Careers at Jubilee Insurance
- Digital Sales Officer
- Sales Training and Recruitment Executive
Digital Sales Officer
Careers at Jubilee Insurance
Role Purpose
The primary responsibility of this role is to sell products or services over the phone by contacting potential customers, generating leads, and closing sales deals. The ideal candidate should have excellent communication skills, a persuasive demeanor, and a strong passion for sales.
Key Responsibilities
Sales Execution
- Conduct outbound calls to prospective customers from provided leads or lists.
- Present and explain products or services to potential customers over the phone.
- Answer questions about products or services and address any concerns or objections from customers.
- Close sales and achieve monthly sales targets.
Lead Generation and Follow-up
- Generate leads through proactive outreach.
- Follow up with customers to ensure satisfaction, resolve any issues, and secure repeat business.
Sales Process Management
- Maintain accurate and up-to-date records of sales activities and customer interactions in the CRM system.
Collaboration and Best Practices
- Collaborate with the sales team to share best practices, strategies, and feedback.
- Laws, Regulations, Company Policies: Stay informed about and strictly adhering to all external laws, including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) laws, Data Protection laws, and any other relevant regulations applicable in the insurance industry; Understand, implement, and enforce internal company policies, processes
and procedures; Ensure that operational compliance programs are in place within your
department. Implement processes and controls that promote compliance with external laws,
regulations, and internal policies; Foster a robust ethical culture within the organization,
demonstrating and promoting ethical behaviour, integrity, and compliance with laws and
regulations. Encourage open communication and reporting of any potential compliance
concerns or violations.
Key Skills and Competencies
- Persuasive Communication: Ability to clearly present information and influence others.
- Active Listening: Demonstrated ability to fully engage with customer inquiries.
- Sales Closing Techniques: Proven ability to guide customers through the sales process.
- Relationship Building: Strong capability to build trust and long-term relationships.
- Time Management: Ability to manage multiple tasks efficiently.
- Adaptability: Quick learner and adaptable to different customer needs.
- Resilience: Persistent and able to handle objections effectively.
Academic Qualifications
- A degree in a business -related field.
Relevant Experience
- At least 6months of experience in telesales, inside sales, or a similar sales role.
Sales Training and Recruitment Executive
Careers at Jubilee Insurance
Role Purpose
Responsible for supporting the sales and recruitment efforts of an insurance company by designing and implementing effective training programs for sales teams and attracting talented individuals to join the company’s sales force. This role focuses on enhancing the sales capabilities of the team and ensuring a strong pipeline of skilled sales professionals.
Key Responsibilities
Strategy
- Training Strategy: Develop and implement a strategic training plan to enhance the sales skills, product knowledge, and overall performance of the sales team.
- Recruitment Strategy: Develop and execute a recruitment strategy to attract and select high-performing sales professionals who align with the company’s values and objectives.
Operational
- Training Program Development: Design and deliver training programs and materials for new hires, existing sales representatives, and sales managers to improve their selling techniques, product knowledge, and customer service skills.
- Sales Performance Monitoring: Monitor and evaluate the effectiveness of training programs, track sales performance metrics, and provide feedback and coaching to sales teams for continuous improvement.
Leadership & Culture
- Team Leadership: Provide leadership and guidance to the sales training and recruitment team, fostering a culture of collaboration, continuous learning, and high performance.
- Sales Culture Promotion: Instil a sales-focused culture within the organization by promoting teamwork, motivation, and a customer-centric approach to achieve sales targets. Classified as Public Laws, Regulations, Company Policies: Stay informed about and strictly adhering to all
external laws, including Anti-Money Laundering (AML) and Counter Financing of Terrorism
(CFT) laws, Data Protection laws, and any other relevant regulations applicable in the
insurance industry; Understand, implement, and enforce internal company policies, processes
and procedures; Ensure that operational compliance programs are in place within your
department. Implement processes and controls that promote compliance with external laws,
regulations, and internal policies; Foster a robust ethical culture within the organization,
demonstrating and promoting ethical behaviour, integrity, and compliance with laws and
regulations. Encourage open communication and reporting of any potential compliance
concerns or violations.
Key Skills and Competencies
- Communication and Presentation Skills: Excellent verbal and written communication skills to effectively deliver training programs, engage participants, and convey information clearly.
- Relationship Building: Ability to build and maintain relationships with sales teams, internal stakeholders, and external training providers to ensure successful training and recruitment outcomes.
- Analytical Thinking: Strong analytical and problem-solving skills to evaluate training needs, assess sales performance, and identify areas for improvement.
- Leadership and Motivation: Ability to inspire and motivate sales teams, fostering a positive work environment and driving a high level of performance.
Academic Qualifications
- Bachelor’s degree in business administration, Finance, or a related field.
- Professional Insurance Qualification
Relevant Experience
- At least 3-5 years of experience in sales training, recruitment, or a related field, preferably within the insurance or financial services industry
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position
Visit Here > Jubilee Insurance Vacancies
Apply by 18th November 2024
Only shortlisted candidates will be contacted.
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