Digital Sales Officer at Jubilee Insurance

Role Purpose

The primary responsibility Digital Sales Officer at Jubilee Insurance is to sell products or services over the phone by contacting potential customers, generating leads, and closing sales deals. The ideal candidate should have excellent communication skills, a persuasive demeanour, and a strong passion for sales.

Key Responsibilities

Sales Execution

Conduct outbound calls to prospective customers from provided leads or lists.
Present and explain products or services to potential customers over the phone.
Answer questions about products or services and address any concerns or objections from customers.
Close sales and achieve monthly sales targets.

Lead Generation and Follow-up

Generate leads through proactive outreach.
Follow up with customers to ensure satisfaction, resolve any issues, and secure repeat business.

Sales Process Management

Maintain accurate and up-to-date records of sales activities and customer interactions in the CRM system.

Collaboration and Best Practices

Collaborate with the sales team to share best practices, strategies, and feedback.
Laws, Regulations, Company Policies: Stay informed about and strictly adhering to all
external laws, including Anti-Money Laundering (AML) and Counter Financing of Terrorism
(CFT) laws, Data Protection laws, and any other relevant regulations applicable in the
insurance industry; Understand, implement, and enforce internal company policies, processes
and procedures; Ensure that operational compliance programs are in place within your
department.
Implement processes and controls that promote compliance with external laws,
regulations, and internal policies; Foster a robust ethical culture within the organization,
demonstrating and promoting ethical behaviour, integrity, and compliance with laws and
regulations.
Encourage open communication and reporting of any potential compliance
concerns or violations.

Key Skills and Competencies

Persuasive Communication: Ability to clearly present information and influence others.
Active Listening: Demonstrated ability to fully engage with customer inquiries.
Sales Closing Techniques: Proven ability to guide customers through the sales process.
Relationship Building: Strong capability to build trust and long-term relationships.
Time Management: Ability to manage multiple tasks efficiently.
Adaptability: Quick learner and adaptable to different customer needs.
Resilience: Persistent and able to handle objections effectively.

Academic Qualifications

A degree in a business -related field.

Relevant Experience

At least 6months of experience in telesales, inside sales, or a similar sales role.

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position