Claims Assistant at CIC Group

Claims Assistant at CIC Group

Claims Assistant at CIC Group

CIC Group is expanding its wings and seeks to recruit an individual for an exciting career opportunity as Claims Assistant. Are you best fit? Claims Assistant at CIC Group

To achieve customer satisfaction through efficient and prompt claims settlement.

PRIMARY RESPONSIBILITIES:

  • Register and analyze intimated claims and advise client on supporting claims documents;
  • Appoint service providers where applicable;
  • Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
  • Process fully documented claims and referring any suspicious claims to the supervisor;
  • Initiate reinsurance and third-party recoveries (written demand letters);
  • Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
  • Process all service providers invoices and payment within the set standards;
  • Issue discharge vouchers for all fully documented claims;
  • Attend to customer queries and complaints promptly and professionally;
  • Communicate risk improvement measures to the underwriter to take appropriate action;
  • Follow up on claims payments and
  • Prepare various claims analysis reports for clients and management consumption.
  • Any other duty as may be given by the Senior Claims Manager.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education: Bachelor’s degree in a related field

Experience Required: 1 year of Experience

Apply Here > CIC Group Careers

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 12th February, 2025. Please note only short-listed candidates will be contacted.

If you do not hear from us by 31st March, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.


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