Credit Officer at The Nairobi Hospital

The Nairobi Hospital, a leading healthcare institution in Eastern Africa has an excellent career opportunity for an individual who possesses a passion for excellence, a strong work ethic, is results-oriented, and is committed to continuous improvement. The successful candidate will be a team player with the ability to effectively add value to enabling good patient outcomes and shape the best clinical and non-clinical practice in line with our Strategic Plan (2025-2029).

CREDIT OFFICER REF: TNH/HRD/CO/02/2025

The overall purpose of the role is to collect debts and carry out periodic reconciliations of the debtor (individual/corporate schemes) accounts in order to ensure timely debt collection in line with the Hospital’s credit policy.

ROLES AND RESPONSIBILITIES

Prepare and dispatch monthly statements of accounts to clients to ensure clients are up to date with their debt status;
Monitor credit limits for corporate clients and interim bills for insurance companies to ensure timely action on accounts that exceed the credit limits and timely settlement of bills;
Collect debts from clients in line with set targets;
Schedule and attend meetings with clients in line with requirements;
Prepare periodic reports in line with requirements;
Receive and submit remittances from clients to treasury and ensure payments are allocated for in the debt records;
Prepare dispatch and maintain a record of statement expectation letters and notice of suspicion in line with the set guidelines;
Attend to client queries regarding bank guarantees and contracts in liaison with the corporate schemes department;
Conduct monthly reconciliations on clients’ account portfolios to ensure accurate and up to date records;
Respond to internal and external audit queries in line with requirements;
Prepare periodic write-off schedules for approval by management;
Prepare and dispatch client invoices in line with requirements;
Identify and communicate clients that deserve rewards to the marketing team for the necessary action; and
Any other responsibilities assigned to the job holder by the supervisor from time to time.

Occasional duties:

The job holder may be called upon to:

Chair weekly departmental meetings and take minutes on a rotational basis.

EDUCATION AND EXPERIENCE

Bachelor’s degree in Accounting, Finance, or any other business-related field from a recognized institution.
Partial accounting qualification i.e. CPA Part II or ACCA 2.
Minimum of 3 years experience in credit control/credit management.

How to Apply

If your background, experience, and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job reference number and full contact details of 3 referees, to reach the undersigned