Internship Opportunities at ENGIE Energy Access
ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services. Internship Opportunities
- Loan Recovery Intern
- Archiving Officer Intern
- Credit Assessment Intern
- Finance Intern
Loan Recovery Intern
Internship Opportunities at ENGIE Energy Access
Job Purpose/Mission
The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.
Responsibilities
- Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
- Ensure proper documentation of open loan cases.
- Ensure customers are paying on time in assigned loan portfolio
- Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
- Recommend and work with external service providers on portfolio management by escalating repossession cases.
- Customer education to customers on impact on loan non-repayments.
- Supporting the analysis of causes for portfolio deteriorations
- Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
- Restructure loan repayment plan from delinquent clients as per policy and procedure
Knowledge And Skills
Experience :
- Experience in customer relationship management
- Team player
- Computer literacy, particularly good working knowledge of Microsoft Excel
- Self-starter with a passion for the role and EEA’s mission to plug in the world.
Qualifications :
- Holder of Bachelor’s Degree in Business Administration or any other related field
- 1-year Previous experience in loan recovery preferably in a call center setting.
Language(s):
- English
- Kiswahili
Technology :
- Experience in technology required for the role
Finance Intern
Internship Opportunities at ENGIE Energy Access
Job Purpose/Mission
This internship offers the opportunity to gain hands-on experience in financial accounting processes within a dynamic and fast-paced environment. The intern will work closely with our finance team and contribute to various aspects of financial reporting, analysis, and compliance.
Responsibilities
- Support the reconciliation of accounts payable and accounts receivable transactions.
- Aid in the analysis of financial data to identify trends, variances, and opportunities for improvement.
- Assist in conducting financial audits and compliance reviews as needed.
- Collaborate with team members to ensure accurate and timely processing of financial transactions.
- Help maintain organized and up-to-date financial records and documentation.
- Support ad-hoc projects and tasks as assigned by the finance team.
Knowledge And Skills
Experience:
- Strong understanding of basic accounting principles and financial concepts.
- Excellent analytical skills with keen attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proactive attitude and willingness to learn.
Qualifications:
- Fresh graduate with a degree in Accounting, Finance, or related field.
Language(s):
- Good verbal and written communication in both: English & Kiswahili
Technology:
- Proficiency in technology required for the role.
- Proficiency in Microsoft Excel and other accounting software is a plus.
Archiving Officer Intern
Internship Opportunities at ENGIE Energy Access
Job Purpose/Mission
As an Archiving Officer Intern, you will be responsible for overseeing the organization, preservation, and retrieval of records and documents within our archives. You will play a crucial role in maintaining the integrity of company records and ensuring that they are accessible to those who require them.
Responsibilities: –
- Record Management: Manage the organization’s records and documents according to established archival standards and procedures.
- Documentation Preservation: Ensure the preservation and conservation of historical records, including paper documents, photographs, digital files, and other media.
- Cataloguing and Indexing: Create detailed catalogues and indexes of archival materials to facilitate easy retrieval and access for researchers and staff.
- Digitization Projects: Oversee digitization projects to convert physical records into digital formats, ensuring long-term accessibility and preservation.
- Access Control: Implement access controls and security measures to protect sensitive or confidential information within the archives.
- Research Support: Provide support to researchers, historians, and other stakeholders by assisting with inquiries and locating relevant archival materials.
- Compliance: Ensure compliance with relevant regulations, policies, and guidelines related to records management and archival practices.
Knowledge and skills
Experience:
- Experience working in archives, libraries, or records management.
- Strong knowledge of archival principles, practices, and standards.
- Basic knowledge on Excel spread sheets and data entry skills.
- Experience assisting customers/clients with escalated issues.
- Proven critical thinking skills that demonstrate fact finding/analysis and sound decision making.
- Excellent communications skills both written and verbal.
- Detail oriented and well-organized.
- Ability to multi-task, prioritize and manage time effectively.
- High level of self-motivation
- Ability to balance multiple tasks while working under tight deadlines with close attention to detail, accuracy, and quality always.
- Open to work in a flexible and creative work environment with fast-evolving operations.
- Positive attitude is a must for this role.
Qualifications:
- Bachelor’s degree in library science, Archival Studies or a related field.
Language(s):
- English + Kiswahili
Technology:
- Ability to use basic Microsoft tools(Word & Excel)
Credit Assessment Intern
Internship Opportunities at ENGIE Energy Access
Job Purpose/Mission
To review all loan request that come in daily, assessing customers financial status and willingness and evaluating their creditworthiness and risk.
Responsibilities: –
- Support the CF team on collecting accurate customer information. By checking KYC is correctly filled, original ID is captured, Current Customer Photo, Customers house photo.
- Analysis Customer financial status by checking their Mpesa/bank statement and advising on the loans they can qualify.
- Assessing customer financial and personal details about the ability to repay the acquired loan using the NAM tool.
- Taking the customer through the current payments terms again and giving them the terms and conditions governing the acquired loan.
- Communicate the assessment results to the applicants and sales team.
- Ensure all applied customers are assessed within 30mins.
- Solving customer Assessment cases created by the Customer care team.
- 100% Adherence to shift schedule to support commercial team.
- Payoff off the customer cleared accounts.
- Crediting all CRC payments daily.
Knowledge and skills
Experience:
- Customer relationship management
- Previous experience of assessment from a reputable institution dealing with loans.
- Team player, Flexible, eager to learn and problem-solving individual.
- Computer Literacy, good working skills on Microsoft excel.
- Self-starter with a passion for Mysol and its mission to plug in the world.
Qualifications:
- Holder of bachelor’s degree in business administration or any other related field
- 1-year Previous experience in customer assessment, preferably Microfinance Institution.
Language(s):
- English
- Kiswahili
- 1 local language is an added advantage.
Technology:
- Experience in technology required for the role.
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