Barista at Java House Machakos

Are you passionate about coffee and creating exceptional customer experiences? Java House Machakos is looking for a skilled and enthusiastic Barista to join our vibrant team! In this role, you’ll craft delicious beverages, provide friendly and efficient service, and maintain a welcoming atmosphere for our guests. Barista at Java House Machakos

If you’re ready to be part of a dynamic team and share your passion for great coffee, we’d love to hear from you!

More details below:

QUALIFICATIONS

Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team
In-house training in baristaring and service
Excellent customer care technique and application
The candidate should have 2 years of working experience as a certified Java House Africa Staff or 3years of working experience as a Barista in a certified coffee store
Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures
Specialty coffee bodies certification [ SCAA, SCAE,CQI]
Coffee Liquors certification
Minimal “O” level

DUTIES AND RESPONSIBILITIES:

Preparing and serving hot and cold drinks such as coffee, tea, artisan, and specialty beverages.
Handling customer interactions at various levels of customer touchpoints
Consistently follows the set Standard Operating Procedures (S.O.Ps) during production
Advice the Barista in charge on stock levels
Maintains a clean, tidy, and working counter at all times
Assists the barista in charge of running the barista counter
Doing the daily stock take of counter products at the end of the shift
Collaborate with other team members to ensure a positive customer experience
Ensuring a sufficient supply of products for sale at the counter by doing sufficient backup
Ensuring all takeaway and eat-in orders are dispensed promptly according to the order docket
Arranging the pastry case and ensuring that it is always clean
Reconfirming orders done on Vuka
Controlling of wastages
Ensuring there is enough change at all times
Maintaining shift float money and ensuring no shortages
Timely closure of counter variances
Taking care of counter machines
Ensure countable daily stock is done correctly
Carry out any other task as may be instructed by superiors