Internship Opportunities at MOGO Kenya Limited
About MOGO Kenya:
MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing. Internship Opportunities at MOGO Kenya Limited
MOGO Kenya Careers
- Customer Care Agent Intern
- Debt Collection Call Center Intern
- Sales Officer Intern – Nairobi
- Sales Officer Intern – Coast
- Sales Officer Intern – Thika
- Sales Officer Intern – Wote
- Sales Officer Intern – Garissa
- Sales Officer Intern – Nyanza
- Sales Officer Intern – Bomet
- Sales Officer Intern – Eldoret
- Sales Officer Intern – Naivasha
- Sales Officer Intern – Mumias
- Product Trainer – Smartphone Financing
Product Trainer – Smartphone Financing
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Customer Care Agent Intern
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
Key Responsibilities:
- Customer Interaction:
- Respond promptly to customer inquiries via phone, email, live chat, and social media.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude toward customers always.
Problem Resolution:
- Identify and assess customers’ needs to achieve satisfaction.
- Troubleshoot and resolve customer issues accurately and efficiently.
- Escalate unresolved issues to the appropriate departments or management.
Product Knowledge:
- Develop a deep understanding of the company’s products and services.
- Stay updated with product changes and enhancements to provide accurate information.
Documentation and Reporting:
- Document all customer interactions, inquiries, and complaints in the CRM system.
- Prepare and maintain detailed records of customer interactions and transactions.
- Provide feedback on the efficiency of the customer service process.
Team Collaboration:
- Collaborate with other team members to ensure consistent and high-quality customer service.
- Participate in team meetings, training sessions, and ongoing professional development.
- Sales. Respond to all sales inquiries and generate applications from the inquiries.
What you will need:
Education:
- Diploma or equivalent; a college degree in Business Administration, or related field is preferred.
Experience:
- Previous customer service experience is preferred.
Skills:
- Excellent communication and interpersonal skills. (Both English and Kiswahili)
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer service software, databases, and tools.
- Ability to handle stressful situations and difficult customers with patience and professionalism.
- Good organizational and time management skills.
- Speed.
- Good typing skills
Additional Requirements:
- Ability to work flexible hours, including evenings, weekends, and holidays if needed.
- Familiarity with CRM systems and practices.
Physical Requirements:
- Ability to sit for extended periods while using a computer.
- Ability to work with headphones for extended time periods
Work Environment:
- This job operates in a professional office environment. Remote work may be an option depending on company policies.
Debt Collection Call Center Intern
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.
- Process and organize debt collection correspondence and related documentation.
- Ensure compliance with contractual obligations and regulatory requirements.
- Maintain accurate and up-to-date records of customer accounts including communication history and payment status.
- Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.
- Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.
- Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.
- Achieve and exceed set debt recovery targets and performance metrics.
- Perform other related duties as assigned by the management
- Any other duty assigned?
What you will need:
- Diploma/Degree in Business Administration, or related field.
- Relevant Call center experience will be an added advantage.
- Strong desire to learn along with professional drive.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Excellent listening skills
- Excellent computer skills.
- Excellent negotiation skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Confidence
Sales Officer Intern – Nairobi
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Coast
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Thika
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Wote
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must.
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Garissa
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Nyanza
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Bomet
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Eldoret
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Naivasha
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Sales Officer Intern – Mumias
Internship Opportunities at MOGO Kenya Limited
Join us – you’ll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
What you will do:
- Selling the full range of MOGO Kenya financial products to customers
- Sales of new & used cars, motorcycles, and three-wheelers for potential customers
- Execution of the loan issuance process to potential customers
- Facilitation of proper documentation per sale.
- Assistance with administrative tasks (inspections, price updates, etc) when needed
- Manage incoming potential customers & follow up until the sale is completed.
- Ensuring that the sales process is followed as per MOGO standards
- Reaching the sales target of the branch through the avenues provided.
- Any other duty that may be assigned.
What you will need:
- Diploma/Degree in a business course or related field
- One year of relevant sales experience
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint is a must)
- Strong analytical & problem-solving skills
- Ability to adapt quickly and work independently
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
Internship Opportunities at MOGO Kenya Limited
With us you will:
Feel Good
- Monthly stipend of Ksh. 30,000.
- A friendly and dynamic work environment
- An excellent well-being program:
- Health insurance (after probation period)
- Pension scheme (after probation period)
- Active social life and events
Win
- Fast results without the friction of bureaucracy
- Great victories due to the transparency of the company and its goals
- Bonuses and awards for the great work
- Participate in victory celebrations with your co-workers
Grow
- Together with an intelligent team
- Yourself and the company with the established feedback culture
- Your knowledge with training possibilities
How to Apply for Internship Opportunities at MOGO Kenya Limited
- Customer Care Agent Intern
- Debt Collection Call Center Intern
- Sales Officer Intern – Nairobi
- Sales Officer Intern – Coast
- Sales Officer Intern – Thika
- Sales Officer Intern – Wote
- Sales Officer Intern – Garissa
- Sales Officer Intern – Nyanza
- Sales Officer Intern – Bomet
- Sales Officer Intern – Eldoret
- Sales Officer Intern – Naivasha
- Sales Officer Intern – Mumias
- Product Trainer – Smartphone Financing
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