Tender Alert! Call Center System Installation for Royal Mabati Factory Ltd
Royal Mabati Factory Ltd invites qualified ICT firms to submit proposals for implementing a comprehensive call center system to enhance customer engagement and operational efficiency. Call Center System Installation Tender
Scope of Work
- Design, supply, and install a scalable call center system.
- Enable features like call routing, lead capture, monitoring, and analytics.
- Integrate with existing CRM tools and ensure data security compliance.
Eligibility Requirements
- Experience: Proven expertise in call center installations for medium to large organizations.
- Certification: Relevant IT and telecom certifications.
- References: At least 3 similar projects.
- Technical Proposal: Include architecture, timelines, and support plans.
- Financial Proposal: Detailed cost breakdown.
Submission Guidelines
Submit proposals clearly labeled: “Tender for Call Center System – Royal Mabati Factory Ltd”
Proposals should be sent via email to: tenders@royalmabati.com
Visit Here > Tenders at Royal Mabati Factory
Tender Submission Deadline: January 25, 2025, by 5:00 PM.
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