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Tender Alert! Call Center System Installation for Royal Mabati Factory Ltd

Royal Mabati Factory Limited

Tender Alert! Call Center System Installation for Royal Mabati Factory Ltd

Royal Mabati Factory Ltd invites qualified ICT firms to submit proposals for implementing a comprehensive call center system to enhance customer engagement and operational efficiency. Call Center System Installation Tender

Scope of Work

  • Design, supply, and install a scalable call center system.
  • Enable features like call routing, lead capture, monitoring, and analytics.
  • Integrate with existing CRM tools and ensure data security compliance.

Eligibility Requirements

  • Experience: Proven expertise in call center installations for medium to large organizations.
  • Certification: Relevant IT and telecom certifications.
  • References: At least 3 similar projects.
  • Technical Proposal: Include architecture, timelines, and support plans.
  • Financial Proposal: Detailed cost breakdown.

Submission Guidelines

Submit proposals clearly labeled: “Tender for Call Center System – Royal Mabati Factory Ltd

Proposals should be sent via email to: tenders@royalmabati.com

Visit Here > Tenders at Royal Mabati Factory

Tender Submission Deadline: January 25, 2025, by 5:00 PM.


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