Housekeeping Supervisor at Accor

Beautician at Accor Group

Housekeeping Supervisor at Accor

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
  • Conduct room and public area inspection
  • Record room status in allocated section accurately
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service
  • Report unusual behavior/activities on floors to Assistant Housekeeping Manager
  • Comply with hotel’s health, safety and hygiene policies

Qualifications

  • Work experience as a Housekeeping Supervisor or similar role
  • Diploma in Hotel Management or related field
  • Warm and caring personality; previous experience in the same leadership role is an asset
  • Prior experience working with Opera or a related system
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management
  • Strong interpersonal and problem-solving abilities and the ability to lead by example 

Apply Here > Housekeeping Supervisor