Field Collection Agents at Newark Frontiers
Newark Frontiers is hiring Field Collection Agents across multiple regions in Kenya.
The Field Collection Agents at Newark Frontiers are responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
We are seeking professionals with strong interpersonal, negotiation, and recovery management skills to support loan recovery operations while maintaining positive client relationships.
- Field Collection Agent – Wote
- Field Collection Agent – Kilgoris
- Field Collection Agent – Kangari
- Field Collection Agent – Limuru
- Field Collection Agent – Kajiado
- Field Collection Agent – Iten
- Field Collection Agent – Turbo
- Field Collection Agent – Litein
- Field Collection Agent – Kerugoya
- Field Collection Agent – Kitale
- Field Collection Agent – Luanda
- Field Collection Agent – Juja
- Field Collection Agent – Webuye
- Field Collection Agent – Mbale
- Field Collection Agent – Eldoret
- Field Collection Agent – Kapsabet
- Field Collection Agent – Kabarnet
- Field Collection Agent – Ahero
- Field Collection Agent – Kakamega
- Field Collection Agent – Ugunja
- Field Collection Agent – Molo
- Field Collection Agent – Nanyuki
- Field Collection Agent – Wangige
- Field Collection Agent – Bomet
Field Collection Agent – Wote
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kilgoris
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kangari
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Limuru
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kajiado
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Iten
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Turbo
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Litein
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kerugoya
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kitale
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Luanda
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Juja
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Webuye
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Mbale
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Eldoret
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kapsabet
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kabarnet
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Ahero
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Kakamega
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Ugunja
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Molo
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Nanyuki
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Wangige
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
Field Collection Agent – Bomet
Field Collection Agents at Newark Frontiers
The FCA Agent is responsible for ensuring monthly loan recovery targets are met through effective follow-ups on defaulted accounts. The role demands resilience, professional communication, and teamwork in executing recovery strategies. They will engage clients through calls, visits, and negotiations while retaining client loyalty and supporting operational insights.
RESPONSIBILITIES
- Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
- Plan recovery strategies to ensure timely repayment.
- Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
- Negotiate repayment plans while remaining courteous and professional.
- Participate in and support team collection drives.
- Maintain strong customer relationships while enforcing loan recovery.
- Submit daily, weekly, and monthly collection reports.
- Provide actionable market intelligence from branches.
- Maintain strong working relationships with local law enforcement.
- Adhere to recovery policies, procedures, and relevant laws.
- Perform any other duties as assigned by the line manager.
How to Apply for Jobs at Newark Frontiers
Send Your Resume To Us Careers@newarkfrontiers.co.ke Subject line: Field Collection Agent
Visit Here > Newark Frontiers Careers
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