
  • Perform other related duties as assigned by the management
  • Any other duty assigned?

What you will need:

  • Diploma/Degree in Business Administration, or related field.
  • Relevant Call center experience will be an added advantage.
  • Strong desire to learn along with professional drive.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Excellent listening skills
  • Excellent computer skills.
  • Excellent negotiation skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Confidence

Sales Officer Intern – Nairobi

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Coast

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Thika

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Wote

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must.
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Garissa

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Nyanza

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Bomet

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Eldoret

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Naivasha

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Sales Officer Intern – Mumias

Internship Opportunities at MOGO Kenya Limited

Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

What you will do:

  • Selling the full range of MOGO Kenya financial products to customers
  • Sales of new & used cars, motorcycles, and three-wheelers for potential customers
  • Execution of the loan issuance process to potential customers
  • Facilitation of proper documentation per sale.
  • Assistance with administrative tasks (inspections, price updates, etc) when needed
  •  Manage incoming potential customers & follow up until the sale is completed.
  • Ensuring that the sales process is followed as per MOGO standards
  • Reaching the sales target of the branch through the avenues provided.
  • Any other duty that may be assigned.

What you will need:

  • Diploma/Degree in a business course or related field
  • One year of relevant sales experience
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
  • Strong analytical & problem-solving skills
  • Ability to adapt quickly and work independently
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.
  • Good leadership skills
  • Loyalty and Integrity

Internship Opportunities at MOGO Kenya Limited

With us you will:

Feel Good

  • Monthly stipend of Ksh. 30,000.
  • A friendly and dynamic work environment
  • An excellent well-being program:
  • Health insurance (after probation period)
  • Pension scheme (after probation period)
  • Active social life and events

Win

  • Fast results without the friction of bureaucracy
  • Great victories due to the transparency of the company and its goals
  • Bonuses and awards for the great work
  • Participate in victory celebrations with your co-workers

Grow

  • Together with an intelligent team
  • Yourself and the company with the established feedback culture
  • Your knowledge with training possibilities

How to Apply for Internship Opportunities at MOGO Kenya Limited


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