Food & Beverage Intern at Accor

Job Description

We are seeking an enthusiastic and dedicated Food & Beverage Intern at Accor to join our dynamic team. This internship offers an exciting opportunity to gain hands-on experience in the hospitality industry while contributing to our commitment to exceptional guest service.

Assist in serving food and beverages to guests in various outlets, including restaurants and room service, maintaining high standards of courtesy and professionalism
Support the setup of tables and bars according to food & beverage standards
Participate in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation
Attend departmental training sessions to enhance knowledge of service standards, grooming, and job-specific skills
Assist in planning and organizing food & beverage promotions within assigned outlets
Collaborate with team members to ensure smooth operations and maximize guest satisfaction
Learn and adhere to food handling policies and regulations
Familiarize yourself with all services and facilities offered by the hotel
Demonstrate flexibility in extending job duties and responsibilities to meet business demands and guest service needs
Contribute to maintaining a clean and organized work environment

Qualifications

Pursuing or recently completed a degree in Hotel Management or a related field
Strong interpersonal and problem-solving abilities
Excellent communication skills and ability to work effectively in a team
Customer-focused mindset with the ability to remain calm and courteous in high-pressure situations
Basic knowledge of food and beverage service standards
Willingness to learn and adapt to new situations quickly
Ability to work well under pressure in a fast-paced environment
Detail-oriented with a commitment to maintaining high standards of service
Basic computer literacy
Flexibility to work various shifts, including weekends and holidays
Enthusiasm for the hospitality industry and a passion for delivering exceptional guest experiences
Knowledge of local culture and customs is a plus